McDonald’s

Only this location in Brenham has Quality Service and Fresh Food. Well Managed…
and Friendly employees…

This is the worst mc donalds establishment in Texas. Possibly in the United States. The cashiers were talking about fighting another woman for so long while I was waiting to order that the manager chimed in and told them to take my order. The girl rolled her eyes and then finally got to taking my order. They did not give my daughter her chocolate milk and when I went back to order apple pies I got the same treatment. The manager asked one girl to get my order and she walked away. Another woman came up and took care of me. If no stars were available then I would go with none.

My friends and I were weary after a long journey and a night of heavy drinking when we reached the Brenham McDonalds Restaurant. We entered the establishment at just before 11 am and were relieved to see the breakfast menu. However, when we tried to order breakfast we were met by the manager who smashed our dreams and told us that we had to order lunch. I’m not accusing her of being deceitful but the sign clearly displayed breakfast items. Maybe we were mistreated because we were not from the area.
After resigning ourselves to the lunch menu, we attempted to order when I noticed a sign written in florescent marker. The marker used made it very difficult to read but the message was clear: the restaurant had no potable water. No soda, coffee, teas or anything else. I asked myself «how can this restaurant be open with no access to running water?» «What is happening in the kitchen of this establishment?»
Defeated, my party and I set off down the road in search of another McDonalds. We found one a short time later in a gas station. I had not believed it possible that I would prefer a gas station McDonalds to a free standing restaurant. Indeed, this experience has given me a great deal to think about.

What happened to the playground? My daughter was upset when she saw the huge changes with the playground. She was looking forward to come here and play since there’s no playground in Sealy, TX anymore. Also, I ordered a strawberry lemonade and apparently someone put too much of strawberry syrup. I blended but it was still too much. The Southwesr Salad with grilled chicken came out pretty good.

Really? Has no one else reviewed this McDonald’s establishment yet? Well… then let me be the first, and with a one star rating.
I’m not usually one to go to McDonald’s a lot — but my boyfriend and I have found ourselves in a situation where we are commuting from Austin, TX to Houston, TX frequently. Brenham is one of those little towns in between that makes a good rest stop and we decided to catch some eats while buzzing through.
This is, without a doubt, the s-​l-​o-​w-​e-​s-​t McDonald’s drive-​thru I have ever experienced. One hand doesn’t know what the other is doing, and no one is getting along.
We waited in line quite a while to place our order. When we got up to the first window and paid, the lady along with an employee standing behind her were making snarky comments about the second window’s ability to do things correctly. to me, the customer. The truck in front of the car in front of us backed up and came back to the second window for order fixes, so the wait was somewhat long. The car in front of us had no problems, that we know of.
When we got up to the window, it took forever for them to get our food out, and they even took our receipt to try and figure out what we ordered. So, we got our food but they neglected to get us our second drink. They checked our receipt and the lady pointed out that the second drink was not on it. Well isn’t that interesting, that the first window screwed it up, considering they were the ones making comments. So, I had to whip out my credit card *again* and pay for an additional drink at the second window.
Seriously? I mean. seriously. Might I mention, that I have never *actually* worked at a fast food establishment, BUT I have worked for the company that makes the point of sale registers and the grill monitoring systems for many fast food establishments including McDonald’s and used to help troubleshoot these exact systems. It’s not that complicated to take orders, watch the grill and order screens and go down the line. If this conglomerate of people cannot figure this out, then maybe management ought to consider retraining these people to get along and work together so that they can perform their jobs correctly.