Discount Tire Store – Carrollton, TX

Took my car in the other day to get a flat fixed. Customer service was great! An employee met me before I could even walk inside, made recommendations and had me out of there in 30 minutes.

I called this location to get pricing on mounting and balancing some tires. I was quoted $ 64 out the door. However when I got there they said that who ever quoted me forgot to add the balance fee. I clearly asked him on the phone twice and he confirmed that $ 64 included the balancing. The manager Jesus Camarillo said sorry about that but insisted I had to pay for the balancing. So the price almost doubled. I would have gone to the other place closer to my house for a much cheaper quote. As a long term customer, Jesus should have honored what I was quoted. I will not be back to this location ever again. Me. Camarillo should not be in a management roll as he does not understand customer service, he only cares about profit.

I worked with Luis G. to get my tires and wheel locks ordered. Luis is very professional. He kept me informed and let me know when my tires and locks would be coming in, as well as scheduled an appointment for to come in so that I wouldn’t have to wait. Total set up was a little under 45 mins, I could not have been more satisfied. That’s the reason I drove across town to this particular DT store… the service has never disappointed.

and this store did the same thing, ignore you at the free air check station, then look at you like your an idiot when you do call attention to it, and lets me know the problem is in the leadership, they dont want to acknowledge you at the free air check station. pathetic service here lately with these guys. the upbeat help the customer attitude is gone with the wind d the same thing, lets me know the problem is systematic here — leadership is defunct —–

They tell you thirty minutes when you take it in but make you wait an hour and a half before they work on it. Two hours later you get your car back. They keep telling you your next. Same story they tell everyone else. They wasted about six hours of time combined just with the people I was waiting with.
Will only use this place in the future when I can just drop the car off and avoid the waits.
Tires are good and cheap as they come.

Even though I arrived minutes after closing time with a flat tire the senior assistant manager at Discount Tires Carrollton unlocked the door, gladly accepted me and got to work quickly on fixing my flat. I always get new tires from here but they didn’t know that when they decided to stay late to get my car back on the road. Thanks Guys!

I bought tires at another Discount Tires two years ago for my old Honda, and I got a screw in my tires three times within a year, and they fixed it every time FREE.
I drive a Subaru now, and it has the tires I bought with it, and I took it to Discount Tire because I got another screw in my tire, and they fixed it. And it was again FREE. I double checked to make sure there was no mistake, so the least I can do is write them up on Unilocal.The really do fix tires no questions asked!
(Also they gave me a good estimate of how long it would take.)

Anthony S is very kind and professional.
He was attentive and thorough with my truck.
I recommend this location to anyone.

No wait times, quick and professional. Always a good deal. Called them over the phone, and they remembered me when I walked in. Easy to deal with.

Discount tires — Carrollton, TX is RELIABLE and have the BEST CUSTOMER SERVICE. All employees have always strive to handle problems/​concerns quickly and accurately.
Today, Dillon helped me with a tire warning sign.
At first, I went to a near Kwik-​e lube place, just to check my tire pressure. They even asked me $ 1 to check and put air in it (ridiculous!). Still didn’t go away after 10 miles, so went straight to Discount Tires — Carrollton, TX. They check the tire pressure and put more air (for free) and the warning light went away.
I learned my lesson to go straight to Discount Tires-​Carrollton, TX for any tire related issue!

Fast direct to the point good price in and out fast friendly place to take care of your vehicle needs thank you to all.

I’m here now getting all four tires to be replaced so I can pass inspection. The staff is friendly, it has a large open spaced waiting area. You can still hear loud kids laughing or crying over all the talking, so that’s annoying. They said my car would be ready in an hour. It’s now been almost an hour and a half and I bet I’ll be waiting even longer. At least there is a Braums next door, ice cream made it all worth it

This place is AMAZING! Anthony is great! Thank you all sooo much! They are understanding not pushy and super helpful!

Anthony the manager and Dillion both went above and beyond the call of duty at this discount tire location. Super fast and courtesy service. If you need tires this is the place to go to.

Always delighted with these guys. Dealt with Anthony today, who is the manager. Had a screw in a new tire. He was happy to ensure the crew hustled to fix it.
This is the best location I’ve been too. Very happy with them. Do call ahead and see how busy they are /​or get a reservation.

I have been to multiple Discount Tire stores throughout the states in the last 12 years or so and I can honestly say this is one of the BEST store I have ever visited. The level of attention to detail, excellent customer service and incredible team work this place has are well noticeable the moment you walk in. You can clearly see the store manager runs a very tight ship, everyone has great positive attitude and a great work environment.

Good place to buy pickup tires at competitive prices. Fast service, too — in and out in under half an hour on a Saturday afternoon.

Came in for a FREE tire repair.
Super quick, super friendly.
Removed nail, fixed all tires pressure, good to go, no charge!
My endorsement.

The guys at this location are super!
I got a low tire warning – which I was expecting due to a weird noise coming from my left rear tire that I couldn’t pinpoint – sure enough, right on cue came the «bong bong – low air pressure» notification. By total luck, this Discount Tire was BANG! right there when that happened so I pulled in.
The place is kept very clean and they were busy when I entered. Looked like I would end up waiting for way longer than I had available. While standing at the desk area, I was right away acknowledged by two different employees by them saying they’d be right with me. Definitely appreciate that as opposed to being ignored while you wonder «do they even see me here?» Good touch.
I mentioned to one guy that I didn’t have much time and he admitted it would probably be an hour or so before they could get to me.
Here’s the good part: I decided that was too much and turned to leave. Got out to my car and right away spotted a huge screw driven right into the middle of my tread. I got down on a knee to inspect it and figured I’d hit another location on the way home. Got in the car, started the motor, then saw a different dude running out to me. I rolled down the window and he asked if there was anything he could help me with. I told him I didn’t have the time to wait and he said he’d take care of it, that the hour wait was probably a bit of an over estimate to make sure they didn’t mislead me on wait time.
He seemed confident so I agreed and he wasn’t kidding. I probably waited maybe 20 minutes and indeed they got me in and out of there and, as always, did a great job.
Service and excellent – genuine and not fake.
All employees were uniformed and clean and moved with a sense of urgency, like what we see in depictions of service stations in the 1950s – haha!
Anyway, great job, Discount Tire of Carrollton. You deserve all 5 stars from this visit!

I love discount tire, I had a flat tire and rolling car in. It was a Saturday morning, and the wait was approx 45 minutes. The staff was friendly, and they don’t try to push sales on you. I left with a fixed tire!