Brookstone

I went in to return an item with a receipt and within thirty days– my item was not used (still in a new condition in its original packaging and plastic wrapping) but because my box was opened they would not accept the return.
In my opinion they have a very deceptive return. I feel foolish for buying some overpriced, worthless gadget.

Ah, finally bought my brandy spanking new bed from here! Yayyyy! *You guys have seen my other forays into mattress-​hunting, right? Scary.*
So, the cool store alone pretty much gets 5 stars. You’ve probably ALL been in a Brookstone, so I’ll make it brief. Neat gadgets of all sizes and price ranges, some stuff seems frivalous, then you try it out *these stores are very cool about letting you try everything out, and encourage it!* and you HAVE TO HAVE IT. OK, I have to have it, cuz I am sucked into marketing genuises’ ploys, and I, um, love to shop. Anywho. Everything from massage chairs down to alarm clocks with all the bells and whistles (really, I think some have bells and whistles!); it’s just a fun place to browse, and a great place to find something for the person who’s super hard to shop for. Fun.
We finally got our mattress here because my parents got a promotional mailer, and the deal seemed great. I called up this store (closest to my house), and confirmed the aforementioned «deal» with an associate, who, come to find out, is «new». To make a painfully long story short *I am sooo good at that ;0)*, the deal was not quite as great as advertised *sneaky, sneaky, not including the price of the foundation (box spring on other mattresses) in the price*, and the associate had misquoted some of the offers as well, but 5 stars for the manager honoring the majority of the previously agreed upon price, and not killing the newbie sales guy in front of my Mom and I. We ended up getting the best price for a Tempur-​Pedic mattress that I could find, and came away with the other stuff I needed (Tempur-​Pedic pillows, new frame, etc.) for a good price. So excited with my new bed!
Small selection of Tempur-​Pedic mattresses, but my suggestion would be to try out other stores for the one you want, then come here to see how they compare price-​wise. Good selection of other Tempur-​Pedic products *the pillows and slippers come to mind*, as well as other bed-​related accessories that are sooo comfy.
And try out the massage chair while you’re there. Heaven.