Chili’s

Absolutely the worst Chili’s I’ve ever been to. Would not even give 1 star if I could. We have tried this restaurant several times in the hopes that it would get better and will not go back again. Each time it has gotten worst. The last time the waiter was slow and clueless. We are such laid back people that you have to be pretty bad to get a bad review from us and this was beyond pretty bad!!! The waiter was more concerned about watching a lip syncing tv show than serving us! The food was horrible. Ordered the buffalo chicken salad. The lettuce was out of a bag old, limp and brown. Not fresh at all and there was no bleu cheese. After 15 minutes we flagged down our waiter and he brought us feta cheese. Who doesn’t know the difference between feta cheese and bleu cheese, especially when you are working in a restaurant. We never got two drinks we ordered and just gave up trying. Done trying with this restaurant. There are too many other options!

Food is always amazing. I love the chicken bacon ranch quesadillas. Every meal i’ve had here has been great! The servers are amazing as well! Excellent customer service.

The new menu items and décor is definitely an upgrade from the previous options. The fried pickles and chipotle fresh mex bowls were really good and a nice change of pace from their normal menu items. The staff was very friendly and helpful in explaining the new items. The self-​check out tablet was pretty cool due to the games and constant restaurant information that it provides, but if you’re paying in cash, it doesn’t really help. I would recommend stopping by to check out their new menu, but wouldn’t go out of my way.

this chili’s has to be one of the best. The prices and food are always AMAZING!!! Clean establishment and they will allow you to turn the channel to your game. I love the music selection and the late hours, great place for a fun date

On Thursday, June 26^th, my wife and I visited Chili’s. Upon entry, we were promptly greeted, then seated with very few customers in the dining area. The bar area was pretty busy which is typical during Happy Hour. Our waiter took our drink orders (ice tea) and we ordered our entrée’s. My wife ordered chicken fajitas (her norm) and I ordered wings over buffalo and loaded potato skins.
After our arrival, a couple was seated in an adjacent booth and she also ordered chicken fajitas. I’m unsure what he ordered. Needless to say, their food arrived prior to our food arriving. After seeing the chicken fajitas, she asked her waitress to have the cook grill her chicken because it was still white. The waitress told her that Chili’s changed the way the cooks prepare the fajitas and also stated they grilled the chicken for 70 seconds. She also shared that if she wanted the chicken the way it used to be served, have the cook grill the chicken on the flat top. Her order came out and she stated it was perfect. Our order still had not arrived.
Our order arrived and my wife’s chicken was white and she promptly asked the waiter could he have the cook grill the chicken on the flat top. My meal was fine and I started eating my entrée, thinking her chicken would come to the table pretty quickly. Her meal took considerably longer than anticipated. The manager brings her meal to the table and the chicken and vegetables were now burned and our neighbor adjacent to us stated «those fajitas smelled burned.» My wife shared her disapproval and the manager asked the waiter to retake her order. I stopped eating my meal because I am now frustrated.
My wife ordered a rack of baby back ribs, half Memphis dry rub and the other original bbq. We tell the waiter to place them in a «to go» container because our stay is now pretty lengthy. The couple who arrived after we did is now leaving. The ribs arrive and they are half Memphis dry rub and half honey and chipotle. We tell our waiter the error and he abruptly states «I wrote down what you said.» His response shocked me. I told him, «I’m unsure why you wrote what you did, but my wife didn’t order that, she does not eat honey.» At this point I said «bring the check» and stated we will not patronize this Chili’s again.
This Chili’s has a strong bar crowd and I guess management does not care about the service rendered in the dining area. In addition, the food has been going downhill for several months and for us, has hit rock bottom.

I like Chili’s live the salads burgers everything in the menu is great so far.
Today the noise is actually at the perfect level!

I am giving 2 stars because the food is good but the service is probably the worse service. We have been several times (b/​c we like the food) but the service is always poor. There never seems to be host on duty and waiters will just walk by without acknowledging guest. Our last visit was just humorous, the waiter kept standing and watching a game, he held a guest’s ticket for about 10 min watching the tv before he gave it to them. I felt bad for who had him as their waiter. Good food but bad service.

Well we decided to try Chili’s tonight, it’s been years sense we have visited one. When we walked in we were greeted by two young ladies and then promptly seated. The seats had not been cleaned because salt was all over them so we cleaned our seats. We then placed our drink orders my wife a cool Blue Hawaiian and myself a tall Fat Tire draft. And looked at the menu and my wife chose the country fried steak which came with corn on the cob and mashed potatoes. My choice was the grilled salmon which came with steamed broccoli. My wife’s plate was full and mine looked a little skimpy. Now down to the good stuff I wasn’t impressed with my meal the broccoli was ok the salmon was bland like it was missing some spices. You know this is suppose to be a south west establishment, Chili’s should be spicy. Now my wife’s meal was good but nothing to jump up and down about, the corn was spicier than my salmon what gives. The best part of our outing were the drinks. The waitress did a fine job of tending to our needs, but other wise I was disappointed in the food. I was looking for something spicy and I didn’t find it here.

great happy hour deals; however, I was bummed when they said they were out of cheese sticks :(

The highlight was the greeter.
I ordered the chicken fried steak, which includes mashed potatoes and corn on the cob. The corn was lukewarm and borderline cold. The chicken fried steak covered most of the plate, and tasted good, but there was more «chicken fry» covering than steak.
My server brought me the food and my check all at the same time. Don’t know if this is a company policy or not, but I don’t like getting the check before I even get a chance to taste the food. I was also very unimpressed by the outfits of the servers. The were all wearing black tees or sweatshirts over jeans. It looked too casual. With most of the menu items being over $ 10 for a non sandwich meal, I would have expected a more professional look. Server hardly said anything to me and just went through the motions of service.
The area has many other places to have lunch. I would suggest trying them.