AZ Automasters

Following a couple of initial minor hiccups my service at AZ Automasters was definitely 5 Star. Very quick turn around and they charged me the initial low quote that I received. Way to do the right thing! Thanks AZ Automasters!!!

We got a 2014 salvage title corolla off Craigslist and celebrated our great deal for about 2 months. Several misdiagnosis and 600 $ later we discovered that it had a blown head gasket and the block was warped. My husband is a teacher, I am retired and you don’t buy a car with a salvage title because you are wealthy. We looked all over town, read many reviews and ultimately brought the car to AZ Automasters on Thursday. Chris, the manager was my automotive super-​hero. He gave me a fair price, a new engine with 9,000 miles on it and called on Saturday to say it was ready. We have been driving it around town and it feels just great. The car was delived so fast and on budget. These people care about their work and reputation. Don’t look any further, this is the place to take your car for honest, fair priced, top quality service. Chris was top notch and I have found my new garage.

Chris helped me out today to have my oil changed, also my AC/​Heater Air Filter and some worn parts on my car. He was very helpful, friendly, and trustworthy. They have done a lot of work on my car in the past and compared to previous experiences where I felt I was manipulated, lied to, and overcharged I had a hard time feeling like I could trust a repair shop to do the right thing. However, in the past 2 years I have only gone to Az Automasters and they have done an excellent job and saved me more money than I thought possible. When I only had to pay $ 29.00 for an oil change (Note: my car is pretty old and has 190,000 miles on it) and the filter change, I was shocked and even asked Chris to repeat the amount, I told him how shocked I was because AutoZone charged me over $ 100 without the filter and tried to sell me things every time. I will honestly only trust this Garage moving forward to work on my car, my husband’s car, and anyone else I know!

These guys are REALLY GREAT. My girlfriend brought her old truck into them for a power-​steering issue. The dx’d and fixed the issue without taking advantage of her limited knowledge. Very trustworthy.

Found them on Angie’s list as an A plus shop. I was nervous because auto repair shops I’ve dealt with in the past didn’t sit too well with me. Love them! They go above and beyond to get your trust and that for me was really important. All other positive comments from others on here are pretty much how I feel.

Not the cheapest, but definitely the most thorough. Where others would have thrown their hands up in horror at the condition of my poor neglected and abused (not by me!) Crown Vic, Chris and his techs pushed through and got her back into good running condition. Once my poor abused (yes, by me) credit card cools off, we’ll be coming back to finish restoring her.

Not pleased finding one of your business cards stuffed in my hood when I opened it to change my oil. Great way to have me NEVER patronize your shop!

I have been bringing my vehicles here for about 10 years. Mike and his staff have always been honest and fair with all my repairs. I would highly recommend to anyone needing an honest and highly skilled auto repair facility.

Yesterday evening in the middle of a U-​Turn my car completely shut off. I tried everything to get it back up and running but nothing. The next day I had it towed early afternoon to Arizona AutoMasters. I arrived and I was immediately greeted and welcomed inside for refreshments. They have great service and just by watching the way they work I felt very assured that they would do a good job. Furthermore, they heard me out and got me set up right away for diagnosis. Turns out my fuel pump had issues and the car needed some work. I was worried I wouldn’t have the car for work in the morning. He informs me that they will have it fixed my closing time and the homey waiting area made the wait not bad at all. Surely my car was up and ready to go before nightfall and this is the best experience I have had with any shop. I will definitely return aswell as recommend to everyone looking for great service and quality work.

Honest and operate with integrity. I’ve brought two of my vehicles there and I fully trust the recommendations from their technicians. I will be using them as my auto shop going forward and I recommend others to do so as well.

Efficient and effective, they actually had time to do an oil change quickly on the Friday before Labor Day, while everyone else was trying to schedule me for the next Wednesday (as if that made sense for anyone but them). The waiting area is cool, with TV and a couch and wifi and decent coffee. I’ll likely take my car here quite often after this experience, hopefully just for oil changes (which are decently priced when you check the website for specials, and when you check in on Unilocal).

You’re in good hands at this shop. Jessie, Dean, Jim, the techs. all incredibly decent, honest human beings.
I’ve been bringing my vehicles here for ten years now and I can honestly say this business is one of the best finds in Chandler /​Phoenix.
Free WiFi while you wait.
Solid repairs and honest prices.
Customer service with a smile.

We took my wife’s car here on a whim because it needed an oil change and we had a coupon for a free oil change for new Arizona residents. Because we didn’t want to be freeloaders, we had them rotate the tires and check the filters too.
When our bill came, it was zero dollars. We asked the attendant if they checked the filer and rotated the tires. His reply, «Yep. And free is free.»
Can’t beat that.

These guys are the best. I have two 1999 vehicles in bad need of maintenance. They did a great job on both. After the service I developed a hard to find electrical problem that caused the engine to «Miss» when idling. Because they felt they should have caught the problem with the previous service they fixed it for the cost of the parts only. I asked why and they said they felt bad that I had to come back the following day to get this fixed. Jessie is great to work with on the phone and really went out of her way to explain what was going on during the time the car was in their shop. Dean & Jim were very professional. I highly recommend these guys

Outstanding service! It took me a while to find a local shop in Chandler I could trust. Bottom line, they fixed a problem that 2 other mechanics could not. They were very patient and answered my many questions. They pay attention to every detail. I am a very satisfied customer for life.

I was a little slow in writing a review on this place. If I had done it a while back it would have likely been five stars. I only give it four now because the store manager changed and has lowered the bar a little. Still, as far as auto repair shops go this place has been well above average.
UPDATE:
The change in personnel has changed this place considerably, and the changes have not been good. I have moved on to another repair shop and can no longer recommend this business. I still give it two stars because the owner seems to have good intentions and the desire to make things right, but the people running the shop clearly cannot match his expectations.

I was referred by a few of my neighbors on
. When I called, I was greeted warmly. I was surprised and pleased that Mary was able to get me in the same day for an oil change and diagnosis. When I arrived I was greeted by name. I waited in the customer lounge and was impressed with the comfortable seating, free wifi and internet café set up. The oil change was quick and the explanation of parts/​repairs included timeframes and an estimate of pricing. Status updates were completed in a timely, friendly manner and when all was said and done, came in less than the original estimate! Pretty amazing!

I went to AZ automaster cause my car had some problem a couple of miles away. I described the problem to a mechanic there and he suggested me towel my car there even it was only 1.3 miles away. Fortunately I did not take the risk. They figured out that the break was broken, and tiny damage was caused since I did not drive it any more!
The service at AZAM is sooo great! The staff are very friendly. Moreover, they are so sweet to have television, wifi, and even computers more than coffee! The most important thing is that they are really helpful!
Honestly, this is the first time I come to a mechanics. But even comparing with the experience of my friends, they really offer awesome service. And the best thing is that you feel you can trust them! Thus I strongly recommend them

Initially I went to AZ automasters out of convenience since they’re walking distance from my house. I’ve been there several times over the last couple of years and have always been happy with them. They do a good job of clearly explaining what the problem is, what the options are, costs/​timelines, etc. I haven’t needed a ton of work on my car but I’ve had them do a bunch of oil changes, front brakes, and some A/​C work, all of which was done quickly and at a reasonable price.
Also I know a lot of times places with oil change coupons (esp some of the chains) get you in and try to upsell you on nonsense like fuel injector flushes or turn signal fluid or whatever. These guys are much better about that sort of thing, and they’ll really only make it a point when you need it.

I don’t understand how this place has such good reviews. maybe people just don’t realize they are being swindled? Took my car in to see why the check engine light was on and for them to check why the car had been shaking. I had no intention to leave my car there over night but that’s what happened, I call an hour before closing and the guy essentially tells me my car is in the back of the shop «and too far to get before closing time «& that I would need to get it in the morning… unacceptable! So I was car-​less because it inconvenienced the guy to go get my car. Wow. & ontop of it he quoted me an insane price to fix the shaking, he told me 3 engine mounts needed replacing for over 1k, took it to a mechanic buddy of mine & he said only ONE engine mount needed replacing for a little over $ 100. So this place tried to get me for more then what was actually needed!
Pros: location is convenient & in a quiet street.
Cons: your typical $ swindling mechanic
I advice you to get a second opinion before dropping major $ here.