Shapes Brow Bar

Jessica has been threading my eyebrows for over one year. Jessica is gentle and kind when performing her job. Jessica has an outstanding personality and always make you feel comfortable. I gave Jessica five stars and wish her much success.

This is the only place I go to get my eyebrows done! I always make sure Rachel is there, she has transformed my eyebrows! I absolutely love her

Rachel Is the best at the chandler fashion square shapes brow bar! I always make sure she is there before I go. I only let her do my eyebrows! Love her

Horrible customer service. I always paid $ 11 here but today they charged $ 5 extra as my eyebrows are thicker duh !! Never saw this discrepancy even in a hair salon place.

I wouldn’t let anyone else touch my eyebrows! I get my eyebrows done by BK, she’s been doing them for a year now and there’s not a day that goes by that I don’t get compliments! ! The BEST, you will not be disappointed, and I’m not one to hand out compliments.

Been going here for over a year and will never go back to waxing! They have great deals. I highly recommend this place. I wouldn’t trust anyone else with doing my brows. I will never go anywhere else!!!

Kaur is great! She always has my brows looking perfect! and if you know me I take keeping my eyebrows up VERY serious… all the ladies are nice and professional. very satisfied customer.

I’ve always had a hard time finding someone who could do my eyebrows the way I wanted whether it be waxing or threading. My friend recommended I come to this kiosk, and now I will NEVER go anywhere else. I highly recommend Jess, she is awesome. My eyebrows are thick, full, and have a great shape thanks to her.

I will NEVER go back to Shapes at Chandler Fashion. Stood in line for 8 minutes and the «lady» decided to tell me she was closed and not just that, she then turned her back to me. They were already my last choice because I have never seen them wipe down the headrest without me having to ask. The hours posted on Unilocal are obviously wrong since they close at 8, one hour prior to the mall closing. Never again! I cannot stand rude people who act as if I am doing them a favor! I will be going back to where I prefer to go on Boston in Chandler.

I had an absolutely terrible experience at the chandler mall location. The level of unprofessionalism is appalling. When I walked up to their kiosk, there was one woman in front of me. Instead of helping this woman, they let her sit there while they held a staff meeting. I walk up to them to ask a question after 10 awkward minutes. Instead of acknowledging me, I get looked at up and down and the employee actually turned her back on me to continue her meeting. I immediately left. I wish there was a way I could give them zero stars, for they’re not deserving of the default one star.

Walking around during the New Year. I noticed my friend’s impeccable eyebrows. She said she got them threaded at a shop in Texas. That’s when i decided for my New Years resolution I NEEDED better brows.
When approaching the Shapes brows bar there were already girls laying down on chairs in the middle of the malls to get their faces plucked by the eyebrows artists. However, there are two sets of chairs to wait on so it was hard to tell who was in line. When I asked «where is the line??? «noone responded… After 15 min of waiting in an odd area we took our business elsewhere.
The ladies working here need some serious work in customer service:
#1 we werent greeted by anyone.
#2 we weren’t reaasured about the wait
#3 huge confusion on who was in line (3 ladies cut in front of us)
#4 brow dreams ruined.

(Fiesta Mall Location)
My daughter has never had her brows done. Waxing is painful so I thought this would be a less painful option. Sorry baby girl! She still had tears in her eyes.
Having said that she is happy with her results. The girl doing the threading was very nice and filled them in with powder.
Its only $ 11. I handed her a $ 20 and she asked if I had another $ 1 BC it’s morning she doesn’t have a lot of change. So BC she didn’t give me dollar bills back I wound up tipping with a $ 5. Next time I’ll bring $ 1’s.
They offer package deals.
Monthly Brow membership $ 13
Monthly Brows+Lip Shaping $ 15.99
3 month unlimited brow service $ 45
3 month Unlimited brow+lip $ 75

I’ve been coming to this location for about a year now and I’ve always been very happy with how they do my brows here. Making the appointment is always a breeze. I usually go to Baljinder, shes my Favorite and shes amazing. She gives perfect clean shape to my Brows and shes very pleasant to talk to. I would highly recommend getting the brows done by Baljinder :)

I just got my eyebrows threaded for the first time, and I absolutely loved the results! The lady who did mine did it within 5 minutes and did exactly what I asked for! I recommend this place and I plan on going back here again in the future!

I LOVE getting my brows done here and be sure and ask for Jess! She is awesome. Quick and good at what they do. I will keep coming back and recommend it to everyone!

I love this place and Richa is my favorite. She knows exactly how I like my brows done and I’m OCD about my brows. I’m not from here but I can say I only trust her with threading my brows in AZ!

Rachel is very important to me she doesn’t nice job at her work he’s a great worker thank you ok

I don’t know why people have so much attitude when they are in service industry. My wife went and ask for eye brow waiting time and rate and the lady which is over counter talk in such a bad way… I couldn’t expect … … I was seriously upset but couldn’t say single word because I know he to talk and respect women… I know and believe u guys do good job but if u talk sweetly may be first time customer will be your loyal customer… Very sad … Best of luck guys but for sure and my friends won’t go to such rude place… I hope u guys are making lots of money that’s why u don’t care about ur customers …:)

I’m glad I found this place — they aren’t the most organized, but once you get in the chair, it only takes about 10minutes to thread your eyebrows, and they did a great job.
I signed in on their clipboard, but a woman who signed up after me ended up going before me because they weren’t going down the list. Once an associate was done with someone, they just kinda looked around and ushered over the closest person standing next to them. So I made sure to stand very closely to one of the ladies so I would be next after she was done with her client.
I was expecting to get my eyebrows waxed — I’d never heard of eyebrow threading — but I like this new method better! They run a thread over your skin, snipping all your eyebrow hair as it brushes along. Doesn’t sound like it would work well, but the results were great. My eyebrows were nicely shaped and it didn’t hurt as much as waxing does.

Just moved here from California and I Am very particular about my eyebrows. I came to the bar and both technicians were on their personal phone. Me and another customer bob walked up to the booth at the same time. One put their phone away, the other told me where to sit and continued her call for another few minutes.
I was very worried because she didn’t ask what kind of style I wanted or anything just started threading. I’ve been getting my eyebrows threaded for 14 years and this was the most painful thread I had.
Wondering why I gave 3 stars with my review being negative so far. My brows look GREAT! (Thank goodness she knew what she was doing and followed the original shape) Sometimes pain is beauty. Could’ve gotten more stars for a better experience because they do great work.