Gowns by Louise

I made an appointment with Louise and from the moment I stepped in I was treated like royalty. Louise herself was helping me, did a quick updo on me, headpiece, veil I was ready to get married :).They have a large assortment of gowns, and much more. Big difference from these big name bridal companies, your on your own once you step on them .I love to support Bronx owned business. My people

You can trust Louise! Formal occasions can be stressful but Louise is a very experienced professional who really knows by instinct what will look great on you and she will go to great lengths to get whatever you want. I have never met a more patient staff. Trying on dozens of dresses over several visits can be a drag but not when you meet the really nice women at Gowns by Louise.
Price is a major factor! I expected these dresses to be so much more expensive but they weren’t. Louise knows how to help you keep to your budget and thus enjoy buying fancy clothes and planning the event of your dreams without be sick with money worries. Everything else you need for your event can be arranged through Louise and you can trust her suggestions. She has been in business for a long time and has really helped people who may not be able to afford outrageously priced events. She can even preform your ceremony… Now that’s one stop shopping that you can enjoy and focus on the important aspects of your life celebrations.

Dress disaster!
I ordered a very expensive designer dress for my daughters wedding. As mother of the bride I wanted it to be special. I placed the order on ³⁄₁ for a ¹¹⁄₂₂ wedding date thinking I had more than enough time. The owner never called to tell me the dress was in so I began calling her in July. The dress finally arrived in August and when I went to try it on I saw that the wrong size dress had been ordered. The size did not match the size on the invoice. Louise admitted she had ordered the wrong size accidentally and then said that she was not able to get another since they were not in stock. I was told not to worry-​they could take the dress in and it would not be a problem. The seamstresses pinned me into the dress and I was told that I would be called when alterations were completed. Again, I had to call them to find out the status on the dress. Once completed, I went to try it on with my daughter (the bride to be) in attendance. What they did to the dress was a nightmare. My daughter described it best when she said «we could have watched a you tube video and done the alterations better ourselves». She described it as a «chop job». The dress had gone from being way too large to being a disfigured, too small version of its former state. It could not be zipped up and the right side seam had a bubble. The spaghetti straps which were supposed to be removable, were sewn into place in the wrong places! I had never spent so much on a dress before in my life and could not believe the mess they made of this.
The only credit I give to this establishment is that they refunded my $ 400.00 deposit without difficulty. I had to go and order a new dress for the wedding the next day at a different store. Same designer and guess what? Thankfully, tt came in about 2 weeks later so I will have a dress for the wedding.
They must do better than this sometimes or they would not still be in business, but I will never return.

After attending a bridal expo & meeting with Louise, I knew she would be the one to help me. I was a woman planning my wedding by myself. I didn’t want anyone’s help or have their opinions sway me in a direction I didn’t want. May sound strange, but that’s the way I wanted it. When I met with Louise, I didn’t pick my dress after trying on countless dress after dress, I chose mine out if a catalog. She thought I was a little weird not trying on a dress similar in style, but I knew what I wanted. She helped me by referring my photographer, picking my veil & overall being that one person that didn’t stress me out.

IF I COULD PUT 0 STARS ON HERE I WOULD! At first I felt welcomed by the gentleman who greeted us. He was smart enough to bring Louise out to help us first. She told us to place our dresses on the bench that we were interested in. I just started looking for vendors to be used for my wedding… this was my first dress shop since the one I loved recently closed down (thank god I bought my wedding dress there already). I have 6 bridesmaids and is it crazy to do some reconnaissance beforehand? Half of my girls are upstate and the other half are in the city but they are very busy and successful women. Anyway the trouble came about when this rude lady who sounded and looked like she had been smoking cigarettes since birth came from god knows where. I may not have looked my best as I had just come back from a meeting in the city and it was windy. That is no excuse to mention where the budget dresses were and to then demand what I was doing? She said condescendingly, «Are you taking pictures of them?» I wanted to but I was afraid to say yes. She made me feel foolish and awkward during a time I should be confident and joyous. She then proceeded to put my dresses away. When we asked her where the dresses were she became confrontational and said we can’t leave them on the bench. She pointed to three of the dresses on the rack despite that there were five we had set aside. The only reason she could even identify the three was because the rack was so crammed with dresses that she couldn’t fully put them away. When I picked out another dress that I had picked she said and that one. We responded and what about the others. She then demanded what we were doing although my friend and I had responded that we were looking for a future visit with our bridesmaids a few times already. She also made a hit at me saying you need to have someone here to fit the dresses. I was mortified and left. I have never left a business before. I have visited a few venues and spoken to other vendors and even if the potential seemed slim that I would book with them they were still extremely gracious and helpful. Gowns by Louise had lost my business and that of my 6 bridesmaids before they even stepped foot in the store. I live locally and I would have love to use local vendors but not at the expense of my sanity.

To be honest, I’ve been to five bridal salons and this by far is the absolutely WORST and RUDEST one. I went without my Bridemaids (thank god otherwise my MOH would of left in handcuffs over how rude one of them was) just look at dresses, styles and colors. I was told it was okay to put the dress by one of the sales people and this random older lady came out of nowhere and asked if I was trying them on and I said no. She then put them away behind my back while I was looking at other dresses. She was confused by the fact I literally came to look at dresses without my Bridemaids, who were working, far away, but still be able to come I I found something that I would like for them to try on. After dealing with this wedding salon, forget that. I will tell all my closest friends who are planning to get married to NEVER go there again.

FOR THE LOVE OF GOD, DO NOT COME HERE. THE MOST HORRIBLE SERVICE EVERRRRRRR. I came in with my sister and mom because we had an appointment to look at mother of bride dresses. The doors were LOCKED but there were people inside. We ran the doorbell, nobody came. The customers inside eventually allowed us in. Nobody was at the desk and this old creepy looking seamstress came out of her room and gave us a nasty attitude asking what we were doing there. Not to mention she reeked of cigarettes as if she’s been smoking since 1945. And she’s a seamstress? I’m wondering if the dresses stink like she does. The woman at the front desk finally came in… and we asked if they had any mother of the bride dresses that are short… NOT long since it’s for a destination wedding. She waved her hand saying «no we only have gowns but look over there at the rack to see if u like anything». She didn’t even bother to show us a catalog. LADIES, DO NOT COME HERE. THEY ARE NOT PROFESSIONAL. Their store is completely unorganized and the gowns on the rack are crammed together.

I have to admit, this place wasn’t first on my list, not because I heard bad things but I nearly forgot about it. I used to live in the neighborhood and then my sister had mentioned it after going to the what…5^th bridal salon we had been to? I didn’t think I was going to find anything in a small shop since I already looked in quite a few.
Well, this place may have not been the first on my mind but it was the last I visited for my bridal gown. I found it, and at an amazing price! It was beautiful, fit my shape well and I never wanted to take it off. I loved it so much I even shipped it to Italy for our ‘second wedding’ because no other dress would do.
The service I received was pretty good. I think it depends on what time you get there and who is there. Louise was always wonderful to us and very helpful (and I also never felt pressured to buy any specific dress). She’s the one that found the dress I was dreaming of though a few photos features I had in mind.
I did meet someone who was not quite as helpful but still not as rude as a previous commenter had mentioned.
I can’t thank Louise enough for help in finding my amazing dress. I am one happy bride.