Great Dental Group

This office is very inconsiderate of patients time. I am currently waiting 39 minutes past my appointment time and none of the three receptionists have acknowledged, explained, or offered an apology for the lateness. They were very quick to charge a cancellation fee. It seems that any cancellation would allow them to be more cognizant of their patients. The office manager has limited skills in managing he office and could use a course or two on customer service. It also seems the truth is not her long suit.

Oh boy! This place is like a car dealer. They wanted me to spend almost 13k on a bunch of unnecessary work. Bottom line I got a second opinion and it only ended up costing around 2k. The people here are very unfriendly and the dentist is a salesman! No way would I recommend.

I wrote on a dentist and the wrong name, I am sorry for any issues that caused.
I don’t know the Unilocal functions.
The Great Dental Group, I have seen once and was vary pleased with the front office staff.
I would have given them 5 stars (maybe should [traffic made me miss an appointment they scheduled me the next day]).,
The loss of a star, I had to wait weeks for the first appt. They seem vary busy.

The worst place ever. The receptionist is rude and so is the doctor.
they have no patience what’s so ever and they feel like they can talk to patients however they want.
My fiancé needed a doctors note after they poked his gums and made it bleed because he couldn’t work the next day and they said they couldn’t provide a doctors note due to him not getting anything done! Wtf !!!
Never ever going back to place ever.

If I could give a negative start I would…
I had the worst experience here. Besides waiting for 45 minutes to get a check up the staff was not friendly. My biggest problem was that they were playing an R rated movie in the lobby and exam rooms. When I mentioned that it was inappropriate to play something like that in a public area where kids could potentially be the Dentist did care one bit. I had to repeat it to the assistant before they took it off.
And at the children’s location: they hurt my daughter’s mouth during x-​rays and just kept telling her to stop crying. Then the guy who cleaned her teeth kept brushing over the molar that was coming in, which was very sore, and she cried again. I told him to stop and he said he was brushing a different area. I had just watched it with my own eyes!

Dr. Helen Moreno is the best dentist! She is super gentle and explains your treatments thoroughly and answers all your questions! She’s super patient and takes her time with you. Does not make u feel rushed like at other places! You can tell she really cares for her patients and the quality of her work is top notch. Go see her!!!

The staff was generically friendly as a dentist’s office should be, but that was probably the only «good» thing about this place. Most people look for someone who is gentle when handling tools inside your mouth, but it was the most painful that I have ever encountered and it was only a cleaning. Also, the expenses were ridiculous! I had just turned 18 and was told to sign something as it was needed for my teeth, they didn’t explain anything to me, but it turned out the insurance did not cover it and they charged me $ 700 on something that should have received more explanation and insight. Their practices are incredibly shady and it is obvious that they will do what they can to get money out of their customers. I do not recommend this dental office at all. Be smart and do not go here! Hopefully justice is served considering the sneaky and shady practices here!

I love this dental office, staff was so nice and friendly. I took my son for a check up and was seen by Dr Peralta. He explained everything very well in detail of the treatment my son needs. My son ususally gets very nervous when he goes to his dentist appointments but everyone was sooooo nice and made him feel comfortable. The dental assistant was also very nice and answered all of our questions and concerns. I would highly recommend this dentist office. Dr Peralta was awesome and his staff is very friendly and professional. Everything was explained to me what my portion to pay would be before services were performed. Highly recommmend this dental office.

Beware!!! Horrible practice. I took my 2 daughters to this place. The main office was on E st in Chula Vista and that was an ok experience. At the time one of my daughter was 15 yrs old and the other one 17 yrs old. They did X-​ray and cleaning and said their teeth were healthy. Then next visit for the 6 mos routine check, I took my daughters again and one of them had turned 18 already I was told she needed sealants and of course wouldn’t be covered under my insurance and would have to pay $ 700 to do sealants and did not get any consent from me and had my daughter sign something she didn’t know anything about. They also said my other daughter who was 16 then needed a lot of work and would have cost me $ 900! Ridiculous! So I seriously do not recommend this place. Beware and save your money and go somewhere else. I’m definitely going to report them to the BBB… Hope this review helps.