Land Rover of Chantilly

We didn’t purchase my wife’s Jaguar XF at their dealership, but that doesn’t seem to matter. The Service Writer, Joe provided excellent service. Not only did they take care of a warranty repair, but serviced the car, took care of a recall, and gave me a loaner car without hesitation. Not only will we go back to Rosenthal Jaguar for future service, but definitely will go there when it’s time for a new car. Fantastic service develops customer loyalty. Only wish other dealerships would realize that simple fact.

I emailed them several times over the last few months asking for price quotes on a new vehicle. Each time I asked for military discount amounts. I never got an email once. I don’t know if their email dept. is broke or they saw that I’m military. I finally called and got put on hold. I was on hold over 5 minutes and gave up. Luckily, I have now read how bad RR’s are on needing repairs.

This is worst dealership I have been to. Sales man, sales manager are all very rude and were not helpful. These employees of this dealership act as if they are someone big when truth is they are just in car sales. We called and checked and they told us the car we want is there. When we got there they said it’s not there anymore. I don’t think they had car to begin with but they say they do have it to bring people into their dealership.

Amazing Service by BJ Alger. Great consultant when it comes to servicing my car. I high recommend him for all your Range Rover needs

Thank-​you for the honest and down-​to-​earth purchase experience Richard! We will be back for another new vehicle soon!

I went to this dealership yesterday to purchase my Range Rover, and I was thoroughly pleased with the entire experience. I was skeptical because I read other negative reviews, but decided to see for myself. The sales man who helped me was KZ, and I think he did a very nice job. When I walked in, I was greeted immediately, and quickly taken to the vehicle of my choice to take a test drive. Although I looked tired, and probably not like a serious buyer, he treated me fairly. He wasnt pushy, just informative, very laid back, but in my opinion, not arrogant. He was helpful with explaining to me all the features, and he was also honest, as Ive done so much research online, I wouldve known if he wasnt. When it came time to negotiate price, I will say, they didnt budge that much… but its understandable, the car is a hot seller! They kept me within 400.00 of my budget, and that was more than reasonable. The finance manager, Tyler, seemed pretty tired, but nonetheless, friendly! He offered me a very expedited process, and I was driving away with my dream car in no time! Also, I briefly met Joe, the general sales Manager, and he was friendly and accomadating, offering me a deal to help me meet my budget. How nice. They cleaned the vehicle quickly, but thoroughly, and again KZ was there to help me before I drove off, showing me allllll the many features. I will go to this land rover only for all of my servicing needs and any thing extra. Highly recoomend! (PS– I had originally spoke with Craig, online about the car, but my budget wasnt really high enough for the vehicle in mind. I rethought things, and upped the budget and totally forgot to ask for him… however, when I got home last night, I had an email from him saying he was glad I made the purchase, and that I got what I wanted. How he knew and/​or connected the dots. i dont know, but I thought It was a nice gesture :-)

Talk about customer service. Nothing but great things to say about these guys!
Thank you for being professional — Thank you for all the extra’s (phone call giving directions, water upon arrival, delivery) Thank you Thank you Thank you.
Thanks for being informative, knowing your cars and knowing your business.
This is why people pay the big bucks. Building relationships — not just hacking a sale.
Straight Professionals.
Sales staff. Financing. Every one was Top Notch.
Oh and the cars — speak for themselves. I look forward to driving my vehicle, but I love the people who sold it to me.
#1002

My husband and I have been looking to trade in our vehicle for about 4 months and continued to put it off because our previous car buying experiences with dealers had been miserable.
I wish we had started our search sooner based on our experience here.
First and foremost the level of professionalism at this dealership was top notch.
I would highly recommend asking specifically for Sean. He was helpful, professional and thus far very responsive to some of things we noticed on the car after purchase.
He is extremely patient in walking us through your purchase and did not pressure us into a sale until we were comfortable.
Also the finance manager was equally as friendly and helpful.
Our previous purchase was a BMW from BMW of Sterling and I expected top notch service that we never got. I wish we had gone to Land Rover much much sooner!
Skip BMW and go get yourself a Land Rover from this dealer :)

They’ve dealt with my issues with them… and I appreciate the open communication recently. I’d recommend them– easy to deal with in terms of pricing, etc. and did what they said.

I picked up a 2008 Range Rover Sport S/​C in September and I have to say that my car shopping experience couldn’t have gone better. Ed took care of everything and made sure that I had a pleasant experience.
Their pricing was very competitive and so far, the service has been great.
They even went above and beyond by taking care of my previous car since I had left it at the dealership since my lease was due in September and the Infiniti dealership was across the street from them. I had several items to fix (scratched rims, several dents, and some paint scratches) before I returned my lease and they had their local dent and paint guys to fix it for a ridiculously cheap price. I saved over half a grand in repairs and I felt that they didn’t need to do this for me.
If your in the market for a Land Rover/​Range Rover, I recommend going to this dealership. Ask for Ed and I am sure he will take care of you as he did for me.