I give this place one star. This is a KFC and Taco Bell together but doesn’t mean the service needs to be completely rude and takes forever for someone to actually come to the cal to take your order and when they do come they expect you to know right away what you want and if you have a question they look at you like how are they suppose to know this information like it’s their jobs or something. They always get something wrong with the order and they are rushing you to just take it and leave, and god forbid if you try to ask for utensils napkins or condiments! Something you order that should take less than 2 min takes about 15 min. And from how long you wait you feel like they forget about your order because there is no one ever standing at the front. When you first approach the place you think twice about going up before you even approach it because it seems that it is closed. That’s why there is never a line for this place and always a line around everything else! It seems they don’t care if they make money or lose it as long as they’re getting their minimum wage checks they just stand there. No smiles or cares are given at all. I recommend to be like everyone else at the mall play it smart and go to a different section in the food court! Good luck and happy eating!