David James Salon & Day Spa

The only service I’ve ever had in here was the deep tissue massage. Do yourself a favor and make a Sunday appointment with NATASHA! She is an absolute angel. She is friendly, cute, and a great masseuse. I usually go for a one hour massage when I get a gift card for my birthday or Christmas because it is a little pricey. I live about 4 blocks from this place and I won’t let anybody but NATASHA put their hands on me. Take my advice and give Natasha a try! You’ll love her!

Stay far away! My wife went in to have her wig recolored at 11am. They told her they would call her in an hour. My wife said she would be hanging around waiting for their call (she had both kids with her). Two and a half hours later my wife reminded them that she is waiting, they said again that they will call her when it is ready and that they close at 7PM. At 6:40 she got nervous because she didn’t hear from them, so she went to the store and they again said it is not ready and that they close at 8. Finally at 8:30, after waiting in the parking lot for 45 minutes with two screaming kids in the car, it was ready. The kicker? They quoted one price over the phone and jacked it up $ 20 and the color turned out to be way too dark. If you prefer to be treated like a human being, find another place to go. Apparently customer service is unheard of here.

My husband bought the groupon deals for us for this place.
I called to make the appointment as our deal was about to expire in a fortnight’s time.
The lady booking for us didn’t give me a seaweed wrap deal which was one of options so reluctantly I had to get a massage deal for myself too.
He loved the massage that he got and mine was good too.
We shall be going back again for sure but not without a deal as without a deal their prices are pretty steep.

I had a horrible experience with this place. I would I avoid this place at all costs. I had purchased a 60-​minute swedish massage for my boyfriend on Groupon. I thought it would be a perfect gift. I set up an appointment for him at 3PM and gave my boyfriend the printed verification and everything was set. He shows up there on time to only be told that the appointment was for at 2PM. Which was absolutely a lie or a mistaken or their behalf. I set the appointment and wrote it down so I know I did not make a mistake. The man at the front desk greeted my boyfriend with an attitude and was being a total b****, excuse my language. He did not even offer him a refund or any type of reimbursement but only a nasty unnecessary attitude. That’s the proper way of treating a customer, right? NOT. My boyfriend called me to tell me what happened. I felt miserable and was really upset at what happened, and could not believe the way he was treated. I called to tell them that they made the mistake and that is not the way to treat someone. Well nothing to be surprised because yet again he was rude and had a nasty attitude and refused to do anything. He just really did not give a shi*. They did not call me to verify the appointment a day before; they said they called my boyfriend but he never got a phone call, which was a lie once again. They told me to contact Groupon and have them deal with the situation. So much for customer service. I suggest anyone looking into this place, if I were you I would avoid. This was my horrible experience.

Since this side of Brooklyn is virtually forgotten about, I’m making it my civil duty to try the few businesses close to my side of town (Groupon or not) so that people can make the trip over worth their while and travel time.
Anyhoo, I purchased a groupon for a mani/​pedi. Being that this establishment is a salon and day spa, I figured what the hell, the service can’t be that bad. As I walked in, I was greeted by the receptionist who told me to wait a few minutes… cool. I took a moment to look around to notice: the place was busy and that they specialize in wedding party hair and makeup. I thought to myself yet again, it can’t be that bad.
As I looked around the salon and in the display cases (Turnoff #1: it had already been about 5 minutes and still wasn’t offered a seat), I was about ready to walk out when the manicurist was ready to see me. Without any initial consultation, she proceeded to file my nails (Turnoff #2: shouldn’t the client always be asked what shape they want their nails and if they want them cut?). As I stopped her and told her what I wanted, she told me it would be difficult to do. After all of this, as she polished my nails, she noticed that the polish was old and proceeded to polish my nails anyway (Turnoff #3: Really? Any polish-​nista knows this should be taken off the shelf yesterday).
Pedicure was just as bad (Turnoff #4: the pedicure station was a bench with pillows and a small sink with no jets. #5: No thanks for giving loving attention to my feet, that pedicure wasn’t even worth a coat of polish). I was offered no place to dry my nails but by then I was ready to blow that joint. I left with smudged nails and an appointment for a mani/​pedi at home.

I had moved from Bergen Beach about 8 years ago. While I lived there, I had gone to David James a number of times for hair cuts – always great service. The day before my wedding (almost 8 years ago), I went to David James for a massage and a mani-​pedi with my mom and sister – top notch service. I haven’t been there in 8 years with the exception of getting gift cards and jewelry around christmas (BEAUTIFUL selection of jewelry, as well as handbags).
I had gone onto Groupon one day and they were offering a deep tissue massage at David James for more than half the price. I snatched it up right away! A day or two later they had a Groupon for a spa mani-​pedi for ½ the price as well. I had a wonderful previous experience at David James so I was excited!
I had called to make an appointment to use my Groupons and was told that for the Groupons they were only doing the services on certain days and they were booked up until the expiration day, BUT would extend the groupon for another few weeks to accomodate me… which was very nice. Which is why I gave them 3 stars instead of 2 stars. Let me explain my rating of only 3 stars:
2 stars on Unilocal means: Meh — I’ve experienced better.
3 stars on Unilocal means: A-​OK.
My experince at David James was «Good for the Price Paid». So A-​OK for the price. If I was paying full price for the services I experienced, I would not have been too happy.
Deep tissue massage:
First off… this has NOTHING to do with the lovely woman who did my massage and my nails. She was very friendly and this is NOT her fault, BUT, let’s be honest, David James Day Spa – She is NOT a professional masseusse! I’ve had enough massages in my lifetime to know what a real professional massage feels like! She is a nail tech – a really good one – but not a masseuse. She didn’t even know to put the pillow roll under my legs. I go to Mimi’s Nails and Angel Gift Nails in Bay Ridge. Sometimes they offer a quick back massage for $ 10. It feels good, but you know it’s not professional. So in conclusion, I did enjoy the massage, but would I ever go back and and pay $ 90? No Way. For $ 40 – yes. I’d go to the Green Spa or Cavali Tonuzi… where they give REAL massages.
Oh – and hearing a ticking timer throughout my treatment with a loud – and I mean LOUD alarm going off at the end wasn’t a nice touch! LOL
Now, do I think your spa offers REAL massages? Yes, but I think you cheaped out for the Groupon customers, which is very dissapointing. If I were someone who had never been to your salon/spa…I would NOT come back again for a massage.
Also, the spa is nothing special. You guys need to take a trip to some other spas to get some ideas. I was not even given a robe or slippers or offered water or anything, that was a first!
«SPA» mani-​pedi:
Let me start off by saying that 99.9% of the time, I get my nails done in a NAIL salon where they have spa chairs with massaging backs, whirlpool foot baths, nail dryers, and a large selection of colors. They are also ½ the price of what spas charge – and do an excellent job at what they do.
So, although the woman who did my nails at David James did a wonderful job, I was missing those extra touches that Mimi’s or Angel Gift’s have. David James just had a bench you sit on, with dirty pillows (clean them or get some new ones) and you put your feet in a sink of water. The spa mani-​pedi to me, was no different than a regular mani-​pedi, except they put some sort of mask on your legs and some extra jelly stuff on your hands. But, I wasn’t going to complain because the price was good and the woman did a good job.
But seriously, someone at David James needs to visit a nail salon to see what a «SPA» pedicure is all about and raise your standards a bit. You do say you’re a spa, don’t you? Why would anyone pay the prices you charge when they can go to a really nice nail salon, pay a bit less and get a lot more treatment. At the nail salons I’ve been to, you not only get a mask on your legs, you get to PICK the scent of your mask, your feet are in a scented whirlpool foot bath, and you receive a hot stone massage and a lotion massage that lasts about 10 minutes. It also includes a parrafin wax heel treatment. Also, where are the nail dryers??? After my mani-​pedi, which did come out BEAUTIFUL, the nail tech said «where do you want to sit to dry»? Um… you guys don’t have dryers? Oh no, they don’t! I sat for 15 minutes next to dirty pillows, watching tv, blowing on my nails with my breath. They were still very tacky when I left… they had a «spray“oil which didn’t work. And my nails never really dried and when I woke up in the morning they had the creases from my sheets. What a waste! I now have to go to the nail place by me and get a color change.
All in all, for the price, it was decent… but I will not be returning… except maybe for some jewelry…

Love the friendly service here! Have always used Julia for hair color and she always delivers exactly what you want! I’ve been everything from blonde to brunette and every time I leave I absolutely love my hair

I love David James! Everything I’ve ever done at this salon has been top quality. I see Jing for manicures and pedicures, Franco for haircuts and blow-​outs, and Suzy for spa treatments.
Jing will give you the best manicure you’ve ever had in your life. Once in a while if I’m with friends, I’ll get a manicure elsewhere, but afterwards I always miss Jing. She really fixes the cuticles and makes your hands and feet sparkle.
Franco is a magician because he makes my super curly hair stick straight. He never cuts too much off and I always feel like a movie star after I see him.
Suzy does fabulous spa treatments like facials and body wraps. She is only there sometimes, so you have to make a special appointment. She also does my eyebrows from time to time. She doesn’t wax, only tweezes, so it’s very precise and my eyebrows look perfect afterwards.
Everyone at the salon is very friendly and nice, never snotty. If you are in the area, try it out!

Esther, Marina, and Raynel are the best! They made me look so hot on my wedding day that I became addicted to them. Not only do they create natural beautiful looks, they also explain the reason behind what they have done, and how you can replicate the look yourself. Their haircoloring and makeup application are my favorite services.