In my research to find someone to repair my IPad, I found such a refreshing change. I spoke to Jeff and, he did not have in stock what I needed right away. However, he asked me who else did I call and he had good things to sat about his competitors – how great! He took the time to explain his other services like training classes, windows 8, Outlook, etc… Fantastic customer service, I will keep him in mind both for me and my clients. Check him out. Nancy Rivera http://Http://MissionOrganizing.com