Best Western Plus Beach View Lodge

The hotel was nice, a little older than expected. But the view from the Sunderland of the ocean is beautiful! Breakfast was good, with pancakes, sausage egg muffins, and a good Tazo tea selection. The pool was clean and clear, as was the hot tub. We were in the oversize room with fireplace, but oversize feels like an overstatement. The bathroom area was large though. The beds are super comfy and soft, and the minifig he is bigger than most other hotels, and ice cold. The outstanding part of this hotel is Prudence, the manager. She bent over backwards to be accommodating and helpful, and we were able to have a beautiful vacation because of her attention. Thank you!

It’s right across the street from the ocean, so you see beautiful sunsets from the sun deck. It’s also 2 blocks from the Village which is close to shopping and food. I think what makes this a «PLUS» is that they give you a shower cap in the room! You can tell it’s been renovated, but honestly prices are still too high for what you get inside the room. So… you’re paying for proximity. However, this gets 4stars from me because of that and the fact that the staff is absolutely the nicest in the business. Very accommodating and extremely dedicated to making your stay worth it.

Decent old but well kept place if one is not looking for luxury. They also have laundry rooms for customers and computer access if one needs to print tickets.
ROOM: I booked for two queen beds, but the beds were not queen size, they were more futon-​sized beds. When we arrived, AC was off, so room was warm. Only one sink, located right outside the bathroom and by the door. No vanity mirror, only mirror is over the sink. (Ladies, be prepared to put makeup on standing with poor lighting and compete with the sink space.) Other mirror is by the first bed, from the door, as part of closet doors, so it’s full length mirror, which is a plus. Closet has safe to keep your valuables.
TV is good size. There is a microwave and a refrigerator. All pluses! CONS: (1) it’s either I do not know how to use the control or there no TV listings to check channels and shows, and (2) the freezer does not work! We bought ice cream and the following day, our half gallon was filled with melted ice cream. After two days, same thing.
BATHROOM: was tiny; not enough space to open the door without getting hit and no ventilation, except for the tiny window. Towels were not as soft as I was expecting and were tiny. No sink inside.
Room was clean in fairness and does not stink.
PARKING: Self-​park and but not within walls. More like open to the outside. Therefore, a stranger can just go to the cars and open them.
POOL: Surprisingly CLEAN and looks pretty new. Well kept. Good job! They also have Jacuzzi. CONS: (1) there was no shower room. One has to shower in the room then go to the pool. (2) although Towels are provided at the reception, it was Somewhat inconvenient because the reception is located outside the hotel’s fence. So, in order to get beach/​pool towels, one has to exit then go to the reception then back. Remember to have key card with you, otherwise you can’t come back in, unless someone is waiting by the gate for you.
BREAKFAST: it’s OK, they offer: few different types of bread, grapes, strawberries, bananas, oranges, pastries, yogurt, cereal, pancakes, egg/​sausage muffin, milk, apple juice, orange juice, whole milk, nonfat milk, coffee (also decaf), hot and cold water, tea. CONS: fruits, especially strawberries and grapes were not fresh, probably, a day or two old. No meat, except for the egg/​sausage muffin.
GYM: they have one but has hours. I did not use this, so can’t tell more about it. But seeing it from the window, it is not that big. More like a room converted to Gym.
STAFF: friendly and approachable. Good job everyone, and thank you!
ACCESS FOR DISABLED: Not much. They have an elevator but with many stairs, I don’t know how one on a wheelchair or elders in walkers could go to the guest lounge, where breakfast is served. I would say, this place is not friendly for people with disabilities.
DISTANCE TO RESTAURANTS: walking distance. But I suggest just driving because most restaurants that are good that are cheap are few exits away.
PRICE: I think it is EXPENSIVE for what they offer BUT it’s located just across the beach. NOTE: the beach is not part of the hotel, this place is NOT a resort.

If I am hanging in this region, I am usually staying in Encinitas. But this Best Western, and its surrounding area, has change my mind completely about the type of beach vacation I would like to have.
First order of business, the cons.
This Best Western has the most rickety elevator I am certain I have ever experienced. I felt, for sure, that we would get trapped in it. For that reason, we took the stairs more often than not. Even while carrying our luggage up to the third floor.
Also, the WIFI can be sketchy. It seems like it is very slow mostly during the peak evening hours.
That aside, what a swank spot! The best parts:
1. They serve a «deluxe» continental breakfast. I wasn’t certain what that meant, but it is basically a continental breakfast with bonuses. In this case, you get a broader option of fruits, jams/​jellies, yogurts and also hot breakfast sandwiches. Sweet deal!
2. The beach is directly across the street from the beach. Directly across. You cross the highway, walk down the walkway and your toes are instantly in sand. *Note: The walkway down does not appear to be wheelchair accessible, and might be a slight challenge if you use a walker or have a stroller.
3. Carlsbad Village is just blocks away. Leave your car, and check out the restaurants, bars, pubs, cafes, venues and public art. Great location for just about everything you need. And there is a 7-​Eleven around the corner that is something like a corner market where you can buy all kinds of inexpensive sandwiches, fruits, burritos and other treats for the beach.
4. The pool looks to be brand spanking new! I have never seen such a clean pool. And it’s heated to 80 degrees. The jacuzzi is tiny, but a jacuzzi nonetheless.
5. Rooms are spacious and pretty comfy. We had a double queen. Tons of room. We could have had two other adults or three children and would have been pretty content. And while we did not get a patio, we did have a skinny window that gave a nice view of the beach. Also, the shutters on the window gave a lovely feel to the room.
I am eager to return here. Encinitas, I miss you, but I don’t miss you that much.

We stayed there over a holiday weekend last year. I love this place! The rooms were not plush but were extremely clean. The staff is friendly, attentive and knowledgeable. It was quiet. We even opened windows at night. The reservation process was smooth. If I come back to Carlsbad, I will stay here. I am still wondering … What did Carl do anyway?

Nice place, the accommodations were clean and suitables the best thing about this place is its location you can walk anywhere in carlsbad village it’s across the street from the beach and lose to all of the restraunts.

Comfortable place to stay, very friendly staff and centrally located for our family. I can walk to all the best spots to eat and shop in the Village

Due to an error by there staff we were not accommodated again (second time). We arrived to find we did not have a room for the second night of our stay and were not offered assistance in finding a room. Prior to this a roll a way bed we were promised never arrived so on that vacation I had to purchase a mat for my son to sleep on. The hotel may have a nice location it the hotel is not taken care of and after email I sent to corporate they admitted the staff is not up to par neither is the hotel quality.

Stay here! Price was great for the location and room. Fireplace in room was cozy. Pool and hot tub were clean. Continental breakfast had many choices, even satisfied our 3yo. Beautiful view from sun deck. Staff very friendly. We will be back.

Couldn’t believe what we got for the money. Hot tub, Gym, pool, free breakfast, a romantic fireplace in our room, Beautiful cabin-​like community room overlooking the beach, perfect for sunrise and sunset

This place is unbelievable! It’s been recently renovated and everything is new and clean, clean, clean! Staff is wonderful from the front desk to groundskeepers to housekeeping everyone is super friendly and always asking if there’s anything we need. Free continental breakfast and there is an upstairs deck outside to enjoy the AWESOME ocean view. You are literally across the street from the beach acccess point. When we checked in, we were upgraded to a very nice handicap accessible suite with plush bed and a separate dressing area. Nice large living room with microwave and mini fridge. Two flat screens, two AC units in the room. Fresh décor with plantation shutters. Free guest parking. Also, we left our phone charger in the room and as soon as we arrived home, hotel called us to confirm our address so they can send us the charger. Now that’s customer service!!! And lastly, the close proximity to the beach is unparalleled. Watched the beautiful sunset last night from the upstairs deck.

We spent last weekend at this property for 2nights. Location was awesome! It’s a short walk to the beach, walking distance to a lot of restaurants. Our room had a balcony with a side ocean view. It’s wonderful to wake up to the sound of the waves. The king-​sized bed was very comfortable and was perfect for 2adults and 1 child, room was spotless. The hotel staff were super helpful and friendly too.
Now, for the not so spectacular part of the review. The bathrooms are SO TINY! There’s barely room to turn around, this is coming from a barely 5ft woman. The breakfast is mediocre. Jimmy Dean sandwiches, danish, cupcakes, weak coffee, and sour milk. Their selection of Tazo teas and fresh grapes were good though.
Would we go back and stay at this hotel again? For the location, yes. I’d pass on the breakfast though unless they make changes on their menu.

I would have liked to give this a real review but unfortunately I was unable to stay. I made a reservation thru Priceline and the hotel was booked and sadly the guy at the front desk Erick was SO ridiculously rude and very insensitive about my situation. Erick was making comments under his breath and giving me such attitude I ultimately stormed out. He didnt give a flying you know what about us and it was Crystal clear. Although i understand there was nothing he could do, a lil tact goes a long way. I pleaded with him to stop arguing with me at one point so I could contact Priceline and he got more and more argumentative.

We had a great time here! It’s truly the perfect location, directly across from the beach and walking distance to the village, local shops and pizza port. You never have to get in your car. The hotel has just been remodeled so it was very clean and updated. I know this hotel shows as 2 stars which I’m surprised? There aren’t robs if amenities but the location of the hotel isn’t about that. You should be in at the hotel here. You should be outside! Great place to stay.

Whoever is in front desk phone customer service is not nice I am a rewards member and the guy answering the phones seems like I annoyed him he needs to get good communication skills and be courteous! I called June 1^st so whoever worked on that day needs to be checked by its boss! I kindly asked him if they can use my rewards and he seemed bothered and told me I need to check with corporate because he is just a guy that works in front desk I know I had to do that I just got reminded rudely and then I said okay ill call and he gave me the 1877 before he hung up I said thank you and he just didn’t care and hung up I hope that was recorded I don’t like that. We wanted to book 2 rooms for 3 night stay because it’s my sons bday June 5^th but this guy just ruined it thanks I hope he is reading this. Get proper phone etiquette skills you just lost best westerns money that weekend due to your unkindness.

Great visit… great staff the gal who took my reservations and I am assuming was at the desk was great!!! Great room, clean, facility was great and location was perfect to either walk go to the beach or go to great retaurants.
Only draw back was the parking… with handicap needs it would not be fun to go park in the adjacent neighborhood late at night. Regardless our experience was great and hope to come back soon.

The only thing I can say about this place is WOW! Very nice rooms, right across from the beach, breakfast area outside has a beautiful view, beautiful sunsets, very friendly staff, close to restaurants and shopping, and the price is just right for what you get. Will come back for sure!

They had a big remodel here since we were here last year.
No more kitchenettes but both rooms we were in (couldn’t get our room the 1^st night) are really clean freshly painted nice rooms!
There are higher priced places close, but this is a value like no other!
Only thing I could fault is the breakfast is 3 STARS at very best.

Right across the street is the ocean! Within walking distance to shopping and restaurants. Newly remodeled with free covered parking and free breakfast.
For the price and the type of hotel, this place is great! Normally this would be a 4 star, but I’m giving an extra star for the value. We normally stay at higher end hotels but were pleasantly surprised at how well we enjoyed our stay here. This would be a great place to come with the kids.

We spent 2 nights here. Fantastic location. Over looking the ocean, great beach. The rooms are pretty standard, but clean. We had requested a crib using our orbitz booking, but they had forgot to put one in the room, though they brought it up right away. Our room had a balcony with a partial ocean view.
Good
1) Loved the pool and spa. Pretty landscaping, feels very California Beachy. The pool is warm and family friendly. My daughters first time in an out door pool. The spa was warm and when we went into it we were alone, it was nice.
2) The observation deck. We got take-​out taco’s and beer and enjoyed our dinner on the patio over looking the beach and the sunset. The next sunny day we spent some time in the afternoon enjoying the view.
3) The parking was free
4) The location is fantastic! It’s close to the village in Carlsbad, it’s over looking the ocean. It’s beautiful from the front.
Bad
1) The included breakfast was horrible. I think on one of our mornings one of the two people who stock the breakfast wasn’t at work. The guy who was stocking it was seriously overwhelmed, though I have a hard time seeing why he was so overwhelmed. The breakfast was coffee, yogurt, juice, pastries and microwave sausage sandwiches. The view from the room was beautiful, but the food was blah, cold and not very intersting. We should have just gotten lattes and bagels.
Over all I think it’s a great value for the price. It is not 5 star fancy, but it’s a great place for your family to stay. Clean rooms, great pool, beautiful views, free parking, I would stay there again.