Clay Cafe

Returned here for our family summer outing and had a great time. Excellent selection, not too crowded and good customer service. The three of us painted for about $ 65.

My little sister and I stopped into Clay Café Studios on a weekday evening and we actually had a pretty good experience. We were immediately greeted upon entering and a kind, young female employee showed us what to do. We picked out 1 piece each to paint and grabbed the paints we needed.
The studio was clean, and the employees (all young adults) were helpful but, quiet. Don’t expect bubbly personalities from the employees. They pretty much left us alone to create our masterpieces. The young lady who checked us out was pretty friendly and told us to come back on Tuesdays when the Studio fees are ½ off ($ 3 a person).
My little sister and I had a pretty good time here and we would definitely be back in the near future.

DO NOT GO TO THIS PLACE. This is the letter I wrote to them after we visited this location.
To Management — Clay café,
I wanted to write a letter documenting my experience at your business.
I went to your establishment in the Chantilly location late Saturday evening with my wife and 2 boys (5 and 3). The establishment was empty when we walked in and there were 2 employees behind the counter. At no such time did the employees even look at us or tried to offer any help. This was our first visit and we had no idea where to start. We had to ask your staff questions in which your staff seemed very short in their answer and disinterested in offering any type of guidance. At one point my wife wanted to leave even before we picked out the ceramic because the lack of customer service. I convinced her to stay since our sons were excited to paint. The entire time during our visit (which only lasted 30 minutes) the two employees were busy either talking to themselves, on their phone, or painting their own creations. There was one specific instance that bothered my wife and me. While my 5 year old son was painting his penguin one of the employees watched on and seemed he was almost laughing (condescending) at his art. He specifically said to the other employee «never seen that before» to the other one. If I was not with my family I would have spoken to both employees regarding the visit.
I am very disappointed on how we were treated and the lack of professionalism at your business. I will never again visit your establishment.