Legacy Automotive

Very disappointed in the service here and felt taken advantage of. I told the receptionist exactly what part was not working and all they had to do was locate the problem. The fix would have been $ 20 if they replaced the tube, but that wasn’t needed so they simply reconnected it and charged me $ 100 for «labor». I was not consulted before work was done to the car and for the time they spent (less than an hour) on the car, the price was very steep. The receptionist was sassy/​rude on the phone and not helpful. I wish these Unilocal reviews didn’t lead me to believe I would be taken care of. Instead I was overcharged and frustrated with the lack of communication!

Sometimes I think finding a responsive, professional, and fair auto mechanic might be one of the true mysteries in life. Josh and the crew at Legacy are the absolute best. I trust them unequivocally.

My wife (Mary G.) recommended this place to me after her great experience with her car. I’m a picky guy when it comes to mechanics, only came in for a quick light fix. They did a good job, fast too. Will comment as I bring my car for more services. They got a cool dog u can pet!

Originally recommended by Hoshi when I needed service ASAP, I’ve since had lot of work done by Josh and the crew at Legacy on my Honda Civic, including a new AC unit, radiator, front brakes and rotors, and a ball joint. When the new AC unit turned out to be defective (a very rare occurrence), they replaced it the next day free of charge under the NAPA warranty. The prices are *extremely* reasonable, I saved hundreds if not a couple thousand dollars over the dealer’s service department. Expert mechanics, no nonsense, great prices. A local gem!

I have taken both my Subaru Outback and Nissan Xterra in for repairs. The Sube repairs were pretty routine — brakes and suspension. Done right the first time, finished when promised and cheaper than the dealer. The Nissan issues were a bit trickier and took a couple of visits to fix. Joshua took the time to find out what was really wrong in each case and did not charge for the work that did not fix the problems. I’m sold on this shop as the place to go in Boulder.

This place is by far the place to go in Boulder. I went to a different shop because my Subaru Impreza needed some work and came here for a second look. They saved me a little more than $ 1000 and they fixed it perfectly. This is the second time my wife and I take our cars to them, last year we took our Land Rover and they also did a great job.
Also, I have to compliment their service. Everyone is friendly and helpful, and if that wasn’t all they even have cars for you to use while your car is being fixed.
You might have to wait a few days to get your car in the shop since they don’t work during the weekends and they’re completely booked, but that only confirms the great service they have.

They were great all around! They lent me a loaner car when mine was in the shop. Everything was done quickly. Showed me the issues on my vehicle. Everyone was super nice, including the poodle in the shop. I’ll be going back here when my car misbehaves again.

I was referred to Legacy Automotive by Laurie from Hoshi Motors (the other best automotive repair shop in Boulder) when she couldn’t fit me in for my broken driver’s side window. She spoke very highly of Legacy and explained they are currently little-​known because they recently underwent a name change from Fuji Motors.
Legacy got me in ASAP with a loaner car and replaced my window system for what seemed to me to be a very good price. When I told my (very frugal) dad about the price, he said he’d paid twice (!) that for the same work and parts with his own very honest mechanic back on the east coast. Feels good to beat dad! The window repair was done within the day and is working beautifully.
It’s going to be tough choosing between Legacy and Hoshi in the future. Highly, highly recommended! Don’t bother with other places like Haglin.
Update 12/​27/​2015: I still go here for all my car’s needs. I just love Legacy. My Accord is 10 years old and every year that I’ve had it (in NY, RI, FL and CO), before I found Legacy, I’ve spent thousands in repairs that auto shops told me I ‘needed’ and I don’t know enough about cars to disagree. Whenever I bring this car into Legacy and there’s a potential problem, either due to a noise I heard or something they’ve found, they take a wait and see approach. They tell me to wait it out and see if the changing temperatures is causing the anomaly, and we’ll check again next oil change. What the hell other auto place does that? If I’d taken my car to Haglin or any other shop and said I heard a noise, you can be sure I’d be walking out with a $ 400+ bill no matter what. I have 10 years of proof. I just bought a house in Westminster and I will always still be driving the 30 minutes to Legacy for my car, they have totally won me over. I recommend them to anyone. Thanks Legacy for being honest people.

I went in for a second opinion from the dealership and Josh explained the problem clearly and saved me $ 300 AND fixed another lingering windshield wiper problem I had. They have won my business for life!