Midas Auto Service Expert

I went here after thinking I needed new front brake pads after 78,000 miles on my 4runner suv. The owners wife suggested I stick around until they accessed my brakes. I did, and was pleasantly surprised to see (with my own eyes) I still had plenty of life left… and didn’t need new pads for another 25,000 miles or so. The mechanics are very friendly. They also did an oil change, $ 15 with my synthetic oil– reasonable. 4 stars for now, since there wasn’t any stuff to really be done… but I’d go back any day.
I plan on updating the rating after I go back. hopefully just for maintenance.

Needed to get my car inspected and it was sounding like there was a hole in my exhaust system so I brought it to Midas. The shop’s owner explained the problem, he took me under the lift to show me the workaround they devised to avoid replacing the whole catalytic converter. The price was very reasonable. When I asked about replacing my 12 year old muffler he said mine would outlast the aluminum replacement, and recommended I wait on getting a new battery.
They did the work while I waited — I had no appointment — While the mechanics were working I hung in a waiting room with tv & Bön Appetit magazines, discussed a few other issues with the owner, a really nice guy who’s name eludes me. He had the mechanic do a few additional tests at no charge and offered cost effective solutions. I am so glad to have found a garage that I feel comfortable working with.

Gone in three times and used them twice. They quickly load the car up on a lift, and (and this is what makes them 4 *s in my book) call you into the garage to show you the problem.
At this point you haggle, offer cash, etc. He counters, and depending on your time to bargain shop all over Brooklyn, you decide to go with the repair or not. Two times he offered the best local deal, once he could not. However, all quotes were reasonable/​fair AND I never received any attitude for saying «thanks» as I pulled my car out to go to a different garage.
If you are upset about not being pampered from a customer service point of view then you might want to remember that you are in Sunset Park. If you want a quick, fair, and negotiable quote these guys are OK.

I am the Manager at 4^th Ave Midas, I’m sorry Jon C felt that way but all we tried to do was save him time and money. We get a lot of home hobby mechanics and nine out of ten times the repairs they think they need is not what they actually need. We hear the symptoms the customer has then we road test the car then we put the car on the lift and see what is really going on with the car. We never told Jon that he needed rotors, we said that sometimes the symptoms he told us is rotors but we just don’t sell rotors without measuring the rotors and the run out on the rotors. I dont know why we received a bad review when we didnt even inspect the car or give an estimate. All we were trying to do is be honest and not have him spend money on things he dosen’t need.
What if we balanced the tires, rotated the tires and sent the car out to be aligned and he had the same problem? then he would say that we were thieves and took his money without checking the car. This is why we always check what the customer says and then test drive the car.
Our goal is fix cars the right way and make sure the car is safe for our customers and their families. Money is not our first priority safety is. We are very glad that Jon’s car was fixed and he is happy with the repair that he received

I made an online appointment to have three things done to my vehicle; (1) alignment, (2) rotation and (3) balancing. Within in hour, I had confirmation of my appointment — very nice! So far so good, right?
I drove the car in for my appointment and told the clerk behind the counter that I was here for an alignment, rotation and balancing as per my appointment. The clerk asked, well what’s wrong with the car. My response — nothing, I need an alignment, rotation and balancing. I was next asked why I need it. Hmmmm — just do the work, no? Well, I responded, the car pulls a little to the right and its been probably 2 years since an alignment (which in NYC, is a lifetime). To that, the clerk responded… sounds like an issue with your rotors to me. Befuddled by this miraculous prediction (one which, of course, would cost me upwards of $ 500 or more), I calmly explained to the clerk that I’ve worked on and restored cars for years as a hobby, and I was quite sure my rotors were not the issue. The clerk, not wanting to be out-​shown by my apparent knowledge of vehicles responded that I was most likely incorrect since it «sounds like a rotor issue… oh, and we don’t do alignments» (nice — that would have been good to know before confirming my appointment for an alignment, right). Let’s not forget the car in question still sits idle in the parking lot, out of sight. But, since we can’t do the work you need, might as well predict you need something else done I guess. At this point, I decided to cut losses and go to a different shop.
Oh, and as a side note, after having the alignment, balancing and rotation completed at Mavis Tire instead, I asked my mechanic how those rotors looked. Yup — you guessed it… absolutely fine.
So Midas, my $ 500 is still in my pocket. And, like Nostradamus, your clairvoyant predictions aren’t always on target.

I came here to get my oil change and to get diagnostic on my car. I spoke to couple of people, especially ladies cuz you know I don’t want to ripped off since I’m a female. They say they really take care of you, and let you know what you need to fix. I’m happy with the service I got here. Thanks Midas.

I get my basic oil change here every 3 – 4 months. Relatively friendly family-​owned business. They get the work done quickly and I’ve never had an issue with them in the 4 times I’ve been there.