US Post Office

The worst post office ever. Line is out the door, inefficiency abounds and the people behind windows are unhelpful and boarder line rude, not to mention they move slow as molasses even when there is a huge line.
Avoid it if you can.

Oh man. The reviews are right. The workers here hate life and will pass that hate onto you. It’s not even worth the visit. Go anywhere else.

Literally the most disorganized PO I’ve ever experienced. I think it was everyone’s first day of work, including the manager (who, by the way, was extremely rude with all the customers).
Find a different post office.

All USPS trips for me have been a daunting test of patience and grace. I don’t know why every location I have been to in the city has always been understaffed, dingy looking, and the self-​service machines are broken 90% of the time. Well this one is no different.
Only two out of the five service Windows were open when I was there… So I braced myself for the long wait when I realized the self service machine was broken (no surprise there!). The wait was about 20 minutes long, which honestly was pretty average for USPS, and I was able to respond to my work emails while waiting. When I got to the counter, the staff was extremely friendly, smiley, and courteous. Her upbeat attitude made it way easier for me to smile back and be grateful the whole trip took less than half an hour.
However, I probably will invest in a scale and set up a
account to avoid any future wait time at ANY USPS location.

I wish I could rate this place zero stars. I’m not sure it’s possible for it to be slower, less organized, or have worse customer service. It’s also filthy and disgusting. I want to disinfect my body and my soul after leaving.

You have to avoid this place at all costs. For ten years it has been the bane of my existence.
Packages go missing, then they get really pissy if you question their veracity about attempted delivery. A $ 600 vitamix mixer was delivered to an address a block away and sat in the lobby for a week. The manager swore it had been delivered. I would not have ever recovered the mixer if it hadn’t been for my UPS guy, who walked me over there and let me in.
Today, the day after the supposedly busiest shipping of the year, there were twenty people on line at 9:00am. There was a disgruntled federal employee at one window, laughably wearing a santa clause hat, who was willfully ignoring any requests to get more people out, or bring the manager out to resolve the situation. If this was a matter of it being a holiday season aberration, it would be one thing, but it is the same thing EVERY SINGLE DAY.
Once, a counter clerk held me up and told me to get back on line while she ordered her lunch on the phone. I kid you not.
There have been multiple promises of improvements, over the years, and I’m sure if you go into the furthest reaches of Louisiana you will find a worse Post Office, but this is Brooklyn, a city of world renown, and we are being totally underserved by these troglodytes.
If you’ve ever questioned the need for bullet proof glass in Post Offices, I suggest you pay a visit to Times Square Plaza.

This is the worst post office in the history of post offices. Long lines and people that are unhappy with their jobs. If you can avoid going into this post office for any reason do!

AVOID THEM AT ALL COST!!! I just moved to the area and the 2 packages that went through the USPS had problems being delivered! I had to turn over a mountain to get my packages! I think a team of possums runs that office!!! I can’t wait to move out of this area! OH, don’t try and call them because the phone is either busy or they just won’t answer. I called from 10:30 am until 4:00 to finally get an answer!!! They proceed to tell me that I didn’t live here anymore when I NEVER SENT THEM ANYTHING!!! They told me the owner said everyone moved out when I speak to them everyday and they live in the SAME BUILDING!!! I WISH I COULD GIVE THEM A 0!!!

This is the post office from HELL!!! Never have I ever I mean EVER experienced such a horrendous lack of receiving packages or my mail. In the past 3 months I have had 3 packages never delivered and 1 delivered 2 weeks later. The workers there need to get their SH#T together, this is not cool or remotely acceptable. Minus a million stars.

We REGULARLY find that packages sent to us ‘go missing’ when they pass through this post office. Going into the post office to try to resolve the issue is about as productive and fun as hitting one’s head repeatedly on a concrete wall. Recently we were told that ‘these things happen’ when we asked why our parcel, which was supposed to be delivered a week ago, was still missing. These people should be subject to a criminal investigation.

Just came here to mail something time sensitive. The clerk was nice enough to postmark it for me. Other than that nothing spectacular about this location.

Possibly the worst post office I’ve ever had to use with any regularity. After a few months, I stopped going here altogether and mailed stuff elsewhere. They never had more than one window open at a time when I’ve been there, and as a result the line was always ridiculously long. I’ve had to wait as long as an hour, which is totally unacceptable.
The absolute low point was when I had something important sent via certified mail. It was shipped in timely fashion, so I had a full week before I actually needed it. Even though the tracking data said it had arrived at this post office, NOBODY knew where it was. I had to come back day after day for a full week, hoping it would show up, and on the last day someone finally found it. It was that close, and it should never have happened, but not a single person seemed to care about working here. If USPS starts shutting down local post offices, this should be the first one to go.

It’s the Post Office! Long lines, insufficient supplies, broken and missing pens characterize this run-​down Atlantic Avenue retail front.
And yet, once you get up to the counter, the employees are often upbeat, keen to help, and quick to smile if you’re polite.

Ever since I was a child I loved going to the post office. I always thought it was such an honorable and neat experience. However after today I may never step inside a post office again, well at least this location.
I was in the area and was in need of a few things. I was happy that it was only 9:15am so I figured the post office shouldn’t be too busy yet. Upon walking in I thought I had entered World War III. I couldn’t believe what a mess the place was. There was water spilled on the floor, an overflowing garbage can, paper all over the place, and trash laying on the counters. I was absolutely horrified and concerned. Mostly concerned because I know that it couldn’t have been wrecked that much already. So was this mess left from the day before?
Nonetheless there were about 4 people in line in front of me. The line moved like molasses since there was only 2 windows opened and one of the windows was tied up with a woman who never received a package.
Finally, a third window opened. The woman who served me was super friendly and speedy. I feel bad for her having to work at a place like that. In my opinion, this post office is an absolute disgrace to the United States.

Quite possibly the least efficient post office I’ve ever been to. Can’t even think of anything positive to share besides the fact that it’s conveniently located on Atlantic Avenue. Opens late, never enough staffing, policies don’t align with other post offices across the U.S., line moves agonizingly slow, most of the staff is super rude, it’s usually a mess. Avoid it if at all possible. Seeing people who have to come here to pick up missed packages makes it very unlikely I’ll ever live in a building in this area that doesn’t have someone who can accept packages!
If you do have to come here, arrive 15 minutes before it opens and it will be somewhat less painful. But not a whole lot. Otherwise I wouldn’t bother… typically I drive out to the suburbs to mail anything to save my sanity or spend the extra money to send it via ups or fedex.

Worst fucking post office. Hours and services listed on
are inaccurate & staff is generally incompetent, taking longer than necessary for basic tasks in the hope that a long line forms and you’ll go elsewhere.

–10 stars as usual for this place. Best thing for the world is that it would be shuttered forever like the terrible H*ll hole that it is and all the staff (including the female manager who screams at people-​you know who you are) banned from ever working in service again. This has become a situation where everyone in there has been reduced to animals. No smiles, no service, no intelligence, no courtesy and no manners. Let it rest in peace-​hopefully someday
it will be an empty shell and a dim memory. It reeks of ignorance, sweat and brimstone.
I curse it under my breath and light a candle for it’s hasty demise.

By far, the worst Post Office I have ever frequented in my existence. Having to deal with them for the 7 years we lived in the neighborhood has resulted in many instances of missing mail, packages not delivered (though tracking confirms delivery?!), pretend attempts at delivery when we’re home and were told no one was home to receive delivery, and actually being yelled at by workers in person. I figure moving away would put the nasty nightmare that is the 542 Atlantic Avenue PO behind us. But, NO! Surprise surprise, they botched our change of address and six weeks into the completed change (and online confirmation), they are still delivering to our old address!!! I’ve been on the phone for 2−3hours with the 800# and am now on my 2^nd investigation to get them to do their job. Will be following up with Consumer Affairs now and urge everyone to do the same.

Honestly there are no surprises here: apathetic employees (check), disorganized racks (check), long waits (check), etc… I totally agree and sympathize with everyone about the lack of service and efficiency here. It’s easy to get on the complain train.
But sometimes the service is good and the employees helpful and quick when there aren’t too many people. So I have to point out something that a lot of people don’t realize: a lot of the customers themselves are to blame for the long waits and messy conditions.
When you show up are you the one standing at the window fiddling with an unpacked, unaddressed box? How have you not figured this out beforehand? Why are you still looking for the address? Are you playing twenty questions with the window teller? Having a conversation about your life story? Are you throwing packing material all over the floor? There are garbage cans for that. Are you the one shoving the wrong forms and labels back into the display cases? How hard is it to put things back in their original places? Do you need tape and something to write with? Sheesh.
I have seen many of these people, always in front of me, holding up the line with their own disorganized, unaddressed piles of mail and packages behaving as if this was their first time ever in a post office. Get your stuff together and stop wasting everyone’s time with your stupidity! It takes two to tango so act like you know how to mail something and what is expected. There’s something called the internet if you have any questions about postage and rates, etc…
Maybe the post office would be a better place if we expected more of ourselves?

They should investigate that place and the employees. Tracking number of orders shows «delivered» but the packages never come and mysteriously reappear after threatening to complain to mgmt…