Flowers R Us

Life Saver.
With 4^th of July fast approaching and work being crazy busy due to the upcoming holiday, I ran on auto-​pilot and if you can believe it…
FORGOT MY MOTHER’S BIRTHDAY!
Talk about feeling terrible when I woke up the next morning realizing that I had made that kind of a mistake. To make it worse, I had talked to her TWICE that day and still said nothing! The worst part? My two sisters forgot as well and my mom and dad had left to go up north for the weekend.
So my older sister and I resolved that we need to do something big and nice for our mom to come home to (our other sister is in Greece, so she gets a free pass on participating in this operation). So my older sister chipped in some money and left the gathering of flowers and gifts to me as I live closest to our parents house.
Running around on Monday (which is when most businesses observed the 4^th) was more challenging than I expected. I ran to the first 2 flower shops I could think of (and even know of off hand) and then I of course turned to my hand-​dandy Unilocal!app on my iPhone. It told me to go to Flowers R Us. Soo I did.
I walk in and a woman comes out and asks if I need help.(Of course i need help! I forgot my mom’s birthday! haha) Anyway, I told her I really liked this white and pink lily that I saw and wanted to put some of the snapdragons with it. I gave her a budge of around $ 40 and she worked some serious magic. In about 10 minutes she came out with a beautiful bouquet of white and pink lilies, white snapdragos, and orange roses. It looked fabulous!
I threw together some other things, but when my mother called me when she got home, she said her favorite part was the flowers. I would definitely go here again!
Only 3 stars because the service was fast but not super friendly and the parking is terrible! Only like 4 spots on the side of the building, which aren’t even real parking spots.

Horrible service.
A friend was so sweet and sent me flowers for my b-​day. I had no idea they were coming. I received a phone call early in the day and the delivery guy told me he had something for me… and he wanted to know where I could meet him (I work at SJSU)… of course 100 questions went through my head. He called me again and asked me where I could meet him. still confused I said «7^th St and San Fernando». My Co-​worker and I walked out to the street and realized they were flowers… so sweet… yet horrible delivery service.
The guy also wanted me to cross the street because he didn’t want to leave his van. I said «well I am assuming the person who bought these also paid for the service?» and he replied «Yes, but if it takes me more than 30 mins what they paid is not enough!» WOW!!! really!!!
The flowers themselves are beautiful, nice red roses… but this delivery guy took the excitement away.

I really like to frequent small, independently owned businesses… so Junior Prom was fast approaching and I wanted to order a corsage for my son’s girlfriend. Went in on a Tuesday, early afternoon, to order and pay for it, and arrange to pick it up Saturday mid-​morning. The girl was nice enough, I ordered, and paid what I thought was a rather high price ($ 27.50) but assumed all would go well and I was keeping my dollars in the neighborhood.
Fast forward to Saturday pick-​up. I arrived at noon to pick-​up the corsage. Nothing, she tried to insist I had ordered a purple orchid, when I had the receipt in my hand, and there was no order for a purple orchid! After a few minutes she realized the order was written on the white board and she had never made it. At this point there were 2 apricot roses, 1 yellow rose, or 6 lavender roses left. That was it, nothing else. The closest thing that would match the GF’s purple dress was the lavender roses so she said she would make one up, it would only take her a couple of minutes. 25 minutes later she presented me with a wrist corsage with three HUGE roses on it (not the 5 – 7 miniature roses I had ordered). What was I to do at this point? I took the corsage and left. Got home popped it in the fridge and awaited the pack of high school students. Later that evening when the GF reached in to the plastic container to remove the corsage, 2 of the roses FELL OFF! Yes, FELL OFF. I did my best to attach them, wrapped them with some lavender ribbon and prayed for the best. We made it thru pictures before the entire thing began falling apart completely.
Today I went back to tell them that I was very unhappy and wanted my money back or at least a partial refund. She asked why I didn’t bring it back right when it fell apart («Hold on 16 high school students, stop taking pictures, hold those limos, I’ll be right back. Oh, wait the florist is closed! Never mind»). Of course I couldn’t bring it back. Then she asked me to bring the corsage back to her today to PROVE it fell apart. How stupid, if I was doing this just to get my money back I could tear the thing apart. And I don’t have it anyway — it was left in the limo and never made it to the dinner dance! She raised her voice, told me that they glue the corsages together and there is NO WAY it would have fallen apart, that they had made over 30 corsages that day and no one else had complained, and that the girlfriend was too rough with it, and then refused to give me my money back, partial money back or even a gift certificate for the $ 27 for a future order.
She told me she would have the owner call me, but it would be after the holiday. Holiday? What holiday? Oh, Mother’s Day. They were indeed busy with Mother’s Day creeping up on us… in 5 days! So busy in fact, that as I walked in she was sitting down reading a book! I went online to see if I could find a person of authority to contact, but found nothing but a structured FTD website. Hated to do it, but stopped payment on my check today. As soon as the owner calls me I’m willing to make good on it, but I have never been treated so poorly by a shopkeeper in my life! Would I go back? NOT A CHANCE! Try Amy’s Flowers on Union Ave, they have always been great!