Regal Nails by Giau Tran

This is the worst nail salon I’ve ever been to. The management is so rude. I went in to get my nails done with my mother and we were there at 11:45 a.m. The management told my mother and I that we would have to get up when the 12 o’clock appointment arrived. This is unacceptable I was left in the chair with my feet soaking for 20 minutes and no one said a word to me. We saw 4 to 5 people get up get their nails done and leave. I will never be back. I didn’t get out if the nail chair until 1pm.

Had to wait a for a little bit because the place is so small and they have a lot of customers. However, the people were kind. I got a mani pedi for $ 30 and the pedicure was amazing. They give you a nice treatment. I have horrible nails, and they did good with the manicure. I’m happy with the results, and I would go here again!

I have been to this location several times due to the convenience of it being right in Wal Mart and the prices are very reasonable. Though the girls are great and do a great job, the management and flow of the store is ridiculous. The last two times I’ve been there, I’ve been very vocal that I was on a time limit and needed my toes and nails done at the same time… no problem says management. Then, once all my polish is off and toes are ready to be done… everything changes. Today, once my gel was soaking to get off and my polish was off my toes they pulled the girl from my pedicure to work on a walk in that wanted the specific girl I had. Instead of telling her she would have to wait, they pulled her and let ME wait… ME who was already there with the specific instructions that I’m in a rush and need them done at the same time. So now twice I’ve left without what I really wanted because time was mismanaged by THEM and now twice I’ve left with wet nail polish, instead of the gel due to their mismanaged time. I gave them several opportunities to make this right but I’ve reached my threshold and will NEVER go back. I’m a great customer who gets their nails and toes done at least twice per month so I know it’s their loss. I suggest paying $ 5 more going somewhere else that respects you and your time AND you get what you want when paying $ 50+…