Buffalo Lock & Key

I love these guys. Twice I’ve had other locksmiths make a huge deal out of handling our ‘lost key’ situations and wanted to charge a lot of money. Twice, Buffalo has said, «What’s the serial number» and just made a new and inexpensive key for us. They have saved us a lot of money and I appreciate the service.

We called Buffalo Lock and Key to come out and rekey three door locks. They first asked if it was an emergency and we told them no. We were then scheduled for two day later. They showed up on time and the work was professionally done. I would highly recommend Buffalo Lock and Key.

Just moved into a new condo and was only given 1 key. Came here and were in and out in under 5 minutes, with 3 new keys (one of them a fancy Buffs key) for under $ 10. Great experience.

I was so surprised to see the review posted a few days ago. I have used Buffalo Lock and Key for 30+ years. A few years ago they were running late and they called me. I had to leave before they would get to my house so I was annoyed. But, just like Jack’s response says, they offered to come later, the next day or whenever it would work for me. I rescheduled for the next day. When the locksmith was done he gave me a discount, which I had not asked for. Sh*t happens and they are normally so prompt. The reason I saw this was I went into their shop and heard the owner asking what had happened. These guys are so friendly, and really care about their customers. In today’s retail world that is very refreshing. Thanks Buffalo for your exceptional service and friendly staff!!! Rae J

Great customer service and very helpful! I some keys I needed copied and the gentlemen were knowledgeable and good at their craft.
Will go back if needed in the future!

The worst customer service I have experienced. They did not show up when scheduled. They did not try to make it right. They then bumped me for a bigger job without telling me, as I waited. This is not the type of business you want to work with.

I had them install a deadbolt at my home, and then re-​key all the locks. They did a good job of keeping in touch leading up to my appointment, arrived on time, and did a thorough and clean job in a reasonable amount of time.

Buddy lost his keys at Eldora ski resort. No locksmith could make it up from Boulder in their vans because of the snow, but Cindy was nice enough to make a key for us and drive it up in her personal vehicle. She couldn’t have been more helpful. You saved the day Cindy! Thanks again!

I needed a copy made of a gate key for our condo in PR to loan to a renter and came to Buffalo to have this service done. The key did not have ‘Do Not Duplicate’ instructions on it but I was still denied the ability to make a copy of this key. I wasn’t given an exact reason why. Instead, I waited in the shop for 10 minutes while the representative scoured their wall of keys for a blank.
I was finally told to have our condo office make a copy. Problem with this is that it’s in Puerto Rico (where they charge a hefty duplication fee) and I needed to send it to renters within the week. I left feeling as if they suspected I had malicious intent so I don’t think I will be returning. I find I get better service at McGuckin’s, where I should’ve gone first. I see that there are lots of good reviews for this store, and I am sure they provide excellent service. I just didn’t feel as if I got that stellar service everyone is raving about.

I lost my Yamaha key and wanted to get the best deal on making a new key from scratch. I went to City Lock and they quoted me $ 125. After that I made my way to Buffalo Lock & Key and they quoted me $ 50 (which is basically 60% off). I was able to get the key fast (and even got a spare for a couple more dollars), and whenever i had questions about the process they were always very helpful on the phone and in person. I paid $ 53 for 2 keys and saved a ton of money. I want to thank John, as well as all the employees that helped me out for being very professional, quick, and for charging the BEST PRICE IN BOULDER.
This is the only place worth going to if you need keys made in Boulder!

This guys are awesome, I arrived 2 mins after they were to close and let me in. I had a key break off in the lock that AM and needed a new one. They got me a new key in 2 mins and I was on my way. My original time with them was quick and easy, I highly recommend them.

Quick, friendly, LOCAL, trusted, and long-​time members of the Boulder community. Full service locksmith and security. True pros.

I had a key break off in the driver’s side door of my car. Inconvenient for anyone, but since I was showing my car to sell later that day, it was especially inopportune.
After going to another lock and key place closer to my house and being told it would take removing my entire lock from my doors and hours worth of work, I tried Buffalo.
I told the guy what the other locksmith had said and he replied «…Really?»
3 minutes later the key was out.
I’m super appreciative that some businesses still stick to the mantra of honesty when it comes to dealing with customers. Easy to see why they’ve been around for years. Thanks dudes.

Excellent customer service, I was in the need of a motorcycle key really badly, and when I walked up I saw they had just closed, as I walked a way the owner got out of her car and asked what I needed. I told her and she went out of her way to go back inside to make the key for me. Very friendly, and definitely have my service if I am in need again. Excellent, most definitely recommended.

Twice I have locked my keys in my car, and twice Buffalo has responded with great friendly service in 15 minutes to help me out. They are awesome, I can’t recommend them highly enough!

Saved my day! After locking my keys in the car, the locksmith got here fast and got me on my way for a reasonable price. He was friendly and professional. I highly recommend them!

I live and die by Unilocal so after seeing only one review for this locksmith, and a negative one at that, I felt like I was taking a chance. I did so because everyone in town told me to use Buffalo Lock & Key.
I’m glad I did. I asked them to come out to my house and rekey the locks. The locksmith noticed that I had replaced one of the locks myself recently and told me she could make use of that fact to save me money. She even rotated the lock cylinders so that the oldest one would be on the least-​used door. I also asked her to fix locks that I wasn’t sure could be fixed, such as one painted in the locked position by careless painters and another that looks like it’s 100 years old. She did a great job and got everything working 100%. I couldn’t be more pleased with the experience.

This place has been in Boulder for 20-​something years, so I expected them to be good.
When I went in to buy some gear for my business I expected better. What I found was the (a) owner reeking of cigarettes, (b) giving me information I told him I was not interested in while © not answering my direct and basic questions questions (like how much does this cost), and with an (d) open beer on the counter.
I don’t have a better locksmith to recommend, but I’d still dis-​recommend this one.