Midas

I went there yesterday for brakes. I called before I got there. I told them the year make and model of my car. They gave me a quote on the phone. I was satisfied. $ 159.99 they told me per front and $ 159.99 for rear. They took the brakes off the car and then the b.s. began. They told me I needed 4 new rotors. I knew I didn’t because my pads still had life on them. I have a 2014 vehicle. I asked the smiling mechanic could they cut the rotors and he said no way they were too far gone. I needed new ones. I went to the front desk and the guy gave me new quote over $ 900.00. I told him no way, that was way too steep. The guy at the counter who could not even look me in the eye because he is so used to lying to people then said well you can do without new rotors. I was like what? The mechanic just told me I need new ones. Do I need new ones or not? He came up with some b.s. answer. So I did not need new rotors and did not even need them cut. He gave me a new quote for the brake work which was $ 100 higher than what he quoted me on the phone. Don’t trust them. This is a 100% honest review. Find someone who will do honest mechanic work. I know its hard to find honest ones but I am sure they do exist.

Came in to have my brakes replaced. I had my brakes replaced over 3 years ago in this location and Midas warranty their brakes. All I have to pay for is the actually labor. I also asked for a oil change, tire rotation and replacement of my belts which I have. All seemed great until they decided I needed more work than what I actually need. Invoice total $ 1000 for new brakes, rotors and calipers! After consulting with a requested mechanic they agreed I didn’t need all that work. Now it seems like a hassle to get my back. Extremely pissed!

My car (audi A4) has over 200,000 miles and all of a sudden began sounding like a monster truck and knew it had to be a muffler issue. I took it to the Midas in the Bronx and they couldn’t have been nicer. Apparently this location has been family run since 1970 and the customer service was so polite and genuine. It is so easy to scam a young female with little knowledge of cars, but they did the right thing and just replaced two clamps that had worn out. Now my car sounds brand new. For the parts and labor it came to $ 150, which I think is quite reasonable and they were able to detect the problem and fix it within 90 minutes. I will definitely be going back if I ever have any car issues in the future.

These guys have the slowest service of any auto service shop I have ever been to. The first time I came here, I had a lot of stuff that needed to be done so I thought that maybe my last ridiculously slow experience was due to the amount of work. However, after waiting nearly 2 hours for my oil change, on a day when the shop wasn’t that busy, I think this is just their speed of business. There is no reason why a simple oil change should take this long. Now I see why their services were being offered at a discount. Don’t waste your time with these guys.

Watch Them Carefully!!!
That is my warning to you. Yes this can be a good deal for 25 bucks for an oil change and rotation if you watch them do it.
I was told that they rotated my tires and when I looked at my rims i noticed hand marks on them but the wheels were not changed. They tried to scam me. Little did they know, I had markings on my rims that only I knew about.
They tried to convince me that they changed them even after I pointed out the markings on the rims.
«why would we pretend to rotate your tires, look at the hand prints on the rims.» Any fool would realize that the answer is simple. They put hand marks on the rims to make it look like they did the work but didnt.
«Oh. Your tires don’t need to be rotated, the fronts have more wear than the back»
Thats how it goes. the front is heavier than the back. That is why you rotate your tires every 7000 miles or so.
and the best quote:
«You don’t know your car and this is bullshit»
The problem is that I am very observant and I know every scratch, and dent on it.
My caution to you. Make sure you mark your tires so that they see them. Also watch them do the work on your car.
Do not think you can trust them at all! If you do, you will pay for it!!!
I filed a complaint with the company directly.