Brow Art 23

First of all, the lady basically laughed and called me a hairy beast in different linguistic terms. I had been planning for months to get my eyebrows done, since I had just had a baby it was the first time I got for some self care.
So my eyebrows look Terrible, whats left of them anyways. Its been over two months since they were hacked off «trimmed» and thank goodness I have fast growing hair. I had to pencil them in later myself, and I have thick, luxurious brows normally. This woman, with long hair destroyed my brows and left them scraggly and uneven. I actually PAID her because I was in such a state of shock and disbelief when she was done. Its going to take two more months for my brows to recover and look normal again. DO NOT GO HERE FOR NICE EYEBROWS !!! maybe it depends on who you get, as there are some positive reviews on here, so find out the name of person first.
I don’t know if maybe the owner is a good eyebrow person and hired other people or what, but I am simply horrified by the results.
On the positive side, she did a good job on my lip and chin, though I don’t think its possible to mess that up.
The fact that its been almost two months since I had this done, and I STILL look every time in the mirror at my brows and think, «That terrible lady really messed them up» is something I’ve never been though in my life. I normally never write reviews on Unilocal,but since I’ve been so upset at the hack job STILL, for months. here it is.
You get what you pay for I guess.
ZERO STARS OPTION if possible.

I was a little skeptical at first when visiting the kiosk but once I got my eyebrows down I’m glad I went. I’m not sure what the woman’s name was but she’s very good at threading eyebrows and upper lips. I’m definitely coming back next month!

Had a great experience at this kiosk in the mall today. Kiran Kumar was the chick who did my eyebrows. Last time I got my brows threaded in downtown Santa Cruz, and the woman there was unprofessional and completely messed up my eyebrows, leaving them totally uneven. But Kiran was very helpful, friendly, and was able to completely even out my eyebrows! It was inexpensive and she did them twice as fast and better than the other place. To top it off, my friend had bought cupcakes in the mall and she accidentally left them at the threading place. Kiran ran after us all the way through the huge parking lot to give them to us. Most people wouldn’t have gone to all that effort. Thank you so much! I would definitely go back here.

Kiran Kumar did an amazing job, Highly recommend her, way better than waxing for sure !

I had the most wonderful experience with Kiran, and I would recommend her to everyone! My eyebrows can be tricky, but she did an amazing job while making me feel comfortable and telling me everything she was doing. I also really appreciated that she took her time and didnt rush or cut corners.

I went into my first threading experience with high hopes, however I can’t really say I’m too impressed. My eyebrows do look better than when I came in, but not by much. My left brow is way longer than my right now, and I definitely need to go home and do some serious plucking to fix them… Yes it was quick, yes it was less painful than waxing (although I rather enjoy the feeling of being waxed) but I just can’t be impressed with how my brows ended up.

Kiran was fantastic — gentle, expert and very personable. I had my brows and upper lip done and I really appreciated her advising me against a chin threading as unneeded.. I really trust her work and her opinion and plan to return monthly.

The only place offering threading service in the Capitola Mall. Kiran did a great job on my eyebrows with a lot of patience and skill. She is detail-​oriented and gentle in her approach. Will definitely recommend her to anyone and will be back in the future.

I’ve been getting my eyebrows threaded for over 8 years now, and yesterday I had one of the best experiences. Kiran Kumar was one of the best eyebrow stylist I’ve had in years. She was very gentle and had much attention to detail. My eyebrows looked fabulous. Will definitely return if she is working.

Rachel has done my eyebrows several times now. She has been friendly each time and took the time beforehand to speak with me about how I wanted my eyebrows shaped. I also appreciated that she stopped throughout to show me what she is doing. Each time I told her that I don’t want my eyebrows too thin, just shaped; and I felt that was the result I got.

I love coming here!!! my brows are always clean and just the way I like them. Rachel has shown me shaping techniques for keeping my eyebrows just how I like them. She’s wonderful, super friendly and always polite. I have recommended Brow art 23 to all my friends and family and will continue to do so.

I went here today and this young little teenager was working, I ask if I can get my eyebrows done and she said ya take a sit and then proceeded to text for 2 minutes before walking over. I lay back and then she goes omg did you pluck? Why! And I said we’ll I’m a marketing coordinator and work 50 hours a week and its hard for me to get in. She then proceeded to LAUGH and say they are so uneven, they are so bad! (They do need some tlc, but they are not that bad!!) That was when I got up grabbed my purse and said you are rude and walked away. I am 25 and I let this little teenager get to me but that was so unprofessional! If you are her employers you can find BETTER!!! I will NEVER go back and have already told quite a few of my friends who go there (before this girl started working) and they all said they will now find another place.

I have been to this place a few times and they’ve always done a great job. I went here last Saturday and had ‘Racheal’ do my brows. HORRIBLE. She was rude to me and my mom and the other patrons that stopped by to ask questions. She was NOT gentle, pushing my head pretty hard. She did not even remove all the hair she should have. She made my eyebrows bleed and I will not be going back. Unfortunately the experience was too bad and it’s not worth trying again

I wish I could give it 0 stars!
I went in to this kiosk in the mall with high hopes– I’ve had my brows threaded before and have loved the long lasting, painfree results! Was this the case at «Brow Art 23»?
NO!!!
Oh my goodness, I am still REELING from the experience!
The few bristles of hair above my eyes that still remain intact, are surrounded by redness, cuts, and irritated, possibly infected skin.
So I sat down in the chair, and after the woman grabbed the thread out of the cabinet which was falling apart. I gave her very specific instructions as to what I wanted her to do to my brows. They just needed light grooming, I wanted the shape and mass of my eyebrows to remain intact.
What I have now is two measly straight lines the thickness of the thread itself laying on my red, bumpy, face.
I now have to suffer through several job interviews, where I probably look like one of those girls who prefers to paint my eyebrows to the thickness they once were.
WHY did this woman not listen to me, WHY did she make the experience so painful, WHY did she give me the thinest eyebrows known to mankind, and WHY DID I EVER DECIDE TO GO HERE???

Extremely painful and she made my eyelids bleed. I have tiny little cuts and I’m pretty sure that’s not supposed to happen. And they weren’t very even. My eyebrows are all red and swollen hours later, and I will have to fix up with tweezers. Will go back to waxing!

I have to come here once a month. The lady does a great job shaping my brows. They do facial and body threading. For my eyebrows she charges $ 12. I consider it a pretty good price. I’ve seen cheaper prices at other malls. But, as long as it’s a good job, my eyebrows are totally worth it. Yes, I do recommend for you to try them out.