Ideal Uniform Store

This place is amazing! I bought a lab coat and goggles and it literally took me 7 minutes with trying the coat on. Highly recommended! Very professional and friendly people.

This place is amazing. Debbie was super friendly and helped me find everything I needed. She did not rush me, and was honest with me. Sometimes sales associate tell you anything so that you purchase from their store but she waa brutally honest with me! They also had all the uniforms you think of from school uniform to professional uniforms! The price is a little pricey but worth the experience!

On August 8, 2015 I ordered my daughter’s uniforms and they still have not arrived! I can not believe how unprofessional this company is! Weeks and weeks of calls and reports that it was indeed on it’s way I am still waiting for my daughter’s uniforms. It is no 11÷12÷15 I have endured being left on hold and never assisted, emails never responded to, for a months at a time and continued deceptive responses, stating that my order is on it’s way in 5 days to late later to find out that it was being held because one item needed a logo!!! I ordered a summer uniform which is useless now. This is the worst customer service I have ever seen in my life. If my uniform does not arrive I will be driving to the store demanding my items be provided immediately. It’s almost Christmas and we have no school uniforms. My daughters is also wearing her uniforms from last year. How do these people stay in business. At least the last company the school used was just busy but never unprofessional.

A bunch of teens who does know what they are doing. Very unprofessional. called several times and was left on hold each time. The website is also bad. I ordered something, payed up front and when I went to pick it up i was told it was the wrong the price and I would not get it, if I didn’t pay the difference.
I give it two stars because they have a lot of uniforms that u need for every school. but it’s too expensive compared to cookies or target. The manager Maurice is nice.
If u don’t need a logo go elsewhere.

This review is based on an improved experience. I promised I would give a review, it is about a month over due. I went here to order uniforms for my child. I decided to go during the first week of July because last year I went in August and it was complete madness. I actually dreaded going back this year but this is who supplies the specific uniform for the school. To my surprise, I did not have to even place an order, the uniforms were ready and available. I was out of the store within 3 – 4 minutes tops. I had to ask how this was possible and was told that most people decide to come last minute (which I did last year) and it creates chaos (which it was). I will shop here again BUT it just won’t be in late summer. The only constructive feedback I would give is more customer service would be helpful. I like when I am asked do I need anything rather than me having to search out a sales associate. Otherwise I would have given an additional star. Customer service is everything.

I’m extremely happy with the quality of their clothes but this review is regarding their lack of customer service and will to «get the order processed and shipped ASAP. My order was placed on August 18 online meaning there is no wait time. On August 27 I called to find out the status of my order. They said — «it’s been received but not processed.» I could not believe that they held the order almost 10 days knowing that time is of the essence but not process it. I was told: «you will get notification when we ship.» No «sorry for the inconvenience, we were really busy this year — nothing. So I’m disappointed more in their customer service than anything else and am relieved to not have to worry about placing an order with them again next year. I finally received 4 shipping notifications that ranged from Sunday afternoon to Monday morning — so I have no idea when I will receive but it will not be in time for the first day of school tomorrow.

I’ve been to this store twice to get uniforms and other school items for my 2 year old. I found the staff to be very helpful, insisting on even holding the items for me whilst I figured out exactly what I wanted. It seemed slightly overpriced but hey, what do I know about uniform prices anyway.

A store where you find all your kids uniforms but it can get a lil crazy during the summer but above all the staffs is very helpful and the manager is very great… I suggest this place to get your kids uniform. .because they are good

I am updating my review because I am beyond disgusted. We ordered our daughter’s jumper 1 month ago. It just got to us! And it has a Security Sensor on it!!! After 1 month of waiting? I called to complain and was asked to ship it back??? So they can then take 2 more months to send me the item the right way? Highly unacceptable!!! I wish I could give no stars. I am furious. How do you wait a month and then send an item that my 3 year old can’t wear??? With a security sensor?! What kind of idiots work here !!! I am debating getting a gun and ski mask and going there to demand a proper refund & customer service. Don’t play with my child’s necessities!!!

This is one of the worst stores I’ve ever been to. The customer service here sucks big time. I placed an order for uniform shirts for my son in Aug and I still haven’t received them. Called the store multiple times and it goes straight to vm. I had to send an email to find out where my order was. Finally someone from the store called me and asked «is everything ok with my order?» Are u freaking kidding me? No asshole everything is not ok, I still don’t have my Damn shirts and we are in Oct already. The idiot had my order in his possession as he spoke with me on the phone, so he knew damn well everything was not ok. I could’ve choked him through the phone. They will never get a dime of mine again and I will also encourage family and friends not to shop there. Too bad u can’t give 0-​stars!

I wish I could give it ZERO STARS!!! The service here is BEYOND AWFUL! The employees spend more time chit-​chatting and BS-​ing than actually working. Each and everyone one had an attitude and act as if they are doing u a favor. I have been waiting over 3 weeks for them to get my daughter’s jumper in. They don’t care about Customer Service or Satisfaction. I will keep my fingers crossed that I can find her jumpers elsewhere. Also praying that someone else opens a uniform store in Brooklyn ASAP!

I am being nice giving them a star because of the one friendly staff member I encountered at the register. This place was very busy, however, that doesn’t mean the lack of professionalism should exist. This was my first experience with them and I pray that my son school choose another uniform store for next year.

I have 3 boys ranging from 23, 20 and 10. I have had experience this store for that span of time. Its always busy crazy and over priced for some items, I have not shopped in ideal since 2007-​08, I was able to go other places to get whatever items I needed for the youngest boy. This school year hes in Charter and they made a BIG mistake to FORCE us to get uniforms from this place. Parents who placed orders in July some got the end of Sept. They are obviously OVER THEIR HEADS! I am sooo upset! that I havent called them back in fear of how I will loose it! I going to go in and cancel my order. It won’t effect them one bit, its that clear to me, but it will take that anger away from me!

Service here is so SLOOOOWWW! Jeezus! They don’t have any inventory for my sons gym clothes. It’s very frustrating when this is the only authorized store that’s suppose to carry uniforms for my sons school. There has to be another way. This place needs some competition!

So I see this store has not changed from the time I went to Catholic School back in the 1960’s then when my grandson needed Boy Scount uniforms until today when my granddaughter needs uniforms for St. Edmunds. They have a stranglehold on the kid’s uniform business in Brooklyn. The staff has always been trained to be uncooperative and nasty and this has not changed one iota. In these economic times they should be grateful to have a job and show appreciation to the customers who keep them working.
We are doing them a favor by being forced to shop there, they are not doing us a favor by allowing us to spend our hard earned money to be treated in an offhanded way. Ideal, to put it simply, is definitely not an ideal place to shop

I bought my son’s uniform shirts online since they needed to be screen-​printed and would not be available right away in the store anyway. The reviews for the actual store were not so impressive … the online experience was great. Shipping was free and no problems with my order. I would have had to go to the store 2x — to order and to pick up, but instead I went 0 times :)

It was my third time back to the store and probably my last. My first experience here was wonderful. I met Debbie who is the owner of the store and she was very nice and helpful. I liked that they have a wide selection of scrub brands to choose from. Today, I went to pick up an order I had placed with them, and the ladies who helped me today was just rude. One lady kept knocking on the fitting room door and asked if I was wearing make up, and when I said No, why? She rudely stated «oh, no reason.» I just figured if you’re going to scan my face and ask me if I’m wearing makeup, the least they can do is let me know why. I was looking forward to my trip back to this store, but today was just a big disappointment.
Save yourself the trip from coming here and dealing with rude staff. Better places elsewhere with better customer service.

Been here several times for school clothes because I have to. Just a few tips for the store owners. Your employees need to be readily identifiable. Please have them ALL put on the same type of uniform company shirt /​vest so customers immediately know they work there. I know customer service is very tough at times but the workers need to smile and say can I help you & thank you. Those suggestions would make buying things at you store an easier experience. Oh, try to buy clothes made in the U.S.A.

My kids’ schools don’t require uniforms. Still, I have shopped at Ideal many times for certain school– or club-​related items, e.g.: white gloves for my son to participate in «color guard.» I find the staff to be polite and helpful. Yes, they’re busy, but you can still ask questions and get routed to the right counter or salesperson, and then wait your turn.

The store from the unassuming exterior is not that big. Yes they have several window that display uniforms of all kinds. From kindergarden to middle school, from catholic school to nurses and scurbs uniforms. But once inside, you can’t help but do a double take at the sheer size of the place. I mean it is «football field» large. The store just seem to go on forever. They stock everything a person could imagine related to uniforms. Though not fancy or modern with the display racks, the store is instead extremely practical. Every item is meticulously arranged by school and size. Neatly inside it’s pigeon hole.
I had the pleasure of meeting Marvin the manager. I ordered some embroidered shirts for my staff for the holidays ASAP. He not only helped me pick out the shirts but called the embroiderer personally to get it done quickly. I ordered the shirts on Monday and got them back by Thursday. Hows that for service!
The store had quite a large staff. When I was there, the staff seemed to outnumber the customers by a good margin. I’m assuming that this is so when the place gets packed as the other reviewer mentioned that, they can quickly accomodate the customers.
Marvin, told me that this store has been at the same location for over 100 years. They are actually renovating the store next door to expand the size even further and may even build up if permits allow.
All in all, this was a great find and I would recommend this shop to anyone seeking uniforms.