Beautiful Nails

Walked in 5 mins before closing and they were still able to do my gel manicure. I was happy since the salon down the road turned me away. The salon itself is big and looks clean. The teen at the front desk wasn’t the friendliest or most welcoming person. She wasn’t outwardly rude but she clearly looked like she didn’t want to be there.
The gel manicure was done very well. The nail technician Anna was very polite and put a lot of care into her work.
Overall I had a pleasant experience and like my nails. I would return again and recommend the salon to my friends

I honestly wish this had an option for negative stars because that was exactly my experience
My nail «Technician» was rude, didn’t talk to me at all — rolled her eyes when i asked if i could run out to my car to get my gift certificate, snapped at me when i hadn’t understood that she told me i needed to wash my hands… and then after i left, i realized the nails are uneven, she didn’t clean them up at all, there’s glue pieces left, she didn’t glue the tips down enough. NEVER RETURN! It’s one thing to not be polite and welcoming and another to be rude and then do a garbage job… I want my money and my morning back!

I’ve been coming here now for two years. They do an amazing job and I always walk away satisfied. Great atmosphere and professional. Only thing is that I wish they would just splurge a little on getting a radio station through Spotify or something because I listened to way too many commercials. It was a little annoying.

Beautiful Nails is my favorite place for a manicure and/​or pedicure. The service is usually quick and friendly and the place is very clean. I like that there’s a steady stream of people in and out of there. It means other people share my opinion. I have been coming here for at least 5 years and will continue to do so.

I just started coming here after moving back to the area and it is a wonderful atmosphere with a very courteous staff (also super clean which is great too)! I’ve been to Anna and Linda to get my nails done and they were awesome! I highly recommend beautiful nails for their nail service (haven’t tried the other services)!

I’m new to St. Louis and I have been to Beautiful Nails twice– once for a pedicure and once for a manicure! It is a beautiful, clean, large, modern-​looking nail salon and has a very spa-​like atmosphere, complete with a beautiful fish tank and rock wall feature. It is also very convenient for me since I do a lot of my shopping in Brentwood– it’s just around the corner from all my favorite stores. It’s definitely somewhere I will continue to come to!

REPORTED TO THE HEALTH DEPT. FOR SANITATION VILOATIONS and I would’ve known that if I looked at more reviews. Today I was a firsthand witness to Nail Technicians blatantly ignoring industry & State sanitation protocol while putting Customers safety and health at risk. Called earlier in the day and made an appointment. Signed in but then I noticed walk-in’s being seen before me. I asked what that was about and was then told they don’t take appointments on Sunday; well if I would’ve known that then instead of waiting, I would’ve just came in earlier.
I go to sit in the pedicure chair and as the water is running I can see that there are large pieces of cuticle and skin floating in the water. My Nail Technician («NT») is motioning me to put my feet in and I keep asking her has this been cleaned. She never answered me but she drained the water immediately, used some 409 spray then ran the water again. She pulled out utensils from what appeared to be a children’s Crayon box. I’m used to sterilized utensils coming out of a package but she had items loose in the box. I asked her were those clean, again she said nothing but sprayed them with something; I believe State law says items must be submerged for at least 5 minutes in a disinfectant, so this is not sanitary. At this point I really don’t understand why I have to keep questioning things.
A lady to my right gets done with her pedicure and within two minutes someone is running water in that same pedicure bowl. I immediately tell the woman don’t put your feet in there they haven’t cleaned that bowl. NT’s should be cleaning up right after every service. The previous NT never came back and the new NT gave the bowl a few sprays (nothing was wiped) and off she went. We get to the end of the pedicure and instead of using lotion on my feet my NT pours cuticle cream all over my feet and legs. After I point it out to her that she’s grabbed the wrong thing, she giggled wipes it off and then uses lotion. Where are you right now? How are you not paying attention?
The Customer to my left is talking to her NT about fungus and cuticle issues she is having. She turns to me and says «you caught that your bowl and the woman next to you didn’t have her bowl cleaned maybe that’s why I’m having problems and rashes on my feet.» Huh? Yeah Lady — don’t come here any more. The potential of infections is greater than people realize and if something doesn’t look /​feel right you have to use your words. I will admit it is hard as heck when you can’t communicate on a basic level with some of the NT’s.
When we get to my finger nails, she is so busy speaking to another NT that she files my nails down to the max and lopsided at that. At one point, I had to take the file from her and show her that my left thumb didn’t match the right in length or shape (so do I get a discount for doing some of the work). Then she actually walked off to talk and left me trying to fix my nails. In frustration out loud I said, «this week is too important I don’t have time for this, this is too tacky». All of a sudden she could speak (note not a word before this). She asked if I was a Nurse — I told her no and why it needed to look better then she says «oh very very important, so you’re a good tipper» — say WHAT?!! So is that what warrants how much you talk or how good of a job you do? If so that’s problematic because the tip doesn’t come until then end.
My nails could’ve been done better by a 5 year old. The nails were crooked, still had hints of my pervious yellow nail color and the white of the french tips was unevenly done. I can overlook all of that but the lack of cleanliness is what troubles me the most. I never saw anyone go into the sanitizing system to pull out a fresh pack of utensils and even though 409 was used (only after telling the NT’s the bowls weren’t clean), 2 – 3 quick sprays at the bottom of the pedicure bowl does not equal a thorough cleaning.
I won’t be returning and if you’re a regular here you shouldn’t either. If you’re going to attempt to try this place please be mindful of your surroundings, watch the associates and speak up for yourself.

I have been to this salon on several occasions as it is close to my workplace and I can sometimes squeeze in a necessary mani or pedi over the lunch hour, I have had some great experiences, and others where the nail techs have been rude and not provided what I asked for. If I would ask to cut the nail shorter, she would tell me it looked better longer, despite the fact that I like to keep my nails somewhat short so they they dont break and don’t get in the way when I am working and typing a lot. I am disappointing because the atmosphere is nice and there are plenty of seats for manis and pedis and the wait is never long. The last nail tech I had was so salty that I will not be returning for quite a while. Plenty of other nail salons with less expensive pricing and friendlier staff in the area, It’s too bad that one o two techs have ruined it for all the others.

Rushed, pressured to tip in cash. Pedicure is uneven, not worth it. ;(what sucks is we had 7 people so it’s not like we weren’t bringing in business.) Big Bend location is way better!

My first pedicure ever. Seemed fine to me. Nothing to compare to, $ 26, $ 30 with tip. Solid value? I’m not certain.
I kept thinking of the Seinfeld episode with the Asian gals speaking amongst themselves and wanting to know what they were saying! Ha ha.
Good enough spot though, I had no appointment and they attended to me with a short wait.

I’ve been a handful of times, but find that this place is hit or miss.
Unfortunately, the most recent time I went, I was disappointed in my gel manicure. I asked the nail tech to file my nails square, and she refused to — saying square «is ugly» even! I thought that was a little inappropriate but figured she’d do it anyway since I asked again 3 more times. Nope — she went ahead and shaped them how she wanted… That aside, she also painted too close to my cuticle, so the gel (which for me normally lasts 2 weeks), lasted less than one week before snagging on my hair and eventually chipping/​peeling off.
I think the cost is comparable to Ladue Nails, who regularly do a good job, so I probably won’t be back here.

Have been here before but made the mistake of coming on a Sunday nail tech disinterested and no offer to get keys or carry purse or coat to drying area. I had a manicure and pedicure and left a generous tip but very disappointed. I will not be going to her again. They need to have better management on Sundays. Or people who actually want to work!

This was a very clean place. I think I didn’t get a good nail tech though. She was very very rude and rough. She couldn’t speak English, when I tried to explain to her I had bubbles in my polish after she finished the gel, she would just say «me speak no English»… She also didn’t get the polish to the base of my nail so the polish will be grown out with in a few days! I liked how clean it was but I will not be going back because of how rude and unfriendly she was and the service wasn’t that great.

It was my first time visiting this salon. I haven’t had my nails done in a over a year and was really concerned on finding the right place. My girl friend suggested this salon and the reviews where great. As I got my nails done I looked around and the place looked beautiful and very clean. When I get my nails done I go big or go home no plain French for this girl. Linda nailed the look I was going for! Couldn’t be more impressed with how they came out. I will def come back!

It was my first time coming to this salon today and I have to say, the service was fairly impressive and the place was clean and well-​kept. I am one of those people who is afraid of change so when I came here, I was really nervous and I was skeptical that I would actually like how they do my nails but when it was all over with, they turned out beautifully done and I am happy with them. I ended up getting a much needed pedicure and a gel/​shellac manicure with 2 colors (pink french and an overlay of pinkish sparkles).
Like one of the comments on here, it felt a little bit awkward when I first stepped into the place because it wasn’t really friendly and inviting when I came in. However, they seated me without a wait and started on my pedicure right away. The lady who worked on them was pleasant enough and she made small talks. I also liked how she started on my nails (soaking them in acetone) right before she worked on my pedicure. If you have ever had gel/​shellac before, you know what I am talking about. Anyway, the pedicure was nice and relaxing! The manicure was also pleasant. I had another tech work on them since the one giving me the pedicure had an appointment after finishing my pedi and that was fine. The manicure tech was more talkative and friendly but still did an awesome job!
Overall, I love the end-​results and will definitely be back!

After three visits, and mixed results, I am prepared to review Beautiful Nails. I think that at any nail salon your results vary depending on who completes your service. Generally, I can say at Beautiful Nails gets the job done. Nothing here is over the top great, and there isn’t anything I hate about it.
It seems clean (equipment is taken from sanitized bags and you see the spray bottles of chemicals over by the pedicure chairs). Some of the technicians are more personable than others, and some do not speak English, but rely on others to translate for you.
There is nothing special here, just an average salon that gets the job done. The location is convenient for me, the price is right, and my nails end up looking fine.
So what am I missing? (Warning, I am about to compare STL to my former home of Chicago.) i miss the free massages my Chicago nail salons offered while your nails dry or during the manicure. I miss a truly relaxing atmosphere with spa like décor. Competition which drove each salon to truly work to its full potential. And if you think this sound so luxurious that you could never afford it… get this: the average mani/​pedi price in Chicago is $ 35.
So, I will continue to go to Beautiful Nails until I find a superior alternative…

Friendly, clean, and very reasonably priced.
The only downfall is they are so busy they do 30 minute pedicures… I do enjoy a little bit longer and more relaxing!

My place of choice for a quick and good pedi! I started going when it opened and it still looks new. Very big and clean with a ton of chairs for manis and pedis. Love the saltwater tank too, so fun to watch!
You can walk in or make an appointment. I think most of their business is walk in. The wait can get long at peak times but it usually moves quickly. I tend to make an appointment now because I have a preferred tech, Ann. She is great! Gives a good massage, is friendly, remembers me and facts about my life even though I’m not there often. She speaks good English too, which I don’t care about if someone does a good job but I like chatting with her. She has a lot of repeat clients, so making an appointment is a good idea.
Pedicures are $ 26 — cheap! I have had a couple other techs who were just ok. It bothers me a bit when they call across the room or chat in Vietnamese while working on people, because sometimes it’s obvious that they are talking about clients and sometimes laughing. Oh we’ll though!

I usually go to the other Beautiful Nails location on Big Bend, but yesterday when I really needed a fill, they were closed because of new carpet installation. A very friendly employee told me to try the other location, so that was the best option! Up Manchester I went.
First thoughts? Yeeeeaaah, these people aren’t near as friendly as the other location. I know it’s just nails and friendly employees don’t result in a better manicure, but I really place a lot of value on the environment of places. I walked in and everyone just kind of stared at me… I felt like I should start doing circus tricks or something. The woman that did my nails only spoke to me when she needed to tell me how much I owed, and it just was not a comfortable atmosphere. She was also pretty rough on my nails (note to nail technician: that drill you use has a rough end to it and probably shouldn’t go on skin! Keep in on the nails, please. Ouch.)
Three stars because regardless of the unpleasant experience, my nails look damn good. I would consider stopping in again if I’m in a bind and I had no other option nearby. But you could at least say hello when I walk in the door! Spend an extra ten minutes driving and go to the Big Bend location if you can.

This is a beautiful location — relatively brand new with up-​to-​date equipment. There is a nice saltwater aquarium in the middle of the salon to enjoy from anywhere in the building. Plenty of parking and a convenient spot near the corners of Brentwood & Manchester. Plenty of people on staff, and as walk-​ins, we were seated right away.
Service was friendly and a basic mani/​pedi was only $ 35, so why am I only giving them 2 stars right now? I was in pain the whole time! She started with the pedicure and as she hurriedly ran the file across my toenails, you could practically see the smoke rising as she filed off my skin along with it. She didn’t keep the file on the nail but laid it across the top of my toe (skin and nail) and started filing like a mad woman.
Then when it was time to push cuticles back, she went so fast that sometimes she’d skip over the edge of the cuticle and onto the tender skin surrounding my nail. One particular instance when this happened hurt so bad that I could not/​would not return my foot to the foot spa because the new sore spot was stinging/​burning so badly.
I tried to communicate this, but I don’t think she understood me. I just grinned and bared it. The mani/​pedi looked great afterward, I have to admit, but my toe was sore for a week afterward.
What was strange is that my friend had a spot on her credit card receipt for gratuity, but my receipt did not.