Tree Masters Tree Service

Started out as a competent tree service. Attempted to save a live oak but was unsuccessful, which is the way things go. Performed well on trimming our many trees except for leaving several piles of cut limbs and branches behind a wall where our pool equipment was located, which could have been an honest mistake. Received bid to extract dead tree which he accomplished and then plant several crêpe myrtles as replacements. First promised to be at our location at 1 pm, then in the afternoon, then later in the week, then no response. Completely unprofessional, deceptive and untrustworthy. Will never use him again and if you are reading this you should not either, unless you only want one thing done, but don’t expect follow-​up good work. Further, based on other reviews, this seems to be his standard operating procedure.

Gary Zimmerman was one hour late for his bid. Needless to say he conned me into a job by saying how cheap he would be.
Clearly knowing he was lying.
Because of the rain he starts late which was understood.
Job starts and he brings his BOSS wife with him who starts saying how much more work is needed and they may need more money. And ME the idiot falls prey for the best one ever. The second day the BOSS asks «CAN YOU PLEASE PAY FOR THE JOB TODAY AS WE CANT MAKE PAYROLL»
I direct deposit into her account and they NEVER SHOW UP AGAIN.
THEY KEPT PROMISING TO COMPLETE THE WORK THEY DON’T.
More rain and the job sits. More than 20 calls, emails and texts the finally respond.
Rain stops job half-​done they start telling me we will get you in to our schedule… They start asking for more money with the job PAID IN FULL.
Finally the Flat refuse knowing that they screwed us.
I WOULD NEVER RECOMMEND THIS COMPANY TO MY WORST ENEMY.
Do not fall prey to low level scammers.

Gary seemed very nice on visit for quote. Set up appt for following Saturday 8am in which he said we were first stop before a big job somewhere kinda far. by 9:30 I called and he was at that further away job first and said he was still coming, hopefully in another 1 to 2 hrs. Well hours later tried calling again and he never called back. So we cancelled around 3 after wasting a WHOLE day waiting because we had plans later in the day. NO communication at all. I had to call to verify he was still coming for original 8am appt, Then call again because he was late, then called again because he never showed. He never followed up to apologize or anything. I even sent him an email voicing how upset we were and if he was going to rectify this in some way and gave him the benefit of the doubt to explain. No call​.No email response… being self employed I know this is horrible customer service for his business. All he had to do was be honest up front and reschedule if he didn’t have the time. But he never followed up at all! Very frustrating

I had a dead tree, some large dead evergreen bushes, and some live but unwanted bushes in my back yard. They came in and took care of them all for what I considered a reasonable price. They were on time and professional. They did a good job and I would recommend them.
They place the tree branches on the curb for the city to pick up, making sure it is on or close to bulk trash day. He said they would come back after the city was done and clean up what the city left. They did not come back and I didn’t follow up so I don’t fault them. I would just recommend following up after the city leaves.

Can’t say enough about this business. Very professional, thorough in the job, and reasonable in price. I wouldn’t trust anyone else with the care of my trees. The owner, Gary, is very knowledgeable about tree care and tree aesthetics.
A lot of contractors have a problem with leaving things as clean as they were before. But not Tree Masters. Despite a lot of trimming, my backyard was as neat if not neater than it was previous to the job.
I highly highly recommend Gary’s business. Reasonably priced, knowledgeable, and very thorough.