The Chop House

I love, love, love this place! I’m totally addicted to the slow roasted prime rib — I drive in from out of town to get it. Our last visit we had a fantastic waitress Crystal who I would ask for the next time. We tried the giant onion rings this week and they were amazing. We love the relaxing ambiance and were seated with a view of the fire. Wine menu is great and their wines are not as overpriced as many of the restaurants we eat in. Prices are excellent and can’t wait to get back next time.

Service was OK. Not great, not bad. I had the 9 oz Horseradish crusted Filet, ordered it medium rare, steak came out medium to medium well. Nothing to brag about by any means. I should have sent it back but I was starving. Fiancé had the Pasta with Mushrooms, was completely flavorless. She asked for a side of Alfredo which was certainly no treat. One daughter had the kids ribs, she enjoyed those. My other daughter had the 6 oz filet, which was cooked medium rare and that was ok.
Bottom line: I’d much rather go to Firebirds for a steak. Other menu items might be better but it was bad enough that I won’t return.

I expected better. Went for a work dinner, there were nine of us. I ordered a martini, extra dirty, that was supposed to have blue cheese stuffed olives. The martini came and it was clear as water and no olives. Now this is when there were only 4 of us there at the time. Bartender was very kind and fixed a new one for me and it was delicious.
We ordered several appetizers to share. The deviled eggs were really yummy with nice crispy bacon piece on top. Also had some Scallops Rockefeller. They were interesting. A tad too much bread crumb for me and the spinach was overwhelming. I couldn’t even tell there were scallops. The spinach cheese dip was very tasty though. The ahi tuna with cous-​cous was very nicely done. The cous-​cous had a wonderful flavor to it. I could have just eaten that.
For my entrée I ordered a small filet, medium rare, asparagus and a side salad. The dinner salad was nice, lots of crunchy stuff in it. Nothing special but decent.
My steak was cooked perfectly but my asparagus were way overcooked. I strongly dislike mushy vegetables and these asparagus were very mushy. Such a shame. They were huge stalks too.
There were several glitches though in our party with orders. One person didn’t get their dinner salad, we had to ask for it, so they were behind everyone else in eating. The person sitting next to me ordered the exact same thing I ordered and her steak was very rare, no medium rare. Had to ask that it be fired up again.
We had some very nice wine though, that went well with the steak. I’ll go again but they really need to work on consistency.

Fabulous yellowfin tuna! My wife said it was the best ever — and she is a tuna sushi expert. I loved everything served. Service was good. We will be back!

Had an early dinner here while on a business trip. Very nice interior and very friendly staff. I had the New York strip and it was perfect. Will be back when returning to town. Very, very good steak, as good as what you can get at Ruth’s Chris.

Food was great but the service was on the terrible side. I went during lunch and I was there for 20 minutes before a drink order was taken. Then after ordering food I had to ask after about 30 minutes in which our waiter said the order must have gotten lost.

in 23 years of being a server, the chop house is the worst !!! also horribly managed !!! a broken concept !!!

I don’t know why I don’t dine here more often. Maybe it’s that the restaurant is 25 minutes away? I don’t enjoy East Brainerd? No matter.
I have been enjoying the same meal at The Chop House for… 16 years? And I always say, «This is the best meal I have ever had.» It’s the schrod fish dinner with spinach maria on the side. It is the most delicate, non-​fishy fish I’ve ever had, and the way they prepare it makes it taste just like butter. So light, delicious, crazy good. And I can’t get enough of the spinach maria; it is the best I’ve had, literally. It is perfect. And the accompanying bread is just delightful.
I imagine that the other food they serve is great, but I will never find out for sure because I am stuck on the schrod. Yum yum!

Update: we had a rehearsal dinner here. We had 20 guests, and only one server! Some guests were a little late due to traffic, and we had to ask for bread. Even so, our server did an amazing job. The food was delicious and came out pretty quickly. There was some confusion when passing out the food, but it was still a great eating experience for everyone.

My sister and I took my 92 year old mother to Chop House for lunch. Our waiter Michael was awesome., very amiable and efficient. After Mama finished her soup she asked me to take her to the restroom. Mama slipped in water on the floor in her stall, lost her balance, and fell out the stall door. She landed face first on the granite floor. I struggled to lift her myself but couldn’t so in a panic I ran back to the table to get my sister. It took both of us to lift Mama and get her out of the bathroom. She was bleeding profusely and obviously injured. Even so, I had to ask for ice to put on her head. Then I had to ask the manager to call an ambulance. The manager asked for our contact information and told us that someone would call us to check on Mamas condition. To date, no one has called or made any noticeable effort to contact me, my sister, or my mother. I suppose, as long as you pay your bill, the management of the Chop House and/​or their parent company, Connor Concepts, doesn’t care if their clientele leaves by ambulance!

My husband and I had an early dinner here last night. Now I will add that it was Valentine’s Day and the place was packed. They even had temporary «fold up» tables out in order to accommodate the busy night. Our waiter was excellent. Our food was good with the exception of the fact that my husbands steak was severely over cooked. They gave him a new steak and potato to take home with him including bread. We also noticed that a customer at a near by table had their steak under cooked and they took it back and cooked it more. We also noticed that many of the servers were confused about what tables food went to. We had good brought to our table three times that was not ours. I will say again that it was Valentine’s Day and tables were added that are not normally there. That could have been the problem with food going to incorrect tables. My filet medallions with blue cheese butter were GREAT and perfectly medium rare. I also had the chopped salad and baked potato. All excellent. I would go back.

It’s the day before Valentine’s Day and had a great dinner. The service was excellent, our server Nina was very polite and friendly. The food was timely and well prepared. The atmosphere was very nice and clean. Being a Friday and a holiday eve it was busy but comfortable. The management checked on everyone. It was a very good dinning experience. I would recommend reservations. We will be back.

This will be a follow up on my last visit which wasn’t good at all. I was contacted my management, and invited back to give another opportunity, along with a gift certificate. This most recent visit was quite a call contrast to the first. We couldn’t have a better meal, service and overall experience. We didn’t let the server know about the gift certificate until the meal was finished, to allow him to put his best foot forward, and he did! My only expectation that was not met, was a visit by management to follow up. Otherwise, food was prepared exactly as requested, service was spot on, special requests were taken care of, and my thanks for allowing us to give the Chop House and opportunity to prove they are great!

My boyfriend and I took my godkids and their significant others here for dinner last night. I’m not going to lie, I almost change the restaurant after reading some of the reviews. My boyfriend really wanted to try the Chop House so I decided to stay. It didn’t start out too well. He called to make a reservation since they didn’t take Open Table. He gave all of the information to the girl and she put him on hold for a few minutes. She then asked for all the information again. I made another reservation on Open Table for the same time and while we discussed. We opted to keep Chop House and canceled the Open Table reservation.
We got to Chop House at 7:30pm and got seated right away. We had a party of 6. Our server was very friendly, patient and attentive the whole night. The salads didn’t come all at the same time but we didn’t make a big deal, mostly because I got mine probably. My boyfriends dark and stormy was not very good and very flat. When we pointed it out, she was apologetic and changed it out to his alternative. Our appetizers, cocktail shrimp and spinach queso were very tasty.
Our dinners, a variety of steaks — ribeye, NY strip, sirloin, prime rib and some pasta dish. They were all perfectly cooked and delicious. They forgot the mushrooms on one of our steaks but my godson was half way through his meal before he even realized it. Overall it was a pleasant experience and I’m glad we chose to dine there after all.

Good stop for lunch in the Hamilton Place area, especially if you’re under the gun time-​wise. Price is also right with a great selection of lunch meals from $ 7 to $ 10. (My sweetie and I got out for just about $ 30, with beverages, an extra salad, two entrées and tip.) Service is absolutely adequate, nothing more, nothing less.

We were here for a banquet that includes dinner. The room we were in is a private room that can be reserved for big parties of people. There were over 30 people who were members of our club present.
Menu items ordered: Pork Chop, side salad with ranch dressing, loaded baked potato, sweet tea, bread with olive oil.
My salad was great with tomatoes and topped off with ranch dressing. The baked potato was loaded with cheese, sour cream, and etc. I enjoyed it so much I ordered one to go for another day.
My pork chop was the best I have ever eaten. It is as big as a prime rib steak. When served and brought to your table, it actually looks like a steak. It was unbelievably good and flavored just right.
Now, my sweet tea was southern sweet tea just the way I like it. However, I saw the bottom of my glass several times while having dinner on this night. I ran out of tea at least 3 times. Each time it took several minutes to get it filled. I even had to remind my waitress a couple times. It is because of this that they don’t get 5 stars.
My friend, got prime rib steak, baked potato, bread and water. She too enjoyed her meal.
In summary, they have a big room for parties of 30 or more that you can reserve. Get the pork chop meal as this is what they are famous for locally, thus Chop House.

7:30pm immediate seating at 7:20 pm Sat night. Friendly staff. We were seated in the lounge. A guy eating at the bar had issues with his meal. The couple setting behind me had issues with their meal. The couple setting next to us complained that there was a lot of fat in his steak. After servers, waiters, hostess, and GM came and spoke with each party. I have never heard so many «I am so sorry» at one place. My baked potato was cold and the steak was tasteless. I did not complain due to all the other complaints. I spent $ 70 not worth it at all.

They offer great lunch specials and the food is really good. Large portions and the service was very good! I had the roasted turkey and dressing– delicious! Large portion and it was only $ 7!!! The crispy green beans and banana peppers are quite yummy –they are fried in a panko style batter.

I’ve seen the Chop House since we moved here but never stopped in because I thought it was a steak house and I’m not a steak fan. However, we wanted to try something new and gave it a shot.
We were seated right away, the décor and setup is family friendly and the next step up from fast food or casual fast like Panera (although I think the food at Panera is much better).
The menu was pretty diverse and went beyond steaks. I went with a steak burger that was pretty decent but was a lot like hamburger. The only downside to the burger was that I asked for medium well but it was medium. I didn’t say anything to the waiter so I won’t hold that too much against them. Wife ordered grilled shrimp and pasta and it didn’t look too inspiring.
Service was good, kid had a good attitude and took care of us.
Price-​wise it was pretty good which was it’s saving grace.
It’s highly unlikely that I’ll visit again. I’ll run my luck at someplace new.

We called ahead for seating for six and were promptly seated in a comfortable and rich setting. The server was friendly although drink refills became an issue throughout dinner. She did much better at bringing the bread although she forgot to bring the regular butter after two reminders by one of our party (as opposed to the honey butter that is the default). The bread was soft and warm and I found the honey butter an excellent complement.
My Father-​in-​Law ordered the onion rings which arrived hot and in a pleasing stack of large rings. Unfortunately the onion inside was undercooked and rather unpleasant. When the entrees began to arrive the server told my mother-​in-​law that the soup she’d ordered was no longer available. This should have done much earlier when the appetizer came out. The server also failed to list all the options as we saw a tomato basil delivered to a neighboring table and my mother-​in-​law would have selected that alternative had it been offered. She instead was stuck with a black bean soup that was rather spicy for her pallet. My wife also got the same soup and it was rather tasteless and the heat offered no flavor. My father-​in-​law also had a Caesar salad that looked wonderful and he said it was very good. My wife really liked her Balsamic Blue Cheese Chopped Salad as did her mother.
My entrée was The Cuban and it looked wonderful with a generous serving of meat. However, the ciabatta bread was tough, stale, and inedible. The French fries, however, were crisp and fresh. Unfortunately, the many negatives were quite bad and overshadowed the evening, making for an unpleasant experience. So much of the food was visually appealing but tasted bad or lacked quality and the service was lacking. I have also seen the menu changes drop some of my favorites, so there’s little reason to return to this disappointing venue which we used to love. It definitely fails to deliver value for the premium charged.