Applebee’s

I visited this location for the first time last night with my family (My sis is bourgeoisie and never would’ve picked this place) and we were waited on by a waitress named Ashley. She was so nice and attentive, because of her we had a great experience. The food was good and the drink were even better. The staff were all so friendly; especially our server, Olivia. I would definitely go back! Thank you!!!

One of the longest waits for service I’ve had for take out for a restaurant ever. Very poorly managed and I probably will just call in my order for pick up instead of going right there for take out to get food from here. Located in Gateway Mall in Brooklyn I will admit, the area especially on a weekend gets very crowded with families from all over shopping and wanting to get something to eat. However for this day that I went to Applebee’s it was not heavily crowded and with only 3 people ahead of me, 2 of whom had already placed their order prior to me even getting there, you would think that I wouldn’t have to wait long for a $ 12 order as if I was actually sitting down at a table… with a plus one… ordering two entrée’s. So why on this day was I waiting almost a half hour for my order to be taken and around another 20 – 25 mins to actually get my food. Lucky for them the order that I did get was pretty good (Quesadilla Burger with onion rings, you should try it, it was actually really that good.) But yeah, the service… really needs a drastic improvement here and not in a rush to return anytime soon and if it wasn’t for how good that quesadilla burger was this rating would definitely be a 1.

The two for 27 deal was good. Had the steak and sides. Garlic mash potatoes and four cheese Mac and cheese. The appetizer we shared was the boneless spicy wings. The service was good .Our servers name was Yanique. She was welcoming, attentive and professional. It was a Tuesday night and the service was good. I would come back. The tablets on the tables are innovative and speaks of the times. I got better service here than at Red lobster in the same area at gateway mall Brooklyn. The staff is good. Red Lobster could take some lessons. I also had the banana cheesecake with cracker jacks. It was yummy, interesting and appealing. I have one little quirk though the steak sauce was watery and I didn’t like that I don’t know if it was the heat or water was added. My partner told me his steak was a little overdone since he asked for a medium well but I thought mine was good juicy and flavorful. The Mac and cheese was good because usually when you add too many ingredients it gets greasy but this was not. The garlic mash potatoes were warm and tasty. I was not disappointed by the portion or taste of the food. I had a good experience and I would tell Applebee’s I’m a fan and would come back. The food was good I forgot to take pics but I did take one of the cheese cake. I would come back to this location.

Me and a friend went for some food after work. We were greeted by the host who informed us that if we didnt sit at the bar then we cant get happy hour drinks or half price apps… mind you it was after 11. Ive been to many applebees in my life and never have I heard this.

I am not an Applebee’s fan but i have enjoyed coming to this one the most. Its huge, the hightop tables are nice, also the outdoor seating is a crowd pleaser. The one thing that i enjoy the most is Happy hour because everything on that menu is half off. They improved the menu recently adding wood grilled items. The buffalo bites are salty!!!
Its a great addition to Gateway mall if you are just looking for some place to hang out and have a few laughs.

More than half a hour waiting just be sitting what a shame after being waiting for more than of 45 minutes I have a damaged salad horrible beginning let see what next this is disappointed, well the waitress told the manager about the incident with the salad and he came immediately to apologize he offered me do delete my dish from my checks and a real apology at least the customer service is good in here

I usually come here for happy hour which is a pretty good deal. Half price on most apps and $ 4 well drinks or beer (or $ 6 «mucho» long island ice tea) all night long Monday to Thursday. Service is hit or miss, so come with plenty of time and have some drinks while you wait forever for your food.

Horrible service! The appetizer was fine, I asked for extra plates and the server didn’t bother coming back. And as for the entrees, one was cold and blan while the other was fine. Waitress didn’t even bother checking in to see if everything was okay. Never coming back to this applebees ever again.

I love applebees but my visit here left much to be desired. The service was really slow almost like none of the staff wanted to work that day and that was urprising because I went about 1 o’clock on a Saturday afternoon and it wasnt even that busy. My waitress was always dissappearing and the food didnt seem fresh. i would definitely go back to applebees but not at this location.

The place is in a big shopping center which is great cause you could walk off your meal. You wouldn’t have to do much walking though cause the portions here are ridiculously small, however the plate it comes in is huge.
My server was Mark and he was awesome. The place is nice and big décor okay, food was fine .
But we won’t be coming back for the itty bitty bowl of soup. Or 4 chicken nuggets with a handful of fries for $ 15.00! No leftovers for kids to heat up for tomorrow’s lunch here which is always a plus for me whenever I go out to eat .
I gave 3 stars cause our waiter was great.

Service was really slow. My mom ordered ribs. They were out. Really? I had the shrimp Thai salad and she had the shrimp stir fry. It took forever. The portions were small for the price. We waited for everything-​to be greeted, to place our order, for the check, for her to come get our payment. It was awful. The servers wear black but our servers apron and short were dirty. The floor could have used a vacuum. My salad was pretty good, despite being a little small. I had better experiences at other apple bees so I will give them a try.

I’ve had better food from the frozen food section. The frozen Piña colada was yuck. The appetizers were either barely luke warm or overcooked. This visit was convenient because of the location but really a waste of an evening. Nothing to go crazy over. Service, slow. Bar area, loud profanity and obnoxious. When is too much drinking enough here? Appears to be more of a hang out spot than restaurant dining. Won’t see me back here anytime soon.

Worst service. Food is good sometimes. But service is the worst. They bring me the check just after I order and I don’t even received the first meal or drink. So is she waiting for the money and I haven’t seen the food. lol.

I never was a fan of Applebees; their food reminds me of microwavable frozen dishes from Smart ones and Lean cuisines which actually taste better, unfortunately. The service was surprisingly decent tho so no issues there. I had the boneless chicken, the tacos and some soup that taste like tomato paste. I wasn’t impressed with none of the dishes and I didn’t even attempt to finish them because it taste so nasty.

My experiences the last few times have been really good due to an awesome server by the name of Nyasia. I’m probably spelling her name wrong, but she works the happy hour section. We always look for her because she is never disappointing. Always polite, prompt with out orders and great customer service. We could be gone for weeks and she still remembers our orders. If you go for happy hour, sit in her section and ask for her! She is never disappointing! Plus the boneless Asian-​Chile wings & fries are hella bomb!!!
Other servers I cannot speak for because I have had bad service in there before while sitting at the bar, but she changed my views of that particular location.

Located in a nice new area, at least from the outside.
In reality I’ll be surprise if Gateway Center lasts in it’s current state at all. Already graffiti as you enter in a seemingly modern area.
Anyway, I know it is AppleBee’s and I wasn’t expecting a mind-​blowing experience but it was perhaps one of the most disappointing chain restaurants experiences I encountered.
The positive was that the wait was nonexistent for a Saturday afternoon which should have forewarned me. But service was alright, overly worked waitress. I ordered three apps for I believe 20 bucks, portions were sufficient but the presentation and quality was just awful, everything tasted so frozen and nuked.
Drinks were okay.
It was loud, dirty and just depressing.
No way I Would go back.

To be honest, I never was a fan of Applebee’s however my choices were limited. I must say, this location offers a «ounce» of hope I had in the franchise! I went on a weekday late afternoon. The place is huge and offers outdoor as well as various indoor seating arrangements (including a full wrapped bar). I went for the 2 for $ 26 entrée plus shared appetizer. Of course for such a deal, the portions were OK (not too large). The appetizer took forever before my near death (of hunger)! Our server was pleasant and helpful so it kinda made up for it. Overall it was a cool lunch. The food was better than what I had in mind.

This location is only a few years old, so everything is pretty new. They have outdoor seating which is really nice on a good day.
I must say however, the service here is pretty bad… I waited over a half hour for my drink, after waiting 20 minutes for the waitress to greet us.
I gave it two stars as the food was OK and the manager seemed to have some customer service skills. She apologize and took off the drink.
To make it worse, the food then took long to come out as well. I was with my 15 month old daughter, and thank goodness she is a wonderful baby or this really could have ended badly.
They are located in a shopping center, so plenty of parking (as well as plenty of other eating options, I’m just saying ;)).
As for now, I would not recommend this location because of the terrible service I received.
Happy Unilocaling

You can go there you have a lot of free time and if you want to test your patience.
We were ignored for 1.5 hours, got only salmon order, could not wait any longer for order of ribs.
It’s a worst service I have ever experienced, it’s also a rude service — the waitress, the manager never apologize about the long wait.
First time in my life I did not leave a tip.
When we were leaving we had a feeling that they owe us for lost time and
Destroyed appetite.
Needless to say that it was our first and the last visit at that location.

My bf and I went in for their late happy hour after shopping at the Gateway shopping center. The host warmly greeted us and we opted to self-​seat at a hightop in the bar area.
Our server Nyasia greeted us promptly with a smile and offered to get our drinks started.
We ordered a couple appetizers and 2 mucho long islands $ 6 (made perfectly)
Drinks came and the food quickly followed. Everything was great and so was the price.
Nyasia checked on us frequently and was awesome! It’s seldom I experience great customer service anymore.
We got the check and our payment was processed quickly.
I’d recommend this place for late happy hour, prices were wonderful and the potions were hearty.