South Bay Endodontics

Never had a Root Canal before and Dr. Michelle Dang was incredible! She made me feel comfortable and relaxed. I never had any pain during the procedure and only minor pain after. She it a great D.D.S. and I would highly recommend you pick her BUT I would only pick her because while I wanted an appointment with her she was out of town and I had to get one of the male dentists who pulled in a walk-​in during my scheduled appointment and was going to do a root canal on me and the walk-​in at the same time! He had no problem letting me sit around while he worked on the other person which made an hour appointment turn into a 2 hour appointment. Totally unprofessional and rude! He was only worried about the money and could care less if I sat around and waited for him to go back and forth between patients!
Stick with Michelle and she will focus on you only! Skip all the other guys working there!

I went here to have a root canal done per referral from my primary dentist and made an appointment about 2 weeks in advanced. I read some of the negative reviews about this place on Unilocal and was very reluctant to come here but made an appointment anyway since this is my first time getting dental work done on my own. I wondered why I had not received a reminder call for my appointment the day before. So, I called the morning of my appoinment to verify and the woman I spoke with told me that I was not on the appointment schedule nor was I added in the system. I work 2 jobs and 60+ hour weeks so it’s very difficult for me to schedule time for any appointments. I was so livid especially since I requested time off to come here but after I thought things through I called back to schedule another appointment, it was a different woman who answered and she was more than helpful and scheduled me an appointment that day just at a later time (6pm) which was very convenient for me. She called me again before my scheduled appointment and mentioned that I could come in earlier.
When I got there, they helped me right away. I was probably in and out of there within 40 minutes. This included: filling out paper work, the examination/​consultation, the root canal, a filling for another tooth, and payment. I was very happy with my experience especially because Dr. Do was very accomodating to my schedule. So instead of asking me to make another appointment and come back for the root canal/​filling, he gave me the option of just having it done that day. The procedure itself was less painful than I had originally thought and Dr. Do and his assistants were very kind and eased by anxiety/​nervousness.
Thank you Dr. Do! :)

I had a root canal here over 2 years ago, went back because I was having problems following the root canal. The dentist seemed arrogant and very put out that anyone could possibly question his work. However, I’ve been to several dentists in the past two years and each one «immediately» goes to this tooth because it does not look right; they notice it immediately when they go to do an exam… strange wouldn’t you say? The tooth in question didn’t really bother me prior to this dentist and John Maroon on Broadway in Chula Vista sending me here insisting I needed a root canal after he (Maroon) botched a crown (I did have a filling in this tooth but it barely bothered me). I would never send anyone here or to Maroon because the pain I suffered following the numerous crowns done by Maroon and root canal was almost unbearable and they didn’t seem to give a dam. Obviously they did something wrong to cause this much pain and neither fixed the problem so I still need to have the tooth fixed properly.
I would give them a zero but I have to select at least 1.

Dr. Nguyen is the best! I was in severe pain. The root canal was quick and painless. The office staff and technician was great too. Thank you South Bay Endodontics.

Awesome help and Dr. chittaphong was a great help on explaining all my questions & making me feel comfortable w/​my teeth! Gave him The invite to train brazilian jiujitsu !! Mahalo for everything Dr. & STAFF!

I was coming into getting Root Canal surgery –first time ever! Nervous & of course fearful. But all I can say is Dr. Nguyen and his staff are professionals and Dr. Nguyen from my research is Voted Best Endodontist by Dentist for 4 straight years in a roll and is very good at what he does. I felt no pain from the whole procedure and he did it in ½ hr. I trust Dr. Nguyen expertises & their wonderful staff! If you look at his other offices La Jolla Dental Specialty Group they are also rated highly of. If you need a RCT or surgery he’s the one you want to see! Best Endondontist!

Unbelievably horrible service!
Was referred here by my general dentist, for a root canal. Made an appointment with these unprofessional people two and a half weeks in advance. I work full time and had to take time off work to accomodate dentist’s office hours.
As I’m on my way to the 8am appointment, I get a call at 7:36am from a woman claiming I HAD an appointment at 8am. I told her «I HAVE» an appointment at 8am and I’m just around the corner. She proceeds to tell me that the doctor will not be in the office. I asked her why no one called me in the past two weeks or at least the night before since I had to take time off work to make this appointment.
She was so rude and threw her co-​workers under the bus. In a confrontational voice she said she wasn’t even there the day before and she was just calling to inform me the doctor wouldn’t be in.
So wrong.
Thanks for nothing cheap dentistry!

The bad thing, general dentist took X-​Ray of affected area, when i went here they took another X-​Ray and charged my insurance money, huh?! In the past dentists have emailed X-​Rays to each other no problem, this way being charged again for the same action, in this case an X-​Ray is not done twice. The saddest part was no one told me about what the charge would be up front, took the X-​Ray then said you will be charged XXX amount of money for the visit. Doctor Nguyen or Doctor No did not even consult me on anything but yet I still get charged.
So after the charge for the second X-​Ray I got out of there as I could only imagine what other fees would come. Going to my normal dentist for the root canal, sorry I even looked at another place.
As one of the previous reviewers said above the Dentist was so nervous, almost made you feel like he was scared or something. The inside is one big room and I was literally moved to 2 chairs within 5 minutes. No one seems to take their time.
So bottom line, I would not go to them if you have PPO, if you have HMO as another person mentioned, good luck to you.

Was referred to this office, specifically Dr. Nguyen. (There are 2 endodontists in this office: Dr. Do and Dr. Nguyen.) When I called in to make the appointment, the receptionist was helpful in referring me to become a New Dental Member in order to lower the cost of the procedure (which I was paying out of pocket). Dr. Nguyen was awesome and very pleasant, and the assistant was very nice as well. I am very pleased with my procedure and the overall experience.

The experience was satisfactory but not great. The dentist seemed a little stressed and was not interested in dealing with me.
Also, the support staff could be a little nicer. But hey, if you live in the south bay and you only have HMO, then this is your only choice. You get what you pay for…
I do have to admit, the doctor was fast with my root canal procedure.