Otay Lakes Dental Group

Beware! When I scheduled my first appointment for a routine cleaning they sat me down to watch a movie for braces and deep cleaning. Instead of doing the cleaning I went for they tried to convince me to finance the thousands of dollars for the braces and deep cleaning. Needless to say I never went back. No other dentist has ever recommended braces or deep cleaning to me especially since I already had braces as a child.
Not sure why there are so many 5 star reviews when I’ve personally heard of other people with the same complaints as myself.

This place is great, friendly service, easy appointments, ample parking. Dr. Liu is highly knowledgeable and sincerely cares about care. The staff is what keeps me coming back brig, Pablo and leticia you guys are awesome! Keep up the amazing work.

My husband has enjoyed using this dentist for about 6 months and two days ago I took my 4 year old in for a cleaning. The staff was amazing with my daughter. She felt comfortable and after her cleaning even let the hygienist floss her teeth.
I also had a chance to utilize the services here recently. With other dentist I usually feel sore and uncomfortable after a cleaning but after my appointment with Brigitta I just had nice clean teeth.

Doctor Liu and all his staff are fantastic! I went for a root canal surgery and I was terrified but the moment I got there they made me feel at ease and everything went smooth.
I decided to go ahead with other works I needed to do and they gave me several payment plans alternatives.
Being Spanish my first language I always feel comfortable using it when I’m stressed or if I have further questions and they provided that option for me. Totally recommended!

For any of you looking for a great dentist with AWESOME customer service and very professional with their work … this is the place to GO!!! I’ve been coming here for about 2 years now and I must say that I always look forward to going to my appointments to see them.
When it comes to THE DOCTOR, LETICIA, AND PABLO… YOU GUYS ROCK! !!
See you soon ;)

Being one of those people that DID NOT like dentists, Dr. Liu has given me a new view. Dr. Liu is very professional and his staff is very competent from making appointments to explaining options for treatments. Just this Friday, I was dealing with a toothache so I finally gave in and called Dr. Liu to see if they could see me (5:45 Friday afternoon). The office was getting ready to close, Pablo asked if they could see me and (THANK GOD) the answer was «yes, come on in». The staff is VERY professional, they took me in and had me finished around 7 or so. Even prior to this visit the staff has always been very attentive to my concerns and my questions. My first visit I met Leticia, she made me and my wife feel very comfortable, about this office. Then upon meeting Dr. Liu and having the cleaning done, he made my wife and I want to return. Now there is a couple of new faces since then. Even with some new faces everybody is very attentive to any concerns or questions. Dr. Liu KUDOS to you and your staff… if I could I would give Dr. Liu and his staff 10 stars !!!

Always amazing service! Brought my 4 year old for first time and he enjoyed the experience??? I love the genuine care of the entire staff! Always worried about your financial out of pocket and they do their best to accommodate with what you are covered! Never enjoyed the dentist as much as now that I come to this office! They breath customer service/​patients first! Job well done!

Purchased a groupon for cleaning with my beau to try out Dr. Liu’s office because I was growing tired of my former dentist in National City and wanted to try this place out. We livenear SDSU so the while the distance isn’t ideal, theeasy customer service & dental practice made it worthwhile. Dr. Liu has great staff, any nervousness I initially felt melted away once I was seen. Its clean, affordable & best off all comfortable. Excited to start our treatment plans here.

I love this place! Before coming here, I was terrified of dentist and would only come in when I absolutely had to. Dr. Liu is awesome and seems to really care about his patients. He’s very kind and his method of giving shots is remarkable (almost painless)! He is also a great educator and makes sure his patients leave his office with the tools to care for their own teeth. Everyone else is fun and welcoming, it’s never a dull appointment. The receptionists, Gus and Pablo, are hilarious and can get you to talk about anything and everything. Leticia, the dental assistant, has great chair side manner and is very sweet. I highly recommend this dentist office!

Another great experience. Just had some fillngs and some other work done by Dr Liu and his great staff. Such a nice man that is beyond qualified. I enjoyed two things particularly 1) Knowing that I was in good hands, and 2) some great conversation. If you are looking for a new dentist with fantastic chairside manner, shots that don’t hurt, and being treated with the utmost courtesy, then this is your place. Try it out… !

I just got a «Root Canal» Done from Otay Lakes Family Dental Group and I am Now sitting in Class 30 Minutes Later, PAIN FREE!!! After a MONTH of the WORST Pain I’ve ever encountered, do to a Tooth Ache! It was Unbearable! I called this Great Dentist, because it’s covered by my insurance and only 5 minutes away from my Home, BEST DECISION i’ve ever made! Dr. Liu and his Staff were very polite and made me feel Comfortable… He explained that I needed a root canal to be done, to resolve the issue. He briefed me on the Procedure before hand, and talked to me through it… after the Numbing, I did not feel a THING! I would definately reccomend this Dentist to Friends and Family! P. S. Pain is Gone!

My family and I were terrified to visit the dentist due to all of the pain needles associated with the visit. Well that is until we visited Otay Lakes Family Dental Group. Dr. Quan and his staff made us feel comfortable as well as cost effective. The best part is that my daughter and I had fillings with no numbing; which equals NO PAIN!!! We will forever go to Otay Lakes Family Dental Group!