Youroptix

Why is there such a difference between my review and the others? A list of possible reasons:
–Realistic timeframe was not given to other customers
My guess is that this is a discount retailer with very few people running their operation. I have an insider’s view on this industry and know the stark difference between optical that owns its equipment, and those who must export jobs to bigger labs. It really can take 3 weeks to 3 months sometimes. Maybe the company failed to give them realistic expectations of when the glasses would be ready, causing customers to place chargebacks and file complaints. This doesn’t actually mean the glasses were not being made, or that the company is a scam.
— They’ve improved their services.
It’s been over a year since they’ve been reviewed, so maybe things have changed at their company.
–The in-​store services or website are worse than their Ebay store
I ordered through Ebay. I had absolutely no problem, I received the frames within a week of placing the order, and it is exactly what I paid for. I’d definitely shop here again for discounted and discontinued frames. I might have picked them up in person if I’d realized it was so close to my home. I only ordered frames, so this may have been the difference between my order and theirs — when you order lenses, it can take much longer, as the lenses have to be made at a lab.

This company is a scam. DO NOT order from them. They will ignore your call, not refund you, ignore emails. I am in the midst of reporting them to the BBB.
I am not even sure the sunglasses are real. Please please please don’t waste your money or time!!!
Update: I have reported them to the BBB, my VISA fraud department, and Unilocal for a false review. If any thing happens to you, I encourage you to do the same. This company needs to be shut down. The more people we can get in contact with the fraud and BBB, the more helpful it will be

I am joining the other reviewers in that I have also been blatantly lied to and scammed by Your Optix, but fortunately I paid through PayPal and got my money back. Placed an order on April 8. Payment went through but no order confirmation was sent. During the first week, I tried to contact them several times (email and phone) but voicemail was always full and they never replied to my emails. I kept on insisting until I finally talked to someone who looked up my order and guaranteed that the frames were on their way. 2 weeks later I called again and this time they said the frames would arrive by May 15 without fail. This was the day before yesterday, more than 5 weeks after I placed the order. Still no sunglasses and no contact from them at all.
Avoid at all costs.

The most downright cheating, liars I have ever discover. I place an order on a frame I wAnted. They never responded back to it. I hAve to call to see whats happening. Good thing I purchases the item with my paypal account. Otherwise, my money would be out the door with those son-​of-​a– b****. I have tried multiple time to get in contact with them but there was no answer. I just wanted them to void my order. But the lady (Lilly or liliana, whatever her name is.) said they’ll call me back to fix the problem. But every time I call them back they would give me the same answer over and over. And mind you it’s multiple calls I attempt till they eventually picked up. And the lady on the other end was so RUDE! THEY WILL SCAM YOU!

Return my money please! I was victimized too! Omg. I tried to contact, but there was no response. Ring ring ring and ring only. Beware guys!

Scammer — Purchased glasses for nearly $ 400 over a month ago. Immediately after placing an order with a brand new credit card, the account information was compomised and my bank’s fraud alert called me about purchases in several different states the next day.
Still don’t have my glasses. They don’t pick up their phone. They don’t return my calls. Guess I have to get my money refunded by the bank and report the business to the BBB, along with anything else we can do to help others from falling victim to YourOptix.

Horrible. I would never again order should have had glasses in 3 – 7 days however its been a month and no glasses no refund. I have asked for my $ back two times, they say ok and dont refund it.