Paramount Stores

Normally I would say that this place is great for the value and I am a normal shopper since I live in the area, but after a recent event, I need to share my experience. My wife and I recently moved into a new apartment, and we were looking for something quick and inexpensive to start off with and we’d build up from there.
I purchased some items that I wasn’t sure if it would work with what we needed/​sizing etc. Before I left the store, I asked if I could return these items if necessary and was told yes. I returned after a couple days with a couple items that I didn’t need and was denied (even though I was told that I could return these things). I ended up speaking to a very rude manager who didn’t help and was also saying things that should not be typed here. Apparently, some of the items were on sale and the cashier wrote «final sale» on the receipt. While I understand the reasoning behind this, I tried to explain that I was given false information.
I understand that I was stuck with my purchase, but my main complaint is about the customer service I received (or didn’t receive). I suppose since we live in the Bronx, we are just second rate customers who do not deserve customer service, and as such, they should not deserve our business.

I really enjoy this store because of the great prices and selection. They really are the place for reasonably priced window treatments and bath essentials. However, the service could be better. The store is not very big or too crowded, so there is no excuse for the staff not knowing much of what’s in stock. I was told that they didn’t have something, only to find it myself with some diligent looking. The trade off is the prices, so its worth it.

We love to come here to get our shower curtain and whatever items we need for the bathroom or the living room, just wish the store was as big as there sign out side, when you get inside, it’s so small, and the staff, just don’t seem to want to work, also seem like you are bugging them when you ask them a question.
well the price are good, but the service sux.