Mill Basin Cleaners

I am really not sure why they have a bad reviews? They are A-​OK! I bring a few items here every now and then. I have brought everything from shirts to sweaters to skirts! I brought my coat here, and jacket and they do a descent job. It is a bit pricey but staff is really friendly and the place is clean! Ladies, they do not dry clean bras. I know its probably the least of many girls worries but when you spend close to 100 dollars on a bra you would think they would care for it but nope they wont take it and they’ll advise you on how to wash it safely in a normal washer.
Some items will cost more than others in general I’m content with the service they provide and the location being inside of the «keyfood mall» rules out any parking problems. A north face fleece will cost approx. 8 dollars to dry clean. Dresses/​coats are more expensive. If anything gets damaged ie: you lost jewels that were attached to your dress, and you don’t realize it until two weeks later they will fix it no questions asked! They really aim to please customers.
They have a tailor on site and to be honest I am unsure of her work considering that the one time I needed something done she expressed that she only does work on the sewing machine so I am unable to comment on her job. Except that she fixed jewelry attached to a blouse that was damaged during dry cleaning and the work was amazing, so close to the original jewelry.
All in all if you live in the Mill Basin area and your looking for a dry cleaner this is a reasonable place that will work with time constraints, and they are reliable.

This has to be the most exclusive tailor in NYC because they wanted two months to tailor a jacket. One jacket. Because it was a «winter fabric». I gave it a month and a half, went to pick it up and STILL wasn’t done. I’ve been dropping off dry cleaning every week and spending $ 20 – 30 per week for months and this was how I was treated. So I’m done and never coming back here again. The front desk people are nice and helpful but the tailor is terrible to deal with. I am taking my business down the street.
The press and cleaning was decent overall, despite a number of times where things came back stained. This was taken care of at no charge. There are also some predatory practices around upcharges for tailoring. Pay attention because even a stitch apparently costs in the range of $ 10, even for a non visible part of a $ 20 tie that doesn’t need it. They’ll charge you anyway.
Buyer beware.

POSTING FOR A FRIEND:
please read before using this cleaners. worst cleaners I’ve ever been to. They were to work on altering bathing suit tops prior to a vacation. They had 3 weeks to get it done and upon picking it up I found they hadn’t worked on one top. The nasty lady in the back offered no reason for not working on them. The owner said he needed more then a week and the receipt clearly showed it was there for 3 weeks. They wouldn’t refund me any money. Very unprofessional, unfriendly and quite frankly had a piss poor attitude about their screw up. Also I went in there the week I dropped the bathing suits off to get fitted for a tux and they told me they don’t know how to measure for a tux. Meanwhile the tape measure was around his neck. All because i wasnt purchasing it from them. I needed the measurements for an out of state wedding.
Huge disappointment.

DO NOT USE THIS DRY CLEANERS!!! They completely ruined my coat and turned it into garbage. I dropped off my down coat with them. There was nothing wrong with the coat when I dropped it off. The label that said dry clean only so I had no choice but to send it over to dry cleaning. a week went by and I came to pick up my coat. I handed the employee my pickup receipt. Once I gave it to him he returned my coat wrapped in plastic to show it was «dry cleaned» and asked for payment of $ 35.95. I immediately I handed him the payment. However, before leaving I decided to double check my coat. When I opened the plastic wrapping I was surprised to see the same coat I gave in a week ago was no longer the same, it was dismantled. The deep black color was faded. The buttons that decorated the belt were melted off. The real fur hood was missing 75% of its fur. I asked for a manager. The owner appeared, I showed him all of the damages as he looked me in the eyes and said there’s nothing wrong with it. That was clearly not true. It was obvious they used the wrong chemicals to clean my coat with and wouldn’t admit it. I stood in the store for an hour begging for a receipt as proof of payment, a refund for the cleaning, and compensation for my un– wearable coat. The owner told me I’m not getting anything back as its not his fault my coat was cheap quality, it’s the manufacturers. He then proceeded to kick me out of the store stating he has other customer orders to get to before closing and I was finished there. Mill Bain cleaners does not care about it’s customers they only care about getting paid for their «work» even if it’s inadequate. If you have beloved items that you want cleaned this is the last place I would ever recommend going. The owner is rude, they do a horrible job while ruining your clothing, and have no customer service or sympathy what so ever. I REPEAT DO NOT GO HERE!!!

The people that work here are very nice. They do good job with cleaning your clothes and also the Tailor she does a good job. I recommend to come here.