Pinky Nail Studio

Ive been going here for over 5 years and never had a problem. Love this place. Free parking and free massage after your manicure. If u really want to treat. yourself pay $ 10 for a 10 minute massage. Its awesome!

Great manicure, good price and LOTS of colors to pick from. I’m not usually in this area, but I am I always go here!

Worst place ever ! Got a no chip and two days later it was lifting so I went back and they told me I was lying !!! Bad customer service

I really don’t like this place. The only reason why I come here is because there aren’t many places nearby. The staff is always rude, and I typically have to wait — even though there are nail techs that are sitting around or loitering outside. Prices are too high. Gel mani nail colors are weak and whenever I pick a color they magically don’t have it in stock. The only nail tech I like is Cara. I hope another nail salon opens nearby so I can go there instead :(I always leave this place annoyed.

I have mixed emotions about this place. My manicure is always rushed, never relaxing and enjoyable. However, the polish is always flawless. Other places spend more time massaging/​doing whatever they normally do and make it feel more relaxing. They do have a great selection of no chip colors, but are priced significantly higher with all their services than two nail salons less than a mile away.
Parking lot is a plus.

This place is awesome. Clean, every shade of Essie and OPI, and usually awesome painting. I try to get Sophie if I can, she’s amazing, but most of the girls are really good!
The manager is friendly and always tries to accommodate.

This is a quick easy place to get your nails done. Free parking and I can get my errands done at chase bank and jewel too. Great color selection. Never a wait. Nice back rub while your nails are drying. I think they do massages and waxing too but I can’t comment on those services. Fast and efficient. Can’t ask for more !

The salon is extremely clean, the prices are reasonable, and there’s free parking.

DISCLAIMER: This review is for the Des Plaines St. location ONLY.
I don’t know what all the other reviewers are complaining about. I have never experienced bad customer service here or received a mani or pedi that didn’t live up to my expectations.
I have been to the Des Plaines St. location by the Jewel multiple times and have always had prompt and courteous service. They aren’t always the chattiest, but no one has ever been rude to me. Every technician I’ve had has done a great job. I’ve always walked out satisfied.
Over the winter, I got a pedicure before leaving for vacation. In order to protect my polish while inside my boots, they sprayed my toes down with quick dry spray, lobbed on clear coat, then wrapped my toes in saran wrap, then helped me get my socks and boots on so that my manicure would not be damaged. When I got home my pedicure (and manicure) was perfect! In fact, every single time no matter what time of year, they have ALWAYS put my shoes back on for me (this particular detail is SO critical for me because how the heck am I supposed to buckle my sandal with freshly painted fingernails?).
The salon is clean and brightly lit, they are fully staffed, and the tools are stored in the germicide «oven» in plain view. I have also seen them use the germicide liquid on their tools. I’ve ALSO seen them disinfect the pedicure washtub after each customer. Good enough for me.
This particular Pinky Nails is my default nail salon.

Seriously, what a beautiful, clean, pleasant experience! I walked in for a mani/​pedi combo and received first-​class treatment by Ellen, who gave me a beautiful French manicure. There are also options to add 10 –25 min chair massages is afterward, which I did. «). I don’t know that I’ve ever been in a cleaner or more elegant nail salon — I will be back!

This place was surprisingly good, considering some of the bad reviews on here. I walked in on a Friday around 11am, and the salon was about halfway full. They were able to start my services right away. The salon appears to be clean, has a lot of natural light, and looks pretty new, which is a nice change from some of the dark, dusty, older nail salons I’ve frequented in the past.
I was in and out of there in an hour, which seems about right for a gel mani and a regular pedi. They also had an extensive selection of nail polish as well as gel polish, so you won’t have any trouble finding the color you’re looking for. My only complaint is the price — 75 bucks seems a little steep compared to what I’ve paid in other salons. They weren’t overly friendly, which may bother some, but it didn’t bother me.

Thanks to Dennis S. for making me feel like a negative Nancy for all of my negative reviews lately. But here I am, giving an establishment MORE stars than the average — what is going on?! But don’t you worry, another negative review is right behind this one. Ugh.
The Des Plaines Pinky Nail is my go-​to. Every now and then I will cheat (which normally does not go well), but I get probably 90% of my no chips, regular manicures and pedicures here. Parking is easy and they always have plenty of techs on hand — I can’t remember the last time I had to wait.
I come here because, despite being a tad more expensive, no matter which technician you get you can be confident that your nails will look outstanding. They are incredibly consistent and I have never left here without being pleased with the work that they do.
My only qualm is that they still don’t notice that I am a regular. I can deal with that — I don’t need any fanfare — but last week I had a no chip that started peeling off after less than a week and they made me pay full price to have it redone. Not only did they not stand by their work, but they gave me no credit for coming in (mostly) faithfully.
Today when I needed a M/​P I considered going elsewhere, still miffed by my last experience. But I just can’t argue with consistency, so I went crawling back. And my fingers and toes look perfect per usual.

Why did I have to get the most ill-​mannered, impolite and impatient nail tech that Pinky’s on Des Plaines had to offer me this Sunday!
I wish I had the good sense to get this young girls name… But, what I can do is tell you where her station is: near the back wall — closest station to the sink in the area by the pedicure chairs. It’s actually a «newer» addition to their stations. There is only one other station next to her. To top it off— I was asked to pay an extra $ 5 for them having to remove the no chip that a different salon did for me! Really? 5 bucks extra, Pinky!!! Hell! I should’ve just lied!
I am one rarely to complain nor expect or require much from these types of places. They are more of a «get it done fast, cheap and run» type of outlet for me. However, I was so angry at the piss poor manicure that I received from this RUDE woman, that I felt the need to inform anyone trying to make the decision as to whether they should get a manicure at Pinky’s Des Plaines location to think twice!
If anything — ask for Amy. Or just stay away from that station in the back by the sink!!!
Sure wish places like this cared enough to read these reviews and make proper adjustments.
Oh well! Back to paying the extra $ 5-​$ 10 more for customer service at a «normal» salon for now!

I had a really nice experience here. I paid the usual $ 15 for a regular manicure but got much more. The hand massage was really nice. She used deep pressure, heated lotion — and THEN hot stones. The massage was so nice that I said ‘yes’ to the shoulder massage expecting that it would cost more — but I didn’t care. Turns out it’s not extra. I made sure to leave a nice tip. This is a really sweet experience you can have with no planning, no reservation. I’ll be back.

I lived near Pink Nail this summer and thought it was great. I thought it would be sketch since it’s not near much, but it’s one of the cleanest, most organized nail salons in the city. I’ve had no problem walking in and the salon has every color I want. And okay, maybeeeeee I am a sucker for the free five second massage at the end. I’m only giving 3 starts because my polish job varies by person but if you live in the area I think this is one of the go to nail spots.

This place is a horrible. Just as many others have mentioned the techs don’t say a single word the whole time, This last time the tech cut two of my toes and kept stabbing my fingers as she was giving me a manicure. They did a horrible job on my manicure. It didn’t even last 2 days! I also noticed after I left that on one of my fingers she didn’t even paint it proplerly, there was a huge gap from the top to where the nailpolish started. Then, the next day I woke up and my french pedicure had already been ruined by doing absolutely nothing but sleeping. I got the pedicure first and it was drying for more than an hour n half! My manicure lasted one day, my pedicure lasted a couple of hours, $ 50 thrown away!
Don’t waste your money, they obviously don’t know how to apply nailpolish properly becuase it all chipped off within 24 hours!

I almost didn’t come here because of the 2.5 star average, but my friend (who lives nearby) swears by this place, so I relented. She and I were going together so I figured if anything untoward happened, I could blame her.
Mercifully, all of my fingers are still intact.
All kidding aside, my experience was totally fine. It’s pretty much the same drill as the other Pinkys: walk-​in appointments are easy to come by, there’s tons of free parking (the lot is shared with the Jewel), and they have any and every Essie or Opi color in the rainbow.
Again, like the others in this chain, it’s immaculate, which is always a plus. The interior was painted a lovely celadon, which is a soothing color. My technician didn’t utter a single word to me, and just motioned to the register when it was time to pay. I am fine having no conversation, but a few pleasantries are certainly appreciated. It can be awkward sitting across from someone for a half hour and not speaking to them at all.
One thing I definitely appreciated is that you can leave a tip on your credit card, something you can’t do in a lot of other places. I’ve learned to always have some cash on me in these situations, but it’s nice when I don’t have to worry about it.
I do have a couple of tiny chips on two fingers, but that’s probably my fault. I did a lot of stuff with my hands this weekend and wasn’t as diligent about protecting my nails as I should have been (wearing gloves when doing dishes, applying a top coat).
I’m not likely to return here unless I’m with my friend, but I don’t really have any complaints. The salon is no-​frills, the price is what I’m used to paying, and Pinky got the job done.

This place is horrible — they cut me THREE times in one visit.
First — I’m a veteran at this. I get my nails done multiple times per month. I’ve had people accidentally nick me, and while it sucks, I know accidents happen. This girl cut two of my toenails so short that they bled. That’s unacceptable. The first time she said, oh sorry. And the next time she didn’t say anything, and in fact acted annoyed that now she had to clean up my blood. I was pretty pissed and tempted to request someone else in the middle of the service but they were too busy.
Following my pedicure I got a no-​chip manicure. I hate when you go to salons and they don’t have you soak your nails to soften your cuticles, and this place is one of them. She cut my cuticles so short that one bled, and now the next morning some of my cuticles are red and throbbing. It actually hurts to type this. She didn’t say anything when she cut me and when I said, you cut me again, she said, that’s because you have ingrown fingernails. WHAT? NO, I actually don’t have ingrown fingernails — I know what those are. That was a stupid response. And even if I did, that’s not a reason to make someone bleed.
This place seems clean, but I watched one nail tech pick at her own nails with some tools while her client was washing her hands and then go on to complete the manicure. GROSS.
This place could have been redeemed if they apologized for cutting me, offered me my pedicure for free afterward or tried to make it right. But they didn’t. They had the audacity to ask if I’d like a punch card to work toward a free manicure. I said no, I won’t be coming back. At this point I just hope my hands and feet don’t get infected from the cuts.

I have been going to this salon weekly for over a year. I’ve been to a lot of other nail places and this one blows most of them out of the water (now that the angry old manager is gone). It’s very spacious and airy, always clean, much prettier décor than most nail salons, well-​maintained, there’s always free easy parking in the lot right outside the door, they offer coffee and tea, and the workers are pleasant. Those are just the things I think they do better than most– it doesn’t even include the things like a wide selection of colors, competitive prices.
Unlike other posters, I’ve never left feeling like they did a crappy job (if I did, I certainly would have given them the chance to correct something I didn’t feel was right). Are some of the manicurists a little slower than I’d like? Sometimes. Do some of their manicurists more vigorously scrub off dead skin? Yeah. Overall, I feel like you always get your money’s worth here. I’d take these super minor and rare issues over the ugly, dirty salons that water down their polish.

I go for pedicures/​manicures twice a month and recently tried this Pinky’s location due to convenience. I was so disappointed in my pedicure that I immediately went back. The manager on duty looked at me as if I had two heads when I told her that my toes were unacceptable. My pedicure took a total of 25 minutes and they failed to scrub the dead skin from my toes.
I very rarely write bad reviews but when spending $ 35 for a pedicure, I expect to walk out with my feet looking nice, clean and without dead skin! Since I get pedicures often I know what I should get and this place certainly did NOT deliver. I will NOT be back and strongly suggest others to avoid this place as well.