S & S Cleaners

Brought in my favorite (and expensive) jeans to have the pockets patched. Returned to find that they had sewn some cheap denim patches to the inside of the crotch and didn’t touch the pockets. They became irate when I complained and asked for them to fix the pockets without further payment, even though that is what I paid for in the first place. Terrible customer service and inept work.

Sweet couple that does great dry cleaning work. Usually 4-​day pickup window, $ 6 per dress shirt, and never any problem.

I can’t recommend them.

I will not be returning to S & S Laundry on 9^th St. in Park Slope. My fourth laundry-​by-​the-​pound came back and two of my shirts were in deplorable condition — one with severe burns over large section of the shirt, and, mystifyingly, the other shirt looked as if it was used as a floor mat at the local garage because it is completely speckled with what appears to be a thousand tiny dark grease stains. I do not yet know if I can remove these stains. Mistakes can be made, and I accept that. What I don’t accept is that the laundry proprietors — an older couple — rejected all responsibility for the damage. They insisted that because I bring the laundry in a bag and they deliver it back to me in a bag, then they cannot be responsible for damaged laundry. They told me to take it up with the people they use who do the actual washing and drying. That response is simply not acceptable.

In three years, I have not had a single reason to complain. On the contrary, they are very friendly and thorough. They don’t work on Sundays but Saturday is very nearly a normal business day. They are good people. They are thorough. See them.

Has this place gone out of business? The past few times I went by – always at normal business hours — they were shuttered.

After being somewhat disappointed by Randex’s dry cleaning (my dresses still smelled a little funky, and were poorly pressed), I decided to give S & S a shot.
I’m happy to say that my clothes look and smell great, and the price was very reasonable.
I believe I have finally found my new neighborhood dry cleaner! Yay!

I want the owners of this place to adopt me. They are the sweetest old couple you will ever meet, AND they are great at what they do… dry cleaning, wash-​n-​fold, alterations, repairs… etc. Fast too. They make me want to bake them cookies for christmas and send out cards with olan mills potraits of me and my cat in matching cosby sweaters. Someday I’ll find the love of my life and we’ll open up a dry cleaner, grow old together and live happily ever after.