Ralphs

My Favorite place, especially when it comes to customer service. Before the line gets long, they right away open another check out counter.

Everytime I go here, the employees are always friendly. Their welcoming seems like one of those neighborhood markets you’d see in Pleasantville or the Stepford Wives; not in a weird way but in a good way. Although I live closer to a different Ralphs, I tend to go here more often due to the customer service alone… go to this place and you can expect to pick up a Coke and a smile.

I love this Ralph’s. They are so friendly. I am a bargain shopper, so I shop around. The service people are just amazing. They unload my cart sometimes. I never wait in line. I get super fast baggers putting my items away. If I forget anything, the bagger runs to retrieve it. I’ve never had my coupons turned down.
Good deals on ad. Recommend for price and value. Plus, they value their time– you don’t wait like other grocers.

Ralphs on Otay Lakes Rc in Chula Vista is so clean and tidy it may become my place to shop for groceries and produce. The fruits and vegetables looks really fresh. The cherries has two size bags, small and large. The staff told me they bagged their cherries that way so that people on the budget can opt to buying the smaller bag. What a concept! Very helpful staff and friendly. I went here to buy cereal and milk and I wind up buying more items. The shopping atmosphere here is really great. I gave them 5 stars

To be honest I have been avoiding this store. Only due to the fact that the customer service from the register representatives are not trained correctly. Half a year ago I came in and bought alcohol. They did not accept my ID because my MILITARY ID BECAUSE THE CARD WAS A DIFFERENT COLOR. TO BE HONEST ARE YOU KIDDING ME RIGHT NOW? My wife has. Served for the military and just re enlisted for another 6 years and I have to go through this every time I come to this Ralph’s. THIS PARTICULAR RALPH’S. I hope that the higher ups. not the sTORE MANAGER because apparently she tried to tell me she wouldn’t accept my id only THIS TIME. You all need to train your register reprsentatives to look at an ID. it is a military ID. how in the hell would I make a fake military id. BY FAR THIS IS THE WORST RALPH’S EVER. Thanks for making my experience the worst experience all over again.

I never wrote a review for this place, so here it goes.
We go shopping here from time to time. Hubby gets some free items here through his Ralph’s membership card. You save a lot of money with the membership card.
This location is clean and has many grocery items on sale. In the back of the store, they have a clearance item rack which is 60 to 70 percent off of the items in there. Just be careful and check for expiration dates. Some grocery stores do this. I have learned this lesson shopping at different grocery stores.
We happened to walk by and the lady behind a counter offers us a free sample of sausage. It was delicious. Sometimes, they offer free samples of food items. It is not often that they offer samples but we were lucky to be here when the lady handed them out.
Great place to grocery shop. There is plenty of parking in front. There are speed bumps as people drive fast. I almost got hit by a car backing up. Crazy! I ended up honking at this lady. Thank goodness she heard my horn! Just be careful of some crazy drivers here!

Always a great experience. Cashiers always greet you with a smile. Love the fact that they always have great markdowns. If I’m unable to find a product they always bring it from the stockroom and stock shelf.

If I had written this review prior to 10÷29÷14 it would be filled with butterflies, rainbows, unicorns, and gumdrops! Well, lucky for you its obviously past that date and I have some info .
I went to Ralphs because they usually have the best grape selection! I know that sounds weird, but whatever. Well I’m walk in around buying groceries and I stumble upon some POM POM pomegranate seeds on ‘Manager Special’. I asked the associate in the produce dept. if anything was wrong with them… she said no so I picked 4 of the containers up and put them in the cart. Although they were all set to expire on 10÷31÷14 I figured I could eat them in no time.
Okay, so shop, shop, check out, go home. So it’s dinner time and I decide I’m not Nacho Night hungry so I would eat some Pomegranate seeds. I open the container and I’m instantly smacked in the face with a strong alcohol smell!
I’m not a pomegranate expert but I had never had a pomegranate smell like that, so I Google it. Of course I find out that an alcohol smell is indeed a sign of spoiling. 4 containers ALL SPOiled!
Get it together please Ralph’s.

Not impressed by this Ralph’s. Good selection overall, big spacious store. Prices are outrageous even with your Ralph’s card. But what really drops it down is quality of product. Almost ¹⁄₃ of the bagged fruits/​veggies had ‘close out’ stickers on them. What? Trying to sell old or day of fruits/​veggies as close outs? Other, seemingly too apparent, examples of this ‘the item is going stale or old and we want you to buy it instead of us throwing it away’ are in the grocery area. Close out deal — bottles of Red Hot ketchup that have a coagulated white substance at the top for 40% off. Ralph’s — this is a joke right?

So I don’t know what happened to Ralphs, but in the last 2 months I have bought something on sale 3x that has been ROTTEN or SPOILED when opened *the same day*. You guys need to check your products or I won’t be returning. As much as I hate Vons, I’ve never spent money on something that was bad, other than its quality. Get it together.

Typical grocery store. I stopped in to this one to buy some snacks and drinks. In my normal fashion, I thought that I would only get a 12 pk and chips. And ended up with an armload because I saw items on sale that I couldnt pass up.
Once my arms were full, I decided that I better grab a basket or cart otherwise I would drop a trail of merchandise all over the floor. When I got to the front of the strore a clerk offered to go outaide to help get a cart for me. That alone earned this store an extra star. I always appreciate good customer service.
The store was clean and organized. Parking was also fairly decent.

I went to ralphs to get a ice cream Because its very convient and walking distance from my House !! The people there are very nice and know me by my ñame !! They have the Best selection of ice cream !!

I come here a lot just because it’s out of convenience and walking distance. Unfortunately, it is pricey and I do sometimes question the quality of the product. Even with your Ralph’s card, you’re better off going to Sprout’s or Fresh & Easy — if you’re into buying locally grown, organic, and natural. Their locally grown and natural items are misleading and you have pay careful attention to them.
Don’t expect the greatest customer service, because most of them don’t really care about their jobs and you can tell by their body language.

I was pleased when I saw that this Ralph’s added Choice grade meat to their offerings since Von’s only usually carries inferior «Rancher’s Reserve» (which means nothing) beef. So I decided to splurge a bit and bought some Choice Tri Tip that looked good.
I was disappointed when I unwrapped the beef and took it out because the underside of each piece was choked with gobs of thick fat (not marbled in) and sinewy silver strips of inedible connective tissue.
After I spent a long time trimming all that poor quality junk off, I was hoping that at least the beef would taste good. But after marinating and grilling it, the meat was chewy with gristle and tough areas I had to throw out. What a waste of money. If Ralph’s is going to offer Choice beef at a premium price, they need to package an honest product, not hide inferior cuts with unwanted fat and gristle in the overpriced packages.
I prefer the fresher and lower cost produce at Sprout’s (formerly Henry’s). Now if I’m going to splurge for high-​quality beef, I might as well pay the Whole Foods price and get a really good cut. Ralph’s really disappointed me. I should have returned the beef and complained, but I had already served it and returning a piled of cooked gristle seemed gross. Otherwise, I like this Ralph’s but it’s way overpriced, just like Von’s and Albertson’s are for food. Mostly I limit my purchases to «loss-​leaders» and items on super-​sale.

Super clean

This store is usually crowded!
I personally can’t stand being stuck trying to go up and down asiles when no one will move their damn cart out of the way. They just love to park it in the middle of the asile so no one can pass by. It just annoys the shit out of me, but this happens at other grocery stores too. So I can’t complain too much.
One of these days i’m just going to stam my cart into theirs and say Oops maybe if your cart wasn’t parked in the middle I wouldn’t have hit you!

How can you go wrong with your neighborhood market? I can’t…the customer service has always been consistent, employees are helpful and nice. There are times I ask for a product and someone will just bring me to it, regardless of how far away it is in the store. I appreciate that I get that type of service.
The products are fresh, one thing that is similar to other markets is that it can be expensive, so purchasing during sales is usually what I do. I’m not too excited about their selection of meats or seafood, I usually go to other markets for that but the convenience factor and service (and the Redbox) is why I usually come back.

This place is not 24 hours anymore — more like 5am to midnight — so they don’t get my desperation dollars. I’d rather wait for Fresh N Easy or Trader Joe’s to open.
The grocery bagger will be gossiping about their co-​workers, customers, or supervisors while bagging your groceries. 5 for 10 means 5 for 10 & not $ 2/​each — lame. I don’t need 20 gallons of ice cream. Or even one for that matter. Bad example.
Anyway, the only thing worse than over-​paying for a limited selection of sub par groceries is being insulted as soon as you walk away from the register.
And yes, they have done it right in front of me so they probably do it right behind me also. I’ll pass.
P. S. If you must, avoid the after school rush when swarms of BVHS students lurk around the shopping mall.

They sell Pecan Spinwheels for $ 1.73 with tax included.
Out of all the grocery stores I’ve been to, Ralph’s seems to be the only store to carry Little Debbie Pecan Spinwheels.
What? They’re bloody yummy!

Convenient to everyone with a house close to Southwestern College; the store itself is average, but the location is perfect.