Pier 1 Imports

Decent inventory but indecent sales pressure. The worst is the in attentiveness of management. While they are very aggressive about pushing products on you they are terrible at actually running the register. Waiting Line 8 people deep with only 2 cashiers. Meanwhile there are six floor reps attacking the unsuspecting. Bottom line, go to world market or pottery barn.

We came to Pier 1 to buy six dining chairs. We found a nice set and as we were purchasing them the manager said asked us would we like $ 90 back? If so you can quickly apply for a Pier 1 card.
I said no thanks, and she said again, we get $ 90 back just for a minute or two to apply for the card. We mulled it over and she kept repeating «90 dollars, 90 dollars…» So finally we said sure (we never apply for cards like this). We applied for the card and so she finished ringing us up and I didn’t see the $ 90 back on the receipt.
So I asked her where is the «$ 90 back?» And she then said, «oh you will receive a voucher in the mail in about a month for $ 90 off your next purchase.»
I told her she didn’t mention any of that, and assumed we would get «$ 90 back» like she repeated several times. She told us no that’s not how it works and played it off like no big deal.
We felt like it was a very mischievously way to trick us into applying for a new CC because she gets a bonus for it.
The furniture is cheap and you get what you pay for. We won’t ever be shopping at Pier 1 again due to the shady service.
And we never got our $ 90 voucher!

I do like this store, I just don’t get here too often and I’m at a point in my life where I don’t really need much for my house.
But they have some really nice affordable furnishings, I especially like the pillow selection. The furniture pieces are small enough for apartment/​condo living or for old houses with small rooms. So many of the chairs and sofas in other stores these days are huge. Pier 1 stuff looks pretty, not sure about the quality. They don’t carry much selection in rugs in this store anymore.

Despite having more employees on the floor than customers in the store, I couldn’t get help even when I tried… The only salesperson who didn’t seem to be actively dodging making eye contact and avoiding my vicinity, audibly huffed when interrupted her text messaging to ask a question, barely looked up, then waved me in a general direction.
I chose the direction of the door instead.

Since when has Pier One turned into sales pressure central? I wandered in for a few things the other day and upon check-​out I was asked if I wanted a «rewards card.» I said sure — only to be told that I had to fill out an application, and indeed, it was a credit card app. When I told them I didn’t need another credit card they tried twice to convince me otherwise. I left with a bad taste in my mouth — a credit card by any other name is still a credit card — come on Pier One — don’t try to fool your customers with a false «rewards card». Blech! I’ll try Cost Plus imports on 28^th st. next time (where I do actually have a free, no gimmick rewards card).