Groomingdales

I have been taking my Maltipoo (Ollie) to Wayne and Felipe at Groomingdale’s since 2007. They are both wonderful and very personable. Felipe usually grooms Ollie, and he always looks perfect. They are kind, thoughtful, punctual and helpful in recommending appropriate shampoos for Ollie’s sensitive skin. They are simply the best!

By George George is the best… I love him and am so happy I found him .
He has groomed two Portuguese Water Dogs and now my Moyen poodle
Have been going to him for over 20 years.
Elyn

GEORGE IS PAW-​SOME! HIGHLY DESERVES 5 STARS!
I came across Groomingdale’s after a desperate search via Unilocal for a new groomer. I had my last draw after a bad encounter with Stephanie from PetSmart in San Mateo. Stephanie handled Kiwi very aggressively, which then led to Kiwi being incredibly snappy at her. In the 7 years she had gotten groomed at PetSmart, I’ve never seen Kiwi that agitated before. Ever. I couldn’t even leave her with Stephanie for more than 20 minutes, I just had a REALLY bad feeling about this chick (trust your instincts, people). She was young, unprofessional, and had a very bad attitude towards her clients and their pets! I couldn’t believe this type of person would even be considered for this type of profession! How sickening. I knew I had to find a new place, and I needed one quick.
I used to have Kiwi groomed by Carlos back in PetSmart, but he had since then flaked at least 3 appointments so I figured he was no longer reliable, especially when I had to book Kiwi’s appointments a week in advance. I was in need for a new groomer whom I could trust again when it came to handling Kiwi. Given Kiwi’s age (she just turned 56 dog years old this past week), she tends to be very sensitive with whomever touches her and can sometimes be protective if you handle her very aggressively. This can go with any pet, really. However, once I met George and his team, I knew right there and then, that I’ve found the PERFECT groomer.
I called two days in advance to discuss with George about Kiwi’s situation and how PetSmart had treated Kiwi poorly. He was very sympathetic and emphasized that the importance of gaining a dog (or cat)‘s loyalty, first and foremost, is the key secret in a successful groom session. Stephanie never bothered to establish any type of loyalty on her first encounter with Kiwi. In addition, George also told me that he has about 20 years of grooming experience, and to rest assure that Kiwi will be A-​OK with him. I caved and immediately set up my first appointment the following weekend.
LOCATION:
Groomingdale’s is located right off Broadway and Chula Vista Avenue in Burlingame in a petite M&P salon. The interior is cute and relatively small, however, they managed to arrange it in a manner where you’re able to view the furry cuties whom were getting groomed. The crates in which the dogs laid in were located right near the check in/​out counter and not in a back room. This allowed them to receive plenty of fresh air and sunlight that beamed through the entrance way. Near the entrance, there’s also a doggie bowl filled with cold, fresh water that’s available for your dog either when you arrive, or prior to your departure. How thoughtful of them!
FIRST IMPRESSIONS MAKE A DIFFERENCE!:
When I took Kiwi to Groomingdale’s for the first time, after a traumatic last experience from Stephanie, she was a bit intimidated of the place and was afraid to walk behind the counter to meet George. But after a short sniff here and there, she immediately knew that George was trustworthy and deserved her loyalty. George was so, so kind to her; he even talked to her as he was walking her to the back to get bathed! This was comforting for me to watch and I was able to leave Kiwi for a brief moment in peace, knowing that Kiwi is finally in good hands. The grooming session took about 2 hours, and when I arrived back at Groomingdale’s to pick Kiwi up, she didn’t even want to go home (lol)! She was so comfortable with George that she basically just sat right next to him while we were processing payment. It was apparent that I’d be coming to Groomingdale’s hereon.
What I also love about George is the way he cut Kiwi’s fur. It wasn’t messy or uneven. George had cut Kiwi very professional and stylish. The fur on the top wasn’t over cut or lopsided. Kiwi looked simply adorable! *^_​^* Moreover, the shampoo George used on Kiwi smells so GOOD!
I’ve taken Kiwi to George twice now (the last session was yesterday, ⁵⁄₉), and I don’t regret spending the additional $ 10, whatsoever. Every penny is well worth a professional groom and most importantly, an incredibly happy dog! Thank you, George, for your wonderful skill and for treating our family members as if they are your own.
SERVICES:
Please be advised that furcuts, with complimentary bathing, start at about $ 65 and may go higher, depending on the length of time necessary for a complete grooming. For Kiwi, a mid-​sized, Shih Tzu, a full furcut is about $ 75. There may be an additional charge should the coat of your pet have extensive matting and/​or tangles.
TIPS:
*It’s best to book at least a week in advance in order to pick the best available slots for your furry pal to get groomed;
*Arrive about 5 – 10 minutes early as parking may be a bit difficult. (Street and metered parking only);
*Please have CASH or CHECK ready. Groomingdale’s does NOT ACCEPT DEBIT/​CREDIT CARDS;
*Make sure to TIP generously;
*Service info.:
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We won’t go anywhere else for Bogie and Atty’s grooming! Wayne is very accommodating and listens to what we want for our 2 terrier mixes. Atty (short for attitude) can be difficult, yet Felipe’s charm and skill won her over. The shop is clean, has convenient parking, the animals are well cared for, walked after grooming, given water, and smell & look beautiful every time we pick them up. The grooming visits are only about an hour for each dog, which is far less that other groomers. Groomingdales is worth every penny to us! It gives us peace of mind that our 4-​legged family members are in good hands.

Its gives great peace to know my animal is well cared-​for by a service form such as grooming.
Not only did they cut and wash my dog many times but they made my dog comfortable and that is really important and very difficult.
My hats off to the staff at Groomingdales
Wonderful Unilocal find.

George is the best groomer there is! He is also known as the ‘cat whisper’, which proves to be true. I have 2 cats that I get groomed every few months and 1 of my cats isn’t the easiest to deal with, but George has his way with cats and makes him feel comfortable enough to relax during his time there! I tried many places around the bay area, but Groomingdales by far, is the BEST and now that I have found them, there’s no need to go elsewhere! I feel safe and confident with my boys in their hands! They are affordable, conveniently located, experienced and most importantly great with your animals! Thanks to all the staff at Groomingdales!

Highly recommended. Felipe did bear and Lisa did duke. Very loving and sweetheart. I have been going to Groomingdales for 4 years now and no reason to go somewhere else. Just tell them what you like for your babies and they will. make it happen.

I always have such a wonderful experience at Groomingdales! George is an excellent groomer, he does an outstanding job! As a long time poodle owner, I’m very particular about grooming. George is by far the best!

To everyone at Groomingdales,
Thank you all so much for having such a delightful, caring, clean salon. We have been to 4 grooming salons and were very disappointed with the care of our dog, Bear. Your salon gave Bear the best grooming job he has ever had, and everyone greeted Bear as if they had known him for years, and they all said good-​bye to him also. Everyone in the salon was so up and cheerful, it was a pleasure to bring Bear
In and pick him up. Also at the other salons Bear was there at least 5 hours, here he was in and out in 1 ½ to 2 hours. I cannot say enough good things about Groomingdales, but I will say I am soooo happy to have found them and so is Bear!!!
Ginger, John and Bear

George from ByGeorge of San Francisco, is here at Groomingdales. He’s a master groomer. Best groomer in the Bay Area!

Consistently excellent care and attention to detail. They are extremely caring and affectionate with my dog and I am always pleased with the results. I frequently call at the last minute to schedule grooming and they always try to accommodate me. My dog requires frequent shampooing with medicated shampoo and they are happy to include this in the service. I am very happy with them and wouldn’t go anywhere else!

My pups got cuts that I had to fix when I got home because they were so crooked. AND they got kennel cough which they had NEVER gotten in their lives. I will never be taking them to groomingdales again.

I have a Coton de Tulear that I have been taking to Groomingdales for the past 2 years. Wayne, Felipe and the rest of the staff are very friendly, caring, and really good at what they do. I highly recommend these guys.

Awesome groomers and friendly staff! We went here for the first time, and as usual furkid parents, we were nervous for a new grooming salon for our babies. But when we picked our toy poodle and shih tzu poodle mix up, they were absolutely adorable! Fluffy just like we requested and smelled so good! They left happy, as did we.

These guys do a great job on my old english sheepdog and my shih-​tzu. Sure, it’s not cheap, but I’ve never found a groomer that does a good job that is cheap!
To top it off, last time I was there, I had my son in the car and they were more than happy to bring the dogs out to my car and take payment out there too so I didn’t have to lug my young son into the shop. Great customer service and will be back for sure.

My dog is a yorkie, and we keep him in a modified puppy cut. Our instructions were specific about the puppy cut, and on the positive side, they were followed.
The problem is this: details count, especially on such a tiny dog with a short cut. His body cut was choppy. The tipped yorkie-​style ears were uneven. The transition to the longer hair on the legs was also choppy. The prices here are premium range, which is what I’ve been used to paying… and I don’t mind paying for excellent work… but not this.

I brought in my new girl for the works. She is a rescue, where the prior owner’s did not feed her, interact with her, nor ever give her a bath. She was filthy, poor baby. I brought her into Groomingdale’s, who did a fantastic job on her.
She freaked out over her first bath, but Groomingdale’s was so kind and patient with her. I really recommend them.
My girl’s coat just shines! I didn’t even realize that it was such a beautiful cinnamon color and it feels like silk now.

Wayne is a wonderful person and a wonderful pet groomer! I’ve been coming here for years with my cat and I know she is in the best hands when I hand her to Groomingdales. I always get the lion cut and I always get compliment from friends and family when they see the work that has been done! I highly recommend trying groomingadales out.

Run dont walk to the nearst exit. I dont recommend you taking any pet here. I brought in my rabbit for a nail trim once. They didnt know how to hold a rabbit. But I know that most of you bring in dogs and some cats. While I was waiting there were dogs at the grooming stations and in the kennels. The woman running the shop started to yell at the dogs to shut up.
I dont know about you but my pets are my children. I dont want my fur children abused after I leave them for grooming. I will never in the remainder of my life bring any of my pets to this place. Not after what I witnessed. Next time wonder why your dog doesnt want to be left a the groomers… they are yelling at them. If they cant stand a dog talking then they should not be in this business. I wont be back… I hope you will think twice… please for your dogs sake.

We sent our mini schnauzer for to be groomed. The person who helped us was very pleasant and nice. We left feeling good about the place. They called us at the promised time letting us know our dog is ready to be picked up.
The unacceptable: They clipped our dog’s right ear and they told us nothing about it. I found it while petting her when we got home and saw about ½ inch fresh scab. It was obvious that her ear must have been bleeding when they clipped it considering the size.
We are not going back there. Ever.