Goorin Bros.

Great place for a new fancy hat! Went here with my husband because he was looking for hats. As soon as we walked in the sales associate was remarkable! She was super attentive, honest, and helpful. This woman should train everyone in customer service (little blonde petite woman names jj-​i think). Anyway the inventory is very diverse. You’re able to find different textures, sizes, and styles. Store has great hours as well. They will stretch and clean hats for you. Overall the shop provided A+ hats and customer service. I will be coming back for more hats– hopefully I’ll be seeing jj.

I happened to wander into this shop in between appointments. I was absolutely blown away with the level of service and the amount of product knowledge that the employees have. I had one conversation with Peter and two days later I was back in the store having my hat cleaned and having a great conversation with Steve. These guys are a class act and really know hats! Go to my Instagram page and watch the video of Steve cleaning my hat:

So, so good. Parents always ask to come here when they’re in town because they love the hats and wear them constantly. Service is always ¹⁰⁄₁₀. Such great product.

First the salesman said I had a fat round face without angles, then he put me in a big black cowboy hat that I said I didn’t like, and then he said that I didn’t like it because I «lack the confidence» to wear it.

Esta tienda está por varias ciudades del gabacho y aquí dentro intentan que el tiempo se detenga. Es una sombrerería con todo tipo de idems para hombre, mujer y niño. La onda es que tienen tanto clásico como más moderno, sin pretensiones ni terminados raros, y si con accesorios simpáticos que le puedes añadir –si quieres– como plumas, o pequeños «charms» que van donde el cintillo del sombrero se une. Los precios son elevados pero para el terminado y los materiales a mi me parecen correctos. Siempre que me topo una de estas tiendas entro por algo. También tienen de verano y/​o invierno a según el clima.

I bought my second hat from These guys today and I was very impressed and pleased with the service that I received. Steven was very knowledgable and helpful and went out of his way to give me tips and instructions on how to properly store and care for my purchase. I will definitely be coming back again!

Wow! I can’t express how much I love this store. I want to move in. And Steve is a hat wizard. Thank You Goorin for another top notch experience. Go see Steve. Go go go :):):):) your head will leave happy.

Steve was the man. Literally showed me some hats that worked, and got me ready for the Derby!

These guys are AMAZING. I don’t write many of these but these guys are so damn cool and good at their job, I have to give em a shout out. They know what works for you and are spot on with their recommendations. They help fit me for my ‘The Doctor’ hat, which I ALWAYS get complimented on. They know the deal on how to take care of your new found baby (your hat) and are all about customer care.
Steve and Pete are Goorin hard in WIliamsburg (see what I did there!). I’ll most definitely be back, Goorins is worth every penny and it most certainly doesn’t hurt when you’ve got some downright down-​to-​earth people that I probably would be drinking buddies with. They’re there but not pushy, which I love because I don’t think anyone likes to shop and made to feel like they have to buy something.
Then again these guys kinda have it easy since I just plan to buy everything in the store haha.

The attention to detail and the customer service is amazing and things that I value highly. It was a great experience and the hat selection and designs are so dope. I bought a fly cap and as soon as my dad comes in town I’m taking him!!! Awesome !!!

By far some of the best customer service I have ever received. As a business owner, customer service is imperative, and the associate by the name of Steve is beyond exceptional. Extremely courteous, knowledgeable and friendly. I live in the city but will definitely take the train ride back for the service that was provided. Thank you for your service!

I cannot say enough about the exceptional service I received at Goorin Bros in Brooklyn. Absolutely outstanding. I left so well equipped and informed — I mean, not that I ever considered to know about hats but now I truly do. I love both the pieces purchased and I plan to add to my collection as the seasons change. Joe and Steve will lead me through process to the perfect hats for me when I do. I will never go to another because they are THE BEST!!!

I went out knowing I was looking for a hat. Went in the store and was treated like a king. First hat we picked was awesome, though we went through 10 more. Unbelievable it still all came back to the first one. There was no pressure to buy, more than 1 associate helped. I felt really taken care of. My hat then went on sale for Black Friday. I went in, half the staff remembered me (the other half wasn’t there at the time, or else I’m sure they would too) and then they did a price adjustment for me on the spot. I couldn’t have been happier or more satisfied. Am definitely going back for all my hat needs.

The hats are alright but the service is bad. I went in for a hat stiffening that I usually get done by my work. There my hat always comes home stuff. I decided to try these people instead. The man barely sprayed the hat and handed me it back within 3 minutes… I was a bit shocked as it usually doused and let to dry for at least 20. I was really confused when he handed it back to me seemingly apathetically, telling me it wasn’t going to get any stiffer than than. How bizarre he was.

What an incredible Saturday afternoon this place made for. I was looked after by Pete who presented me with a range of great hats and honest opinions on each, particular to my hair style. He also afforded me some great tips for Brooklyn and NYC in general which was also much appreciated! Great, warm personality, as was the case for all the staff I dealt with actually, so would thoroughly recommend to anyone looking for high quality hats and trusted advice. Regards from Sydney, Australia

Beards are the in thing. Glasses too… But, what about the hats! This place shows you just that. Visit this spot and get time warped to early years. Men, you want to wear thick beards, but add the perfect hat to top it off.
I love this place, because the host was wonderful, he took the time to locate the perfect hat for me. He didn’t have an issue bringing out my inner person. Yup, that’s skill in my book. In addition, he have a sense of humor too. That means he is not programmed to be robotic.
Look Unilocalers, give this spot the opportunity and I bet you will leave with your special hat.

While goorin brothers hats have gone up in quality in the past few years, I still think they’re often a bit overpriced. But maybe the extra cost is for the free education you get in the store.
For example, today I learned a lot about the Hasidm when I overheard a salesperson and a customer loudly discussing how rude and hateful they all are. Granted they didn’t want to generalize based on religion but assured one another that this was neither based on religion, nor was it a generalization, it was simply fact. And they sure did have a lot of anecdotal evidence to back that up, so I have to condone their delving deep rather than just making asshole statements.
I appreciate the efforts they’ve taken to ingratiate themselves into the community with its long history and large Hasidic population, and I lament the fact that their efforts were obviously rebuked by such an ignorant and rude «people», but more than that I appreciate the life lesson I’ve learned about The Jew.

This is going to be a quick one, but I had to give a shout out to this establishment. So I’m headed to a wedding reception, and I get a gander at my reflection in a window. Figure I’m dressed enough for the occasion, but down dressed enough for the reception being in a bar. Still something is missing. I should have cut my hair. Wearing it bald these days. But that’s not it. Then I noticed this store. I had time to kill, so I ventured in. Nice digs.
I was going to leave when the woman mentioned that everything on the wall was half off. That’s when I put a tad bit more effort into purchasing something. And the hat went off smashingly.

We recently came in looking for hats for the recent Jazz Age Lawn Party, and the staff at Goorin were super friendly and not pushy. Case in point: my bf was trying on an expensive hat that he and the staff had been fawning over for some time, and he belatedly realised that it was too darn expensive — so after kindly offering to mark down the hat for him (unfortunately, still too much), they suggested something in a similar style but for half the price. Phew!
I ended up buying a really pretty peacock headband, but was still torn on a gorgeous teal cloche felt hat — surprisingly, Goorin had a booth at the party, so I was able to pick it up that morning and dance the afternoon in style!
They also have more modern styles in stock for both men and women, plus a ton of winter accessories for when the cold gets rough. For hat lovers, they offer a rewards card.

Awesome customer service. I bought a hat there last weekend, then lost it that night; they found the same hat at a different Goorin Bros location (way out in Colorado), then shipped it to me and waived the shipping.
Cool collection too.

I came in today looking for a hat for my brother. Jason was extremely helpful and I’m not sure I would have walked out with a hat today if not for his assistance. Super knowledgeable and friendly, especially considering that I made him try on at least 5 hats for me. The store itself is pretty cool. A lot more selection than I expected for such a small shop! I’ll definitely come back and check out some girlie hats for myself.