HypnoTherapy Of San Diego

BEWARE of Hypnotherapy of San Diego, the business owner is a TOTAL flake.
After several weeks of phone tag with the owner I finally got an appointment set, the day of my appointment I left my house an hour before the appointment to make sure I made it on time as I was driving from Chula Vista to Carlsbad.
15 minutes before the appointment time the business owner called me to cancel my appointment saying she was unable to access her elevators therefore could not enter her office. I told her I was down the street and was willing to wait for her to get access, she said ‘ok.’ I stopped for some coffee and 20 min later she called panicking saying that ‘this’ (our appointment) was not going to work out as she couldn’t do anything to get in her office and that she was terribly sorry. I was sympathetic and accepted her apology, she promised to be in her office ‘next time’ and also promised me a free session (I never received either.) During our conversation we tried setting our ‘next appointment’ but I could not remember my schedule and she was a bit frantic over hers, I told her not to worry that she could call me back or email me with the information for our next appointment, we hung up and I NEVER heard from her again!

MY impression echoes that of Melinda in that I originally found Lauren Grote to be disorganized and not very professional in answering phone calls and e-​mails.
It took her 2 months to send me a receipt for some additional sessions I purchased which, unfortunately, have since become a point of contention.
Foolishly, on the the first visit, I paid for 3 other sessions even though I felt the first session did not do much for me. Therefore, after thinking about it, I requested my $ 200 to be refunded because I began to doubt the efficacy of Lauren’s therapy, especially via telephone sessions which I told her would not be ideal for my situation.
Initially Lauren agreed to the refund. Since it was not forthcoming after a good amount of time, I continued sending e-​mails. Finally, Lauren decided to tell me that she could not refund the money because her cancellation POLICY was a maximum of 48 hrs after purchase and, I believe, I waited for five days. Obviously, she had not previously advised me of this so-​called policy; it seemed she was making up the rules as she went along which I found unacceptable and less than honest.
Lauren repeated the offer to have some telephone sessions because of my travels but at that point any therapist/​patient potential relationship had been compromised. She was inconsistent and I frankly lost trust in her skills and her professional approach to clients.
Bottom line is: my request for refund began in April and to date, she has completely ignored my e-​mails and has not refunded my money. However, I have no intention of losing this $ 200.
I indicated ONE star because there was no options for NO stars.

My visit to Lauren was over a year ago and was very successful. I still use the recording of it when I start to backslide on the habit we worked on together. But most of the time I don’t need «maintenance» as it is 90% solved with little conscious effort. Two friends have since gone to see her on my recommendation. One quit smoking and another made great progress with self esteem.
From other reviews I get the impression the office work/​scheduling has become a problem. That is a shame but will not stop me from sending the next friend who needs compassionate, effective, intelligent and concrete help with a specific problem.

I scheduled my first appointment last Friday. My appointment was at 4pm. The person I scheduled with knew I was driving over 45 miles for the appointment. I checked in at 3:50. I was told by a person at the counter they would come get me when ready. At 4:15 I asked if they knew I was there and also asked if they usually ran late. They person said yes they do run late. At 4:25 when no one had said anything to me I asked if they had any idea how much longer I would be waiting. She said she didn’t have any idea. At 4:30 I walked out and drove another 45 minutes home. I was sure they would call me to apologize. Well it’s late afternoon on Monday and I’ve heard from no one. I would have rescheduled if someone had called me to at least explain why they were running over 30 minutes late and didn’t call me in advance to let me know. This company doesn’t value anyone’s time. The complete rudeness of not telling me they knew I was waiting and would be with me soon has sent my business elsewhere. I have found a great place much closer with wonderful Unilocal reviews.

Hypnotherapy of San Diego LLC — Lauren Grote