Town Fair Tire

I was stranded in the parking lot at the shopping center on Grove Street with a flat tire. Did I mention that it was dark, pouring rain and I live in Maine. I was doing an errand for my 96 year old Mother. My suv was filled with shopping bags and my 90 lbs black lab. I went into Town Fair Tire and «Rene» was my Christmas angel. He came out and pumped up the tire so I could drive it over to the shop. They fixed it right away and charged me $ 4.20. It took about 20 minutes and me and the dog waited in the customer area. This was about an hour before they closed. I would highly recommend this place. They really helped me out of bad situation. Thank you!!!

Last week, I wrote a review about my disappointing experience at town fair tire/​Nashua, NH. Well my Braintree, MA town fair tire experience couldn’t have been more different… in every way. Driving home from NH, I called this site for an appointment. While on the phone, I didn’t have all of the exact tire specifications but explained the needed tires had been ordered and were in Nashua. Braintree manager took it from there, called Nashua and arranged for my tires to be shipped to his facility the following day, called me back and made an appointment. Upon arrival, I was immediately and politely waited on by someone other than who I had spoken with previously. He quickly located my tires and Also discussed my situation with the other guy. I was quickly checked in and told my tires would be done in less than an hour (the Nashua dealer, whom Id had an appointment with for two weeks, essentially told me I’d be lucky if my car were done in under two hours… after standing there for 15 minutes while 5+ guys talked on the phone and to each other, basically ignoring me and the other woman in line.) My tires were finished in 45 minutes, and I happily decided driving to NH to avoid taxes on my tires would never happen again. And, there’s a TJ Maxx and a Home Goods next door!!!

Got there a few minutes before they closed but they stayed open to replace my tire after I had a nail in it! Excellent customer service.

I made an appointment online for 4 new tires and they were ready for me when I walked in! I was a little nervous that they might try to sell me higher priced tires and other add-​ons, however they did not. I had a certain amount budgeted and couldn’t really afford to go over by much. The gentleman did recommend I get a rear alignment along with the free front end alignment as my car is 4WD. It was an extra $ 49, but well worth it. It took almost 3 hours but they did an awesome job. I’d rather have them take a little longer than cut corners. I have only had the tires for a few days but it rides like new! It’s amazing how much a good set of tires and alignment can do. I couldn’t be happier with the service and quality of work.

I recently went to this store to have a tire replaced. I purchased Michelin tires because the salesperson at the other store (not the Braintree store) told me that if I purchased the road hazard protection plan and anything happened to my tires that I would have my tire replaced for free. However, the salesperson lied to me and I had to pay a portion of the cost of the tire because that particular brand is prorated. While I was upset that I had to pay when the product I thought I was getting turned out to NOT be worth the money I spent, I would highly recommend this store because they conducted themselves professionally and were very accommodating.

I only go here when in need, and I’ve blown a few tires. Lol. (Ugh…potholes) With that, I’ve never felt intimidated or have been treated as a «typical female driver», like other tire companies. The customer service is superior and I’ve never had to wait long for my tires. Also, love that I receive a call and a text for when my car is ready.

Paul at town fair couldn’t have been more helpful … needed a new tire at 5:30 in the afternoon. Was all done and out in less than an hour. My job requires travel … am letting all my coworkers know that this is the place to go

I wished to rate 1 start but is not fair for the other good employees there. The guy who does the alignment has no patience. My car has been pulling to the right and I was trying to figure out the reason why with the crew, then we all thought it was because of the alignment and we’ve been working on it. Unfortunately it turned out that the alignment didn’t work out, we tried several times within a month and it’s still pulling. I totally understand how frustrated the alignment guy feels because it’s exactly what I felt. On contrast, he has been really impatient and he was seem to blame all these on me, saying no one brings a car for alignment on a weekly basis. I admit it’s annoying but did I want it?
It ended up that it was the tire balancing problem and the other guy fixed it in just half an hour. The alignment guy Marcus then said why I’ve been blaming him for the alignment while it’s not even alignment problem. Truth is, I never blamed anyone for the problem and I simply want to fix it while those guys. I’ve been working on it with them, and it also consumed me tons of time.
What really pissed need off was that I got all my four tires replaced about a week ago and it started pulling to the right again that I had to do alignment again. Okay I then went for it, the alignment guy Marcus really got impatient and mad when he sees my car again. It really ruined my day just by looking at his face. Filled with unwillingness, dissatisfaction, and loathing. He just shut down the garage door with a look in his eyes like I owe him something while I was just trying to joke around a little bit on my car to make it a little bit easier for us. He may be good at his work but his attitude is not good for working.
Sometimes just one employee can ruin a great crew. It is a great place to go if you’re not going_​for alignment…

This location is my go to spot for all my tire needs. Both John and Jay are awesome at their job and very knowledgeable about tires. They both helped me out in choosing a new set for my car and were always friendly everytime I go here. Today went to get my two rear tires fix, a rotation and an alignment, all done within the timeframe I asked for. They offer what would be best and always has my interests and not trying to upsell me on anything. Definitely come here if your looking for an alignment, rotation, or whatever needed for tire relate stuff for you car, this location will take of you guys.

I had selected my tires and made an appointment online. When I got to my appointment John had actually steered me in a different direction to save me money! I’m not sure of any other shop that works to save you money.
I will recommend them to anyone looking for new tires and will definitely go back!

My tire blew out yesterday and the first this I thought to do was call town fair tire. They are extremely pleasant and very easy to work with.
I soon decided to get 4 new tires. I came into this specific location and spoke with Dan. He assured me that he would do his best to take care of me. He walked to my car with me and made me feel a little less upset about my situation.
We came back in… And he turned the computer so I could see for myself that he was doing his best to find me the right tire for a price I could afford. His energy and assurance made this a very pleasant experience.
I would and will urge people to come to this location. all the guys here are very nice and there first priority is to make the customer happy. 100%

Went to Townfair Tire in Braintree. Had a great customer service experience. They got me a great deal on tires. Marco is THE best tech. Knowledgable, friendly and very fast. He should be working for NASCAR he’s so good.
HIGHLY recommend.

Got my tires swapped a few weeks ago a and they were very friendly and nice. Went shopping right after and noticed the tpms light went off and gave them a call and asked about it and they told me to swing by and that they would check it out. Even though they were busy they still were able to check on my car. Very satisfied! Thanks again!