Crate & Barrel

Great deals on high quality designer furniture. Knowledgeable staff and great customer service. Unlike most stores in this shopping center this place does indeed offer discounts on merchandise that you will not find anywhere else. Pro tip use the app Dolly to move furniture you purchase here to your home. Prices drop by 10% every week on all items that sit on the floor.

Every time I’m in the outlet, I would always poke my head in Crate and Barrel and see if I find any good deals. It has been a mix of real and fake good deals. Some were of good quality with great prices like some stoneware that was made in Portugal. They also have these cute little containers for herbs and stuff for less than $ 2 each! Then there were some overpriced items even after the discount, for example, a set of mixing bowls with lids that are made in China was priced at $ 40 while you can get similar items on Amazon for much cheaper.
To get the most out of this store, you kind of have to know how things are priced out there so you won’t fall into the trap of «everything in the outlet is cheaper!» No it isn’t! That’s how they get you!
Service has been good. Staff rarely check on you unless you’re close to the counter, but the staff behind the counter were always courteous. They used to provide Christmas gift tags but they stopped doing that.

As a big fan of Crate & Barrel, I must say this place was a huge let-​down. I’m only glad I didn’t purposely drive all the way down here from Los Angeles. Instead, my husband and I stopped by on our way to San Diego.
The store itself is located inside of Carlsbad’s outlet. Though it can be easily found and there’s ample parkings available, the merchandise, however, did not live up to any Crate & Barrel’s standards. Sure, it’s an outlet store, but the selections and quality were just tragically sad. It was summer when we went, and they’re selling Christmas ornaments. All the furnitures one can find inside were all floor models, sold in an «as is» condition. It’s virtually impossible to find matching furnitures items (such as dining chairs,) so, essentially, it’s like shopping at TJ Max’s furniture section, at a higher price tag.
If the thought of coming here in hopes of snatching a great bargain ever came across your mind, frankly, you’re better off log on to Crate & Barrel’s website and shop under the «sales» section. I would’ve given this place just one star, however, the staff were extremely nice and helpful, I’m giving them two stars.

I went here today to return something without a receipt and they gave me store credit without a hassle. I found the staff to be friendly and helpful but not too much in your face either.
Their prices vary, ranging from $ 3 for a coffee mug to $ 1500+ for a couch. Most of the store is «on sale» — a few things being a bargain while others are excessive. I can see spending $ 600 for a nice couch but $ 900 is a little much for an outlet store.
I will be back to pick up a cute gift or another throw pillow! Super cute colors an patterns here!

Poor quality second hand stuff if you ask me! Crap & Barrow

I love crate outlet! There are so many things that you won’t find in the regular stores and so affordable! There are trinkets that make super cute gifts, discounted rugs, furniture and so much more! I like to go every couple of weeks so I see the new stuff, but if you can pop in on a Monday you may find the best stuff fresh! I’ve come to the self conclusion that Mondays are it!
They’re so friendly and helpful, we just love it at the crate outlet! Bonus– fossil is next door, that’s always a good experience!

I didn’t think there was much to choose from but the prices were really cheap.
This is an outlet store in the Carlsbad outlet mall. The employees were quick to ask if they could help find anything but after walking around I noticed there was mostly a lot of items that just wouldn’t sell in a main store. Like a Crate & Barrel garage sale. But the prices were very low so if you did happen to find something you like on the sparse shelves (glasses, kitchen items, candles, Christmas ornaments…) you’ll definitely get a good deal.

I like this store a lot. It is always well clean and organized. Even the clearance isles are always quite clean and in order. Employees have always been nice and quite helpful to me. Never fails, I always end up buying something when I am here! Lol …

For years this location was a four-​star experience. However, I went in yesterday and the store has been transformed (deformed?) from an attractive version of a C&B retail location into an unkempt warehouse.
Industrial shelves are now used to hold some pretty junky, picked-​over merchandise. If you like Big Lots, you’ll love the new C&B outlet store. If not, stay away!

I’m really more of a Pottery Barn girl, but I do like to duck in here every now and again. As others have noted, over the last several years this store went from a discounted, less nice version of a C&B store (lots of cheap stuff manufactured for the outlet plus a few past season items) to a true outlet (past season stuff and stuff that didn’t otherwise sell). I give props to C&B for evolving back into a true outlet, but with that being said, I think if you do find something you like here you’ll get a better deal. The downside is that you’re probably less likely to find something you do like here.
Back in the day I would get some kitchen gadgets here like garlic presses, clear glass butter dishes, etc. But now most stuff seems very seasons and not so practical. I am sure I will still pop in from time to time hoping to find a hidden treasure, but overall I am sure I’ll be spending less money in here.
Service here is about what you’d expect for a retailer in an outlet mall — average.

Well stocked inventory, pretty good price cuts, and ok stuff here and there.
I have yet to buy anything from this store as I feel like the prices are kinda in a grey zone – not cheap enough for me to really buy them as I might as well go to a non-​outlet store and buy something completely new and in season.
Probably the best thing about this store are the tables they hide in the right side. Sometimes they carry some really good deals, so for those who get lucky, you could probably get a 40−70% price cut off the original retail price if you’re willing to have some scratches and imperfections for a pretty high quality dining table.
Tip: some tables that Crate&Barrel make have floorboard on top which ARE NOT REAL WOOD, that’s why it’s so cheap. That said, floorboards are actually more durable, water resistant, etc. and for the most part it looks like real wood long as you don’t really look at it closely.
It’s an ok place.

To my way of thinking– this is a true outlet store inasmuch as they sell things that have been discontinued at their regular stores. We were looking to buy some wedding registry things we couldn’t get at home because they were discontinued– well we found them here. The sales rep that helped us was very attentive, and went through the registry to see what was available –she easily spent 20 minutes with us in a very cheerful and helpful manner.
Its a small store, nowhere near the size of their regular stores. But it was perfect for what we wanted.

Total let down.
I remember going to the Crate and Barrel Outlet at the Cabizon Outlets way back in the day before they closed. I loved that outlet store — everything was pristine and the quality and variety of products was on point. I was sad when I found out the store had closed a few years ago.
Anyway, I was passing through Carlsbad recently and stopped at the outlets since I hadn’t been in at least 5 years. I remember they had a C&B outlet and decided right away to park near the store and spend most of my time there since I’m a bit of a C&B shopaholic.
Sadly, the store is not laid out or organized in typical C&B fashion — it looks like an uppity goodwill, with most of the products on these industrial looking, tightly placed shelves. The selection was bleh too. I mean if you already go to C&B or shop online, you are unlikely to find anything to die for or anything priced so low it’s worth buying.
Topping it off, the customer service is lacking — all the reps at the cashier stations seem frenzied even though there weren’t many people at the store or even in line.

Crate & Barrel is always the first store that I hit up (and sometimes last too!) before circulating the outdoor Carlsbad Premium Outlets Mall. They are an organized store selling quality items with clean lines that includes some furniture, housewares, kitchenware, bedding and bath, and a lot of home organizational items. It’s always so much fun walking through their store checking out what’s new as well as what deals you can find walking up and down their many aisles of markdowns.
I have purchased many items here from great marked-​down high quality decorative couch pillows and colorful, yet simple placemats as well as many storage and furniture accessories along with gift cards to include with the items as wedding or housewarming gifts. I would be in heaven if they increased their store size because that would mean more fun items and deals to sort through!

I’ve shopped here on numerous occasions over the years but some time in the last year or so, they have really changed the layout of the store. It used to be very similar to the way a regular store was merchandised but now, they have half of their items on industrial shelves. In my opinion, I feel it really cheapens the experience and does not showcase their merchandise well. Perhaps folks are ok with this since it’s an outlet store but not me — after going down a few aisles, I lost my desire to browse and went off to search for what I initially came in for.
I entertain a lot and know they carry the Glassware Goblets 12 pack sets. I bought one years and years ago and we’ve had a few casualties so was hoping to get another set so I can always have 12 on hand. I was happy to see that they still carried them… packaging changed a bit but the glasses were exactly the same. Worked out perfect — I had 17 guests over for our 4^th of July Surf n’ Turf party so I had enough to set the table and plenty extra!

I recently walked through the store and it must be cleaning house and waiting for new things to come in. It seemed to have less than in the past. I will have to pay another visit in a month or two and see what’s up then.
But, I do usually love this store.

Crate & Barrel in general is fairly pricey. So I thought the outlet store would have some cool things at awesome prices.
I must have forgotten just how pricey Crate & Barrel is, because the outlet didn’t seem close to being a great deal.
I can’t remember the last time I have ever (if I have ever) bought anything from Crate & Barrel. The stuff can be interesting, but the stuff looks like it was made sturdy but from everyday standard materials in a not so complicated way to build it. You’re expecting an awesome product for a reasonable price. It just rarely seems to be a reasonable price.

I was a bit disappointed in this outlet store. Not much selection or inventory. Still, its an outlet, and you get what you can find. In this visit, I walked away with nothing.

Love their stuff… it’s first quality, even though it’s an Outlet. We especially love to buy the Nellie’s Laundry Soda [powdered soap] ever since Bed Bath & Beyond discontinued it…
…and I didn’t want to let the cat outta the bag, BUT…{listen up, bakers} they carry a triple pour measuring cup by Anchor Hocking, in a 1 Cup size… amaaaaaaazing! It’s my favorite measuring cup, I bought 2!

This location makes me feel cheap about Crate and Barrel… It is an outlet store and I understand that… however there is a lot of stuff from the regular stores here that is the same price. When i say at the regular store I mean literally it is still stocked and readily available at a regular store.
Either make this a regular store or as a customer adjust your expectations…
I leave you with a quote from Will and Grace: Do people not know how long it takes to pickle something? I had to buy a barrel, for God’s sake. Those aren’t easy to find. You’d think they’d sell them at Crate & Barrel. But, guess what? They don’t. They don’t sell crates, either. Hey, next time, save me the trip and name your store Ottomans & Wicker Crap!