Shaw’s

Stopped in for a quick grocery shopping, as I was in the immediate area.
Large, clean Shaw’s store.
Each section was spacious and had a good selection. Prices were also very good. Store aisles are extremely large and easy to shop, so much more pleasant than Market Basket at the mall. Pet aisle was a it sparse, but wasn’t too much of an issue. Ample parking and convenient location. May return but somewhat far to go back to a grocery store. Plus, it still doesn’t compare to Stop&Shop with scanners, and self checkout (and if I wasn’t so lazy yesterday, I would have drove over to Stop&Shop instead, a block away). Checkout went smoothly, and pretty quick which was a nice change from the long lines of other grocery stores (Market Basket and some other Shaw’s locations). Only complaint: the men’s bathroom is terrible. In definite use of remodel in the bathroom! Ugh. (–1 star).
Overall, good supermarket in the West Brockton area, Stop&Shop may be better if you aren’t shopping elsewhere in the Shaw’s plaza and prefer SelfCheckout. 4 stars.

Had a fantastic experience here today. I went in needing a veggie platter (among other things) and saw there were none already made. I sought out an employee in the produce department who was super friendly and was quick to give me a few options. He stopped what he was doing and made me up a platter in less than ten minutes and it looked fantastic! Also, the price was unbeatable. Great example of superior customer service!

I find this Shaws to be unusually badly run; I don’t know if it’s because of this store’s particular manager or because it’s located in a relatively lower income area where the management thinks lower income people are easier to take advantage of. Every time I go in there, I am charged a different – always higher – price than what’s marked on the shelf for at least one if not more, items The produce is frequently wilted – the snow pea pods sit out there for days, each day they’re worse than the day before. There is store-​prepared produce, sold by weight, that routinely has significantly less in the package (according to their own scales!) than is marked on the package and for which the customers are charged. The marked down deli goods are often bad or so dried out they’re inedible.
Anytime I’ve complained about these problems to the store, my individual complaint is resolved, but the store doesn’t appear to make any effort to correct the problem with the rest of the items on the shelf. For instance, my own overpriced item will be marked down and charged correctly, but days later I’ll continue to see others on the shelf with the higher, incorrect price. Wilted produced and dried out deli items are still on the shelf the next day, store-​prepared produce continues to have less in the package than what customers are charged for.
I shop at the Newton Shaws all the time – I’ve never had any of these problems there.

I wouldn’t say that this Shaw’s is the nicest or cleanest one around, but prices are usually better than it’s much bigger & tidier neighbor, S&S. Shopping amongst other polite individuals (like yourself) is a hit or a miss depending on the day of the week and/​or time of the day/​night you decide to visit.

Their selections of pre-​made sandwiches on Saturdays at 5pm are sorely wanting. Otherwise the store seems to be generally clean, and pleasant employees. It’s a big store and they have just about everything. I also like that they begin their weekly specials on Fridays.