Golden Spoon Frozen Yogurt

Meh. No fruit, no water, no smiles, no music. Pay-​by-​the-​cup pricing is not obvious when you walk in and is definitely not economical (I don’t usually spend $ 10 for two of us to get yogurt when we pay by weight elsewhere). This place just has no cheer and little character, we won’t be back.

This place was ok. Would be 5 star if employee had a lively personality and more helpful. No music and no fruit toppings. I was disappointed when there were no fruit

Went to Golden Spoon last night. I had Golden Spoon once before in Orange County so I decided to try this one. I paid $ 5 for a regular size all the toppings you can fit. I sampled a few flavors and they were very melted not very frozen. Quality of yogurt is honestly comparable to yogurt land or menchies.

BE Aware, just bought a $ 7 container filled with different flavors of ice cream, when we tasted at home, it was disgusting, it tasted like a cockroach had been mixed with the ice cream, went back to return and the girl working there would not refund my money, ask for the the manager they said she is never going to be there. I am sending a. sample to the health department, hopefully they will investigate what is in this ice cream.

This used to be my favorite yogurt shop but over the last 6 months or so, I have noticed that it is not as clean as it used to be. There is yogurt dripping down the front of the machines that has not been cleaned forever. The topping dispensers often fall off the wall. When they run out of a flavor, even something like vanilla, it can take a week or more to get it replaced. The employees are often in the back of the restaurant, and not out front greeting people or cleaning. I’m sorry to see that this yogurt shop has gone downhill, I still like the yogurt and I like the self-​service aspect, but when you’re helping yourself to the yogurt and look down at the drippings from the machine, it is somewhat of a turn off.

It’s a small shop. Pretty clean and cumfy. Yogurt is very rich and true to flavor. Lots of low fat and gluten free. The only downside is there is not a lot of topping. But we will be back.

Golden Spoon has had a major fall from grace. This used to be the spot our family would frequent all the time but not anymore. The base price for the size of the cups is outrageous ($ 6 for a «large» with toppings) and the flavors are lackluster (no tart). The levers for all of the individual flavors were very hard to push down and the yogurt was runny on everything we tried (our group had vanilla, strawberry and chocolate). To top of the entire experience, the flavor stations were a mess — chunks of yogurt sitting in the grates and sticky messes everywhere. Mega pass.

I love Golden Spoon they have the best frozen yogurt and I love the soft serve at this one. BUT — THE SERVICE WAS AWFUL! The lady just at the register didn’t even look at me so I handed her my ticket for a free yogurt. «Toppings?» she said. I replied, «yes.» She replied «$ 1.00.» I gave her the money and she waited for the reciept to print. Shw gave me my change and then gave me the cup. Didn’t give me the reciept and so I just went over to get my yogurt. While I was doing so I felt watched by her. I quickly left the store and went on mt way.

Love Golden Spoon! They have really good flavors and they are really nice so you can try most of them. You pay by the size of the cup you get rather than by the weight, which is really nice.
Their toppings are just what you would expect from a yogurt shop.
So refreshing on a hot summer day!

Well, that was a mistake. Frozen yogurt with my fiancé on a random Tuesday night sounded like a nice suggestion of where to stop off at the end of our evening. This was my first and last visit to the Golden Spoon. Two little girls working, should have been my first clue to turn around but my fiancé had been before and said it was good. I got cake batter frozen yogurt, with a little heath on top. As soon as I got past the candy I realized I could have just saved the money and gone and bought a Heath bar because the yogurt was bland as could be. I went up to the little topping cart and the little girl said, «Sorry, no refills, we have to charge you extra». I told her the yogurt in my cup (which I showed her was plain) was bland, and I wanted to put a little pineapple on top because it had no flavor. She said, «We’ll have to charge extra for refills». I suggested to her then that I dump it out and get a different flavor because this did not taste good, I was not happy with it… broken record, child is incapable of independent thought…” We’ll have to charge you extra”. So, no replacement or suggestions for a paying customer unhappy with the product?! Anywhere you go, if someone is not satisfied, the policy is generally to replace the product. At the Golden Spoon, if you don’t like your dessert, too bad. We’ll keep your five dollars though.
Oh, the best part, was when I asked the girls name and I asked the managers name, and the girl laughed at me. Great customer service.

This place turned in to a sucky place to buy yogurt. Talk about stingy!!! You only get three little container of toppings for $ 10.00, really. Thank goodness we have topping at home to add! Who knows maybe the economy is bad, business is slows. Also the flow of the dispensers is very slow. Time is money so if your dispensers are slow you are going to lose money, not a good way to run a business. Okay it sounds harsh but the staff is great, the place is clean.

At the time of this review, this place only has three and a half stars. I’m not sure why that is… every time we come here, the yogurt is great and the variety is plentiful. We go to Menchies on a regular basis and this place is almost identical, aside from the sparse décor. The staff is helpful and polite and I always leave with a smile on my face. Take your family down here and grab yourself a cup of fro-​yo. It’s really good!

This place is terrible and foul yogurt is below par. Topping trays were not filled and every machine was blinking low mix. The staff was very unfriendly and lost. The strawberries were out and we were told we are closing in an hour sorry. Golden spoon use to have a great reputation. With competitions like fro-​yo love and redcup around the corner I see this franchise going down hill quickly. I want to add a topping spoon fell on the floor I put it near the register she wiped it with a towel she just used to clean the counter with foul go to redcup

I love Golden Spoon! I used to get it all the time growing up when we came to California on vacation to see family. I still make a point to try and go now as an adult when I’m in town mostly for nostalgia, but also because I genuinely like their yogurt (especially both the peanut butter and peanut butter cup flavors).
This location was the first one I’ve seen that is a self serve Golden Spoon. Normally I love self serve fro yo, but I’m on the fence about it here. The whole point of nostalgia is to have the experience you remember and at Golden Spoon they always did the yogurt and toppings for you. Yes, I am more than capable of doing it myself and know companies have to keep up with the times. But I can do my own nails too and sometimes you would rather be treated! Am I right?!
All that being said, they are doing self serve in a way I’ve never seen done before. Everyone knows the normal routine of get your cup, fill it up, and weigh it for the price. Not here! You pay BEFOREHAND. They ask you what size cup you want and if you want toppings. That’s it! You pay one price and can literally go nuts after that. That’s a pretty cool concept.
I had a filled punch card from my last visit so I only paid $ 7 for both of our yogurts after they took mine off the bill. It’s a good thing for people who overload their cup, but probably not for those who only get a little yogurt and teeny scoop of toppings because everyone pays the same prices.
Still though, it’s always nice to see someone going against the norm. I loved my peanut butter yogurt with small chocolate chips and Heath, but next time I think I will go to the Golden Spoon I love in Corona Del Mar where I hope they will serve it the old fashioned way!

Get your stamp card here!
Make sure to ask because they don’t always tell you about it.
This is one of my favorite golden spoons because you can serve yourself!
So if you are not great at making the end swirl with the yogurt machine ask for help or a friend:)
They have lots of yogurt choices and lots of toppings!
I wish they had a bathroom for the public because if your hands get sticky their hand sanitizer doesn’t really do the job!
Very clean and friendly staff!

Been doing a lot of dessert places as of late. Usually this is confined to a few choice FroYo joints near my house, but there had been a couple of coupons for Golden Spoon in my wallet for over a year and every once in a while I find it necessary to thin the herd of gift cards down to a level where I can sit comfortably again with my billfold in my back pocket. So, we came to Golden Spoon with a buy one, get one free coupon.
Don’t let the 2-​Star rating fool you, Golden Spoon is quite delicious, with fresh and tasty yogurt and a great selection of toppings. Normally, this place should be 4-​Stars or maybe even 5 with the right service and the perfect blend of goodies. But that cost for everything … it’s one thing to pay much more for high quality dining; I have no problem with that. It’s just that you get pretty much the same level of everything here that you would at places like Yogurtland; and Golden Spoon costs about twice as much.
I still need to give them props for the good things. Their frozen yogurt choices are always yummy. A nice range of fruit flavors to saltier fare, like caramel pecan and such, and down to the decadent dark chocolates. Nothing ever has that strong artificial taste like Swirls has and each bite is clean. Their toppings are kept relatively tidy, though I have caught a few times where things are getting mixed without anyone taking care of the mess. But, they have great choices like crumbled Heath Bars, Fruity Pebbles, and Captain Crunch; I don’t think I’ve ever seen a better array of toppings.
Then, there’s the bad side that drags them down. First, rare is the occasion I ever see more than one employee out front, and typically everyone always seems to be hiding in the back. You generally don’t have to wait long for someone to come out the door to help, but during the long spans of time that no one is at the register, you get the impression that no cleaning is getting done and/​or that the workers just don’t care.
And second, there is that high price tag. Again, Yogurtland is essentially just as good with almost as good topping selection for half the price. Even with our buy one, get one coupon, the bill was still over $ 6 for two small cups. If we had weighed them for cost elsewhere, the tag probably wouldn’t have topped out much higher $ 3.50. And when you have friends and family that enjoy a small spot of froyo at the end of the day, that cost can add up fast even for those who don’t pinch pennies.
This wouldn’t be a problem if Golden Spoon was mindbogglingly better than everyone else, but as it stands now, we gave the rest of our coupons away without complaint or reservation.

NO NO NO! What happened Golden Spoon?!
Golden Spoon has always been my favorite Fro-​Yo no matter what new Fro-​Yo has emerged! I always kept coming back for their Heath Bar fro-​yo even though I don’t like the actual candy! Honestly no matter what flavor you get, they all have a smooth taste and doesn’t taste super tangy like most frozen yogurts do.
However, they completely changed and have turned it inside out, and conformed to the new fad, self-​serve. Not only did the prices go up, but the containers are small and you serve yourself. Anyone who has gone to Golden Spoon before, the fro-​yo people would do it for you which was wonderful because they had the special touch and made them sky high!
Now I’m not such a big fan anymore. Costs more, self-​serve so ultimately you don’t get as much, and the cups are smaller. At least they still do the Stamp Card and after 10 stamps, you get a free fro-​yo.

Always delish! We heart golden spoon and we have no idea why we even think about mechies, that place is horrible. This location is clean, the associates are so nice, there’s always 2 people working which makes me feel good because that means they are safe and plenty of peeps to help service. The toppings are fresh the choices of flavors are always yummy!
Great job!

HOLY CRAP this place has been here forever ;) I remember getting free yogurt coupons in elementary school to this place!
It is now self serve, and you pay by the cup, not ounce!
Their flavors are amazing, and they taste a lot richer than other places I’ve been! Definitely worth visiting!

Self-​serve Golden Spoon!!! My life is complete. And in danger. I might eat my entire body weight in Golden Spoon!
The beginning is a little confusing because you pick your cup size and pay before filling your cup. No more scales of weighing the amount of toppings you pile into your cup of yogurt! :)
Great location, well priced, and lots of flavors. I will be back — and SOON.
PS. Please try the peanut butter chocolate — you will thank me later.