The Great American Bagel Company

«Wha shu havin?» I’m still not quite sure what the lady behind the counter asked me, but that is my best attempt. She proceeded to ask 3 times which bagel I wanted, all while verbally trashing a customer who had just paid. «Dis yours» was the statement as she tossed my order in my general direction. This place is a joke, but what more could you expect in Chicago?

Terrible service in the morning (workers were chatting the whole time and visibly unhappy to see customers in line to order) and terribly constructed bagel sandwiches — (the filling was falling out and everything was thrown together haphazardly.) The whole wheat bagel was decent but don’t get the veggie cream cheese. Sorry! I know airport food has a bad rap but really?

Not bad at all. I only checked Unilocal after getting out two bags sandwiches so I was expecting some horrible bland bagels but it was actually pretty tasty. For airport food, not bad at all. Pricey — 25 dollars for two sandwiches and two waters but we were at the airport so I guess it’s to be expected.

Bread with a hole in it. Most definitely not a bagel. The name of this place is a misnomer. While I was able to swallow the everything bagel toasted with cream cheese (2 stars) the tomazzo (which is not a horrible concept) was a gooey mass that I couldn’t bring myself to finish.

Your typical bagel place. Not too awe-​inspiring, but not the worst.

I came to eat here after I landed just craving some type of sandwich. Didn’t bother checking Unilocal reviews because I was starving. Maybe my starvation blinded me because I was pretty satisfied with the quality of my asiago sandwich. Customer service was alright, nothing like some of the other reviewers have experienced here (granted it’s an airport environment and everyone’s a little grumpy, but sure people behind the register can smile every once in awhile).
Breakfast all day is already a plus, but this place is pretty basic.

I often grab a bagel here before my morning flights. They are quick and efficient and the bagels are tastee. I prefer my bagels on the brown side so I always ask for well toasted. Not a bad value for airport food either. You could easily spend twice as much at other ohare eateries.

Good god. That was basically robbery and one of the worst sandwiches I’ve ever had. Would have been better eating on the plane. Shut this place down!

This place is awful. Stale bread, gross deli meat and old cheese. I can’t even swallow the sandwich I ordered

If that wasn’t the worst panini I’ve ever had, then I’m glad I can’t remember the ones that were worse. Even given the fact that I was in a rush to catch my flight and hungry from a long delay, I still struggled to eat the rubbery material they called a turkey club panini.
On top of that, it took about 10 minutes for them to make it, which is quite long when you’re in a rush. I was the only one in line.
Go to Chili’s or the toilet over this place.

This place sucks. Rude and incompetent employees. Gave the group in front of me 3 bagels when they ordered 4 and didn’t even put cheese on my «bacon, egg and cheese» bagel. Plus, the egg was the size of a half dollar coin. RIP OFF. Never thought I’d say this, but McDonald’s breakfast is WAY better.

It takes a lot to disappoint a positive person like myself but there’s no doubt that this place serves THE WORST BAGEL SANDWICHES EVER! I had a deli turkey bagel sandwich and a colleague had the chicken Parmesan. Both were squished to all hell and completely stale. The fact that they were squished is especially confusing to me because they were microwaved, not toasted on a panini grill or something that you would expect to squish it. The menu claims that sandwiches come with a pickle spear yet mine was not included. Finally, the only terrible part that was to be expected since this is airport food is that two sandwiches and two drinks cost $ 25. Coming from someone who travels a lot, Chicago O’Hare has a lot of eateries as compared with other airports. Therefore you have no excuse but to AVOID THIS PLACE.

I never thought I’d say this, but I wish I had gone to Subway.
I came here to grab a quick breakfast before my flight. I ordered a bacon, egg, and cheese sandwich on an everything bagel, and a Coke. The service is friendly and efficient. The sandwich is huge. The taste is disappointing. Even with the delicious saint that is bacon, the sandwich was flat and flavorless. I ate just enough for sustenance and threw the rest away. Disappointing.

I decided to stop here, as it was close to my departing gate out of O’Hare and I didnt have time to eat on the way in… as I got to the airport at 630am and that was after an hour an a half drive.
I passed so many places, but wanted to see what was closer to Gate H15. I should have stopped elsewhere. ANYWHERE else.
There was only one person before me, so when I went they were not busy.
I ordered a bagel sandwich with bacon on an asiago cheese bagel, or something to that effect. The sandwich had zero flavor… even with the egg, and cheese, and bacon and flavored bagel. It was also cold.
The two girls working had zero personality and were extremely rude.
Next time I know better. And I agree with someone elses comment, at this point you are better off stopping at McDonalds.

Good for a quick bite/​snack, but better alternatives in ORD.

Love the asiago bagels!

Terrible food and service. Had to go back to get my cream cheese, Which I ordered twice, put on my bagel. Salty everything, wilted, nasty lettuce, hugely sliced onions, dry chicken, and then they still tried to charge me extra for cream cheese, even after they screwed up. Puzzled, unaware workers. Hate to be negative but this bagel, and those serving it, were very sub-​par.

This is a great place for lunch (or breakfast) on the run. Usually a line (so that should tell you something). Lots of bagels to choose from and you choose how they make it. Love the bacon egg and cheese on an Asiago in the a. m and an Everything with roast beef for lunch. Not sure why there are negative reviews. I have eaten here at least 15 – 20 times this last year while traveling and I have always had consistent friendly good service and good sandwiches!

I sampled the microwaved pizza bagel (it «can’t» be toasted). Boy, what a treat. Nothing really compares to an puffy block of white bread with a little over-​tangy tomato paste caked onto the top.
Every once in a great while I find something that tastes as bad as that pizza they used to serve in my elementary school cafeteria. It’s really rare. They used some kind of special tomato paste that must be particularly hard to find due to it’s extremely offensive flavor. I found it here at The Great American Bagel.

Stale bagels. Odd choice of veggies for the sandwich. Not my first choice for a me while waiting for the flight