LasikPlus Vision Center

I am not one to frivolously hand out a ⁵⁄₅ rating so let me tell you why I think this location deserves it. I myself am a resident physician and therefore hold any medical office to a high standard of quality. Your visit will start with a video for commonly asked questions which is both helpful and expected when dealing with this type of surgical procedure. Many people can imagine how to fix a broken leg but a misshapen lens is something entirely different. You will then be taken into several check points on a thorough evaluation. You will receive multiple opportunities to ask questions and feel comfortable along the way. Dr. Marino takes the time to call before and after which is incredible considering how many patients he treats every day. Lastly, I am beyond thrilled with my results. This center is welcoming, organized, experienced and everything you could want when trusting your vision to someone else. Buy your shoes on sale, not your surgery. It was worth every penny.

I went to Lasikplus unsure if I wanted the procedure. The intial examination was very thorough and all of the folks I was in contact with that day were super competent and friendly. I made an appt. for a week later for the procedure, and during that week stopped by another provider (Midwest) just to compare. I am so glad I went to Lasikplus! All my questions (and more) were answered, the results I could expect were repeatedly stated, the professionals were all kind, compassion, and super friendly. Dr. Mariano was friendly and has a great beside manner. He is about my age so I know he realizes the challenges I have with my vision. I felt 100% secure with my eyes in his capable hands. During the procedure the nurses/​doc are super supportive. My vision improved immediately, Dr. M called that night to check up on me, and the followup so far has been great. I have no regrets and thank Lasikplus for a A++ experience. I highly recommend.

I had this surgery 7 years ago with Dr. Marino and the whole experience and results have been such a great thing. These are THOROUGHLY professional, top notch people and I could not be happier to dump the glasses and contacts that I started wearing in 4^th grade. (I’m 61 now.)
However, I have a CAUTION, because I did one bad thing: There is some kind of lifetime benefit for any adjustive surgery later on, but ONLY IF YOU GET ANNUAL EXAMS. So now it’s «later on,» and probably because of my age, I’m starting to see some decline in my vision again, just like you do with glasses. I skimped and didn’t get those annual exams, so I’m not eligible for a free adjustment. DUMB, DUMB, DUMB – DON’T DO THIS! However, I liked Dr. Marino’s work so well that I’m going to go in and have it done again fresh, in spite of the price. GET THE EXAMS, BE SMART. But as far as doing it at all, in Dr. Marino’s hands, do not hesitate for a moment to trust him and change your life for the better.

I can see now!
Procedure went smoothly. Staff/​doctor were very efficient and friendly.
Just do it already!

LASIK eye surgery is expensive– no matter where you go. I calculated t was the equivalent of 5 years of contacts which I was going to have to pay anyway.
Customer service here is amazing. Everyone who works here is personable and makes you comfortable.
If you are ready to make the financial commitment I would recommend this place without reservation.

I thougt this was a very pleasant experience. The front desk staff was nice.
Dr. Marino was very perosnable guy. The staff talked you though the process the whole way during the procedure.
BTW. The video was infromative not marketing.
I don’t get some of the complaines below.
G

The following is my opinion and perception of the events that occurred on March 26, 2014. My friend and I scheduled a free consultation back in February 2014. Within days of scheduling, I received paperwork in the mail confirming the appointment, but my friend oddly never received any mail. Regardless, we both went for a free consultation and I scheduled my LASIK procedure for March 26, 2014 with Dr. Marino at the LASIK Plus Vision Center (7840 Montgomery Road).
I arrived at 3pm for a 3:20 appointment with the same friend from above. They called me to fill out paperwork, pay for the procedure and then asked me to sit back down in the lobby. My friend knew that I was nervous and asked if they could give me something to calm my nerves. They told him that it requires a prescription to be filled at a pharmacy. I was never notified at any point during consultation or scheduling that I needed to call ahead for a prescription. At 3:50 I went to the desk to ask them about the wait time as I was anxious and felt I had been waiting an extraordinary period of time without any updates. The person at the counter was very nice, listened, and started to take me back to the doctor to discuss sedatives to calm my nerves. I met Molly in passing and ended up following her to the prep room. I felt more at ease once I was in the room and the process was started and she explained that they were just behind schedule because another patient had some complications earlier in the day.
Besides my nerves, everything was going fine until Dr. Marino walked in. At first he was pleasant until I started to ask questions that my primary eye doctor mentioned and that’s when Dr. Marino became agitated. Specifically, I asked him if he was going to recheck my prescription as my normal eye doctor (who was also doing my post-​op after-​care) said that because I wore contacts ²⁴⁄₇ for months at a time that my eyes might be misshaped and my prescription might change after wearing glasses for 6 weeks. He immediately responded that they had just rechecked my eyes that day by the other doctor and pulled my records after I told him that did not happen. He reviewed my records and then changed the story saying that a recheck was unnecessary and that I was «uneducated» on how this works. He then said that I was «stopping the train». He told me that he needed to leave to take care of other patients that were ready to go, so my friend and I waited for his return. In the meantime they retested my eyes to verify the prescription per my request. They did admit that the prescription came out slightly different and now my entire prescription needed to change. He came back and did the following:
1. Cut off my friend mid-​sentence and said «I cannot talk to my patient because you won’t stop speaking»

2. He told me that the retest changed my prescription and now he was going to have to go with the most conservative adjustment, which would likely only give me ²⁰⁄₂₅ or ²⁰⁄₃₀ vision as he was too worried that a more aggressive prescription would just make me unhappy based on his perception of my personality.

3. Told me that I needed to reschedule a consultation because I needed special handling
4. Said that I am a perfectionist and no matter what he did, I’d probably never be happy. I have no idea where that comment came from and it’s as though he was trying to make me out to be an overly difficult patient to justify his behavior toward my friend and I. I was honestly just nervous and had conflicting information from my eye doctor that I was trying to sort out.
5. Said that all my questions should have been answered by his staff before he walked in and that I was holding up the
process.
6. I was told that his entire staff was on standby past their shift because of me.
In frustration, I told him that I’m sure his expertise was excellent, but his bedside manner was not good. He decided to «pause» the procedure and my money was refunded. Overall, I’m a reasonable person who was just nervous and had questions. The situation could have easily been resolved if he had just talked to me in a manner that did not come across as condescending (my perception) to both my friend and I. When he said «you are stopping the train» my interpretation was that patients are like cattle and my questions were slowing the assembly line down too much.
I would like to note that the staff are professional, friendly and attentive… unfortunately Dr. Marino mistook my questions as a personal attack and now I have to start the process all over again with a different company. The Customer Relations Rep did offer to send me to another city and pay for an overnight stay, but I decided to decline as I wanted to stay local in case any complications occurred. So Lasik-​Plus did try to remediate the issue as best they could, but unfortunately Dr. Marino is the only doctor here at the LASIK Plus Cincinnati location.

My new philosophy on life is — follow your fear! I really put that idea to practice when I decided to visit Lasik Plus!
In all honesty, I had a great deal of fear regarding the idea that I would trust veritable strangers to reshape my eyeball with lasers. I knew that my best bet would be to visit the people who could afford to put an image of a giant eye on the side of their building. Of course, I also checked out Unilocal reviews and heard anecdotes from friends who had tried them.
I had a few fears going in to this procedure…
1. Would they use needles to numb my eye? No. That would be terrifying to see a needle aimed straight for my cornea. Instead, they use numbing eye drops. This may be obvious to people more familiar with eye surgery, but it was a welcome relief to me.
2. Would they use a scalpel to cut my cornea? No. This company uses an «All Laser» laser surgery, which means exactly what you think it means.
3. Would the doctor be creepy or make me uncomfortable? Dr. Marino heard that I was in a manic state about this surgery. He did everything short of giving me a neck massage to make me feel more relaxed. There’s a reason that he is the doctor for the Lasik Plus corporate headquarters in Cincinnati — because he’s the best.
4. Would it be too scary? Sort of. It was scary. Dr. Marino prescribed me Valium to calm my nerves. However, the pharmacy wasn’t open that morning. My dad kept trying to offer me his Xanax before the procedure, but I decided to brave the surgery without any meds. I told them I might faint because I once fainted on the floor of Claire’s when I had my ear pierced in high school. They thought that was funny, but they were very careful with me after that.
5. Would it hurt during or after the procedure? No. It didn’t hurt. It was just scary when they cut my cornea flap and my vision started to fade (normally what happens). Afterward, my eyes were dry and a little uncomfortable (normally what happens).
6. Would I go blind? The whole idea is that your vision gets better. And that’s what happened — believe it or not!
7. What if my eye moves around during the surgery? This might unsettle some techno-​phobes, but the laser contraption has eye-​tracking software that follows your eye around and an emergency shut-​off when your eye goes out of range. I was a horrible patient. My eye wandered all over the place because they kept having me look at the light. I know you’re supposed to look at the light, but the impulse to look away seems involuntary. Regardless, I did fine.
8. Would it be expensive. Yes. Insurance won’t pay, but you get a «discount». There are cheaper options, but when it comes to my eyes, I will always insist on a premium doctor rather than someone who advertises on Groupon. I’m irrational that way, but you know what I’m talking about.
If this review helped you decide on Lasik Plus, mention me when you check in because they will send me a reward for referring someone. I need the money — did you see #8 in my list? Well, help a brother out. :)

I have worn glasses and contacts for 10+ years. Recently wearing my contacts was becoming more and more difficult due to over wear, cornea infections, etc. The problem is I work in sales (healthcare sales, actually) and am very active at the gym, so I HATED wearing my glasses. Wearing my glasses was only acceptable to me at night before bed.
I had watched my boyfriends Lasik procedure about 1.5 years before at a competitor, and knew how happy he was to be done with his glasses. I decided to look into it, and to see if I would even qualify, so working in healthcare sales, I knew to shop around for the provider that made me feel comfortable, safe, and caring.
LasikPlus was the second place I went to, and after my consultation I knew that was where I would have my procedure. The staff member who met with me initially was SO knowledgeable about the whole process, but also didn’t make me feel like he was «talking down» to me. I decided to go ahead with the procedure even though I was very nervous. My Lasik procedure was done early in the morning, and everyone in the office was so supportive and reassuring. Dr. Marino was also very reassuring, and made it clear that he would not start the procedure until I was ready to go ahead. The procedure while a bit uncomfortable, couldn’t have lasted more then 10 minutes, and everyone who assisted Dr. Marino was again so calming and reassuring.
By the end of the day of my procedure, I could see perfectly. I drove myself to my followup the next day, and found out that I had better then perfect vision (²⁰⁄₁₅)! I have had a little dry eye in the morning, but by the afternoon I’m fine. In fact, my vision is now better then my boyfriend’s who had it somewhere else, and is jealous that he didn’t do it at LasikPlus!
I would REALLY recommend looking into the procedure if you’re considering it. Yes, it does cost a nice hunk of change, but its totally worth it. If you ask around, I’d bet you would be surprised at how many people have had it done! I was!

It has been over two years (I think) since I had Lasik performed on my eyes. I cannot imagine my life without this amazing procedure. Make whatever sacrifice you need to make to be able to afford it. They do offer financing since almost no insurance companies cover this «cosmetic» procedure. Check out your health insurance to see if they can do pre tax health savings, I saved several hundred dollars by doing this. The whole procedure is fast, professional, and amazing. My eyes were of course dry and sensitive for a few weeks after the procedure, but they provide ample eye drops and medicine. For the sake of the squeamish, I will leave out surgery details, but the whole procedure only takes about 5 minutes, if that. Soooo worth it. I was able to donate my glasses to a charity that gives them to 3^rd world countries.
Dr. Marino is probably one of the most experienced ophthalmologists in the USA; your eyes are in good hands with him. The equipment this location uses is state of the art and will do a perfect job correcting your sight. You will need someone to drive you home, so this is a great way for you and a friend/​parent/​spouse/​mistress (ha!) to take care of you and get out of work for a day.
*Side note: I did work for this company about 6 years ago in their call center. I had a great time watching the occasional employee have the surgery performed and hearing about their experience. (And yes, if you work there you get a steep discount on the procedure, but ya gotta keep working there for at least a year after to keep the deal)