Swayspace

I was referred to Swayspace by a friend when I was looking for a custom letterpress printer. As a graphic designer, I take the details of my work very seriously so I was looking for someone to level with me on craft.
I am very happy to say that I received excellent service from the team (I worked with Rachel, Ruby and Jeff). The pricing was fair, the timing was perfect, and I was able to work with them to achieve the precise effect that I wanted. Here’s a close up photo of my prints!
All in all I would recommend Swayspace to anyone looking for high quality letterpress prints. I’ll definitely be placing another order soon.

After reading my review on Unilocal,the contact person and one of the owners both contacted me separately in an effort to make things right. I really appreciated their getting in touch with me; and calling twice shows how much they care about their customer’s satisfaction. I think they also really care about the details of their work and their communication with any problems, so hearing that I was unhappy with both was upsetting for them. Unfortunately the invitations had already been sent out by the time they called, so there really wasn’t anything to be done, and I am still relatively unhappy with the printing which is what counts in the end. In retrospect (and after a few months calming down about the piece) there were a few issues that were not anyone’s fault that converged with this job, (vacation of point person, miscommunication about ink coverage, etc) and a few mistakes on both the printer’s part and on my part that led to the problems. As the printer’s contact said «we both probably learned a few things». I will say they were very accommodating with my MANY questions, including questions about how we could lower the price, which they helped with significantly.
I would say Swayspace is probably as much of a perfectionist as I am, which is what you want in a printer. I did get a whole lot of compliments on the invitation, and the bride was very happy. So, although I am not completely happy, as least the client is!
In short, I would definitely give these guys another go. I think in retrospect the issues I had were either just unavoidable, or miscommunications. And the piece made the client very happy.

I’d have to disagree with Lynn. As an art director, I decided early on that I’d be designing my own wedding invitation suite. I researched quite a few printers (both friend and coworker recommendations) and, while maybe being a bit overly critical, I wasn’t impressed with anyone. I found Swayspace through New York Magazine and, since they were down the street, decided to check them out. From start to finish, they were a pleasure to work with. Rachel, our point person, was super communicative and never hesitated to shoot me a note if she saw something that could be an issue in the letterpress process. I honestly had my doubts about what was possible with letterpress, given the intricacy of the design, but the final product is amazing. They were well within our budget and delivered everything on time. I’d be happy to share examples if anyone is interested and will, indeed, recommend Swayspace to my few remaining single friends should they ever pull the trigger.

On a friend’s recommendation, I checked out Swayspace for my wedding invitations and found them to be accommodating, communicative, and patient with my question and concerns. Most importantly, the invitations turned out beautifully. (I supplied the artwork). One of my wedding guests loved it so much, she framed her invitation and gave it back to us as a wedding present. Weird present. Pretty printing. I would use them again and have recommended them to friends.