West Loop Nail & Spa

Tina is awesome! A little to be desired in terms of service as english is not their first language so communication is limited. They had the Kardashians playing on TV (that’s what they think american girls like) and a crazy collection of no chip colors. I paid $ 50 for my fills with no chip add on — pricy but when you fold in über to and from other locations it all evens out!

Great Place in the City. Not a nail mill. They do good work! Priced right! Customers were divers and like a community of professional on downtime relaxing and engaging.
Fun experience and will go back again.

First time here and everyone was very nice. They were super quick. In and out. And my mani was perfect.

Love this place. Very nice interior, tons of no chip colors, and it’s very clean. All tools are sanitized and sealed prior to individual use. The ladies that work here are all very sweet and do a great job, so make sure you bring cash to tip because they don’t accept tips on cards — pretty standard for nail salons. Also, Monday through Thursday they have happy hour nails specials — no chip mani and a pedi for $ 55! Awesome deal!

I have had my no chip down at least 4 – 5 times and I am not very impressed. Twice i have had to go back and ask them to fix my no chip within days after getting it done. My no chip should last two weeks not a couple days. The third time i went they didn’t cut my cuticles properly. I will say that the pedicures are always nice, but I don’t think the no chips are done very well. Also, this may be a matter of preference but I am very tired of having to leave a tip in cash. I like to get my no chip done every two weeks and I don’t always have cash on me. They need to get a square machine or start incorporating the option for tip when i pay with my credit card.

Found my new nail spot in West loop! Wish I remembered my techs name. I messed up my nail at the end of my mani pedi and she repaired it really well.
Great deal of 35 for mon to thurs during off times (before 4pm I believe).

This is my go to place for nails. They always look amazing leaving this place. The employees are friendly and very professional. I always make an appointment so it cuts down on the waiting time. If you pay cash they also give you a discount so that’s a bonus.

They do ok job, but they so unfriendly .They don’t have any idea what is customer service supposed to be.

I can’t even begin to tell you how much I loved this place. I went there every two weeks to get my nails done. I knew the staff by name. I was a loyal customer. I now will never go back.
I went in one day and was assigned a new employee to do my no chip. It took her two hours to do my nails. My hands were in pain by the end of the process. I had the nail polish all over my skin, chunks of skin missing and there were parts of the nail that had no polish on it at all. Worst of all I had a wedding the next day. My child could had done a better job.
I politely explained I was not happy with the end result. They gave me the option of getting it redone right then and there but with the amount of pain my fingers were in I literally couldn’t, my hands were on fire from being over exposed to the LED lights. They demanded I pay for the services and if I wanted a refund I would have to come back the next day when there manager was in store. I was leaving out of town the next morning. I thought this was ridiculous. Even the two of the other nail techs had seen my nails and agreed that what had been done to me was wrong. But still the make shift manager whom they had called yelled at me over the phone saying I am paying no matter what.
All in all the customer service there is terrible. They lost a great customer. I always tipped well and had even referred friends to that salon. What a shame. Your loss guys. Get better management.

Mai laid down a sick set of gel nails for me! I am really particular about the process: completely dry nail bed, bond aid or similar PH balancer, cleaning up any polish on the skin before putting them under the light etc. Mai did not cut a single corner with my manicure. She even appropriately capped off my nails with polish on the tip to prevent chipping. Seriously the best manicure I have had in two years.
As a walk in (on a Monday early afternoon) I was seen and seated right away. Sex and the City played in the background and the salon was quiet and serene. It feels very upscale but the soak off and gel manicure was only $ 35 which feels incredibly reasonable for this level of work.

I am adding one more Star with this update! I have been going here for some time now, and I have consistently gotten greats service. Last time, my no chip started to change color (they did warn me about this when I initially got it that this may occur with this particular color/​brand). However, it was much more than normal shade change. I called Vanessa (the owner), and she was very nice about this and had me come back to fix my nails. She fixed my nails. Things can always go wrong, but I respect the business that handle it well. They did just that! I also wanted to mention that while I was at the salon there was a very rude customer and Vanessa did a great job of handing her with out getting worked up over the customer’s unreasonable requests which can ruin the mood of other in the salon. If you are in Chicago, this is the best place to get a no chip!

Had a great experience here. Gorgeous interior. Quick service. The best part: Something they applied to my manicure made it instantly dry! They felt like glass! Brilliant! And the manicure was a decent price at $ 15.
I will say, my massage was really about 15 seconds long. So that was a bummer. But the rest of the service was good. Would stop by again!

Excellent. I had a hard time finding a place here in Chicago downtown area to really do a great job. They are excellent. You need cash for tipping. I now only go here and I even paid a 100 at space spa and this is better. I wish they had more options to make it longer or adding more to the foot spa.

Just got back from this place. Love it. I have been getting my nails done for years and paying about the same amount and this place offered a lot more service for less money. I was surprised with how long they spent on my nails.
Current special is Monday through Thursday 10:00am-4:00pm, $ 35 for a regular mani and pedi and $ 55 for a no-​chip mani and pedi.
I also had my eyebrows waxed.
They did a great job and I am happy! I will be back.

I have been here twice for fill ins when I have been in the area. My most recent gel fill in here was really good. Vanessa paid careful attention to detail when completing my nail service and was also gentle with the nail tools. I also got a repaint of my toes which also came out very well. I am a little confused about their pricing here though. When I made an appointment over the phone I was told a gel fill in was $ 26 (average). Since I added the repaint on last minute, I figured it would be around $ 40 with both services, but it was $ 48, so maybe the toe repaint was $ 22? (kinda pricey). Despite my price confusion, this is still a good salon with quality services.

Buffed Manicure only lasted 2 days. Hang nails are there. Dull cuticle nipper as there was a lot of pull. Plentiful of skin peeling around my nails that never happened before.
CASH ONLY TIPS
*BEWARE* LYSOL WITH BLEACH — it’s alarming that Lysol Bleach is used to clean the whirlpool foot spas after each client. With warm foot soak, bleach absorbs easily into skin. There is a HEALTH ALERT to weekly passive bleach exposure.
VENUE — hot and humid just like in Vietnam. It was uncomfortable. Isn’t there a regulation where circulating air is ON at all times in a public space?

I visited West Loop Nail & Spa last week for a mani/​pedi. The nail salon supposedly does not close until 8pm, but when I showed up at 7:30pm I was turned away. First the nail tech told me that everyone that was in a pedicure chair just so happened to also be getting no-​chip manicures, so there would be no time for me to receive ANY services. Then she suddenly flipped the script and told me that I could be serviced, but I would have to pick either a mani or a pedi. This was not acceptable. Why would I drive 30 minutes in heavy traffic plus pay for parking to receive half of my desired services? I explained this to her and pointed out the fact that they were still open for at least a half hour, not counting the time that would need to be spent cleaning and closing the salon. The nail tech unapologetically told me that I still could not be seen.
I have patronized this nail salon on other occasions, and the service is already nothing to write home about, but I continued to visit them. This was the last straw and after this incident I will do my best to not patronize them again or recommend them to any friends. If a business advertises certain business hours online and in their window, they should honor them – even if I had to sit there and wait a few extra minutes for an available tech. If the nail salon was unable to take on more patrons, the open sign should also not be in the window when I drive past, because you are clearly not open for business. I have never experienced a service oriented business turning away customers before their business was closed. Beware of visiting this nail salon if you plan to arrive anytime in the last hour before they close.

This is the place to go for a no chip manicure. I have had much better luck having them last here than many places. The price is also better here for no chip than most.
There is a tall, slim male who works here who I have seen be very aloof and almost rude to customers. I had him once and he was fine, but I was worried.
This is NOT the place to come get a pedicure. They are chintzy on the massage and my polish (they only gave me one coat) chipped within a day. Normally a pedi can last like a month on my feet.
If you want a no frills, super good, lasting no chip, this is your place. Anything else, you might want to look somewhere else.

*cash tip only*
Vanessa did a great job on removing my no chip without hurting and then doing a no chip mani for me. She was meticulous, which was really necessary since I had my hands filmed for some videos today.
I had a pedicure here two months ago and it was good too. I have to say it’s nice having the people here speak English, and also know their clients.
This may be my new usual spot for nails — happy to have found it in my new area!
Took a star off for no tip on credit card.

I arrived an hour early for a meeting and in true CG fashion was determined to push my time limitations to the brink of late-​ness by scheduling a no-​chip manicure with under 40 minutes to spare.
Normally this wouldn’t work out in my favor but these Bs up in here got to work on my digits and pumped out a KILLER no-​chip mani in under 40 minutes… Which is basically unheard of. Like the Usain Bolt of manicures.
The color selection was unreal– by far the best I’d ever seen anywhere and I get my nails done A LOT. I probably could’ve spent 40 minutes just fingering the options
Inside was as relaxing as a could be on a major mani time crunch and I got the added bonus of getting to watch Bridesmaids on the flat screen overhead while the whole thing went down.
I left $ 35 lighter but actually got our in time to make my next meeting early and with a killer nail job. Priceless.