Captain Hook’s of Roosevelt & Central

5:00pm Me and my husband have eaten at this location several times in the past, and we usually order their chicken wings (which are pretty good). So today we had a taste for fish and ordered a jumbo shrimp, and a large perch (the «catfish» most restaurants like this one are selling swai/​Basa calling it Catfish) dinner.
The perch was (not perch!) fried so hard. When I bit into it, it was mostly breading (it had shriveled up), and from my experience perch is usually thick kinda like «white meat» as far as its texture. These fillets were mushy, heavily battered, and over seasoned.
The shrimp, again over seasoned, and had a ammonia taste to it (spoiled!). I took the food back to the register and made the cashier aware of my experience, she said «no one else mentioned it, we’ve been selling shrimp dinners all day.» I then told her «maybe they haven’t tasted what I’ve tasted.»
I didn’t want to get into a situation with her about the issue and I told her I didn’t want my money back (wasn’t concerned about the money, just didn’t want anyone else to be served spoiled food) that I just wanted them to be aware, and I left. I called later to talk to a manager to make sure someone had considered what I said, and the gentle man on the phone told me «nothing is wrong with the shrimp, they are perfect.» I didn’t make the whole thing up!
Bottom line, I feel as a patron of their business I refuse to argue about something I just paid for, and I will not be visiting them again.

I ordered my food at 8:06 pm. I was told it would be 45 – 90 mins. At 9:40 I called for an update to have a lady with a slight attitude tell me that she was waiting on her driver and then I’d get my food. After waiting, I didn’t receive my food until 10:26 and I had to go downstairs to get it because the driver didn’t want to leave his car running. (I live on the 3^rd floor.) Needles to say, never again!
P. S. the order was wrong!

I love this place. I am very picky when it comes to how my seafood is prepared. I go there once a week. Definitely a place to try.

This place is located on Roosevelt on west side of Chicago. Which also happens to be right next to a Navy Recruiting Station. And when I’m visiting, I swing by grab some wings, maybe gizzards if i’m feeling adventerous.
Wings are very good, crispy on the outside, moist on the inside. With extra lemon salt, you swear you can eat 10 of them sons of guns in about 5 minutes. However, their gizzards can use little more frying time if you know what I mean. If you don’t know, gizzards are very very very very chewy if you don’t cook them right (since they are acting as a teeth, they are pretty tough). And they do have the batter crispy, but they can use few more minutes in the frier.
Overall, this place is pretty good for fried wings. Definitely not gizzards.

My wife frequent this place mostly on the weekends and she has no complaints. I come here every blue moon and the food is always fresh. That jack salmon is one of my favorites and the catfish is pretty good too. The wings are okay, I usually buy a large quantity when I have friends and family gatherings. I’ve never tried any of the side item other than the fries, and they are okay. To sum up this place, fresh food, descent prices, friendly service, I recommend it.