Safeway

I’ve been shopping at this Safeway for about 7 years now, I don’t think there’s any other review you need than this one.
If you can avoid this Safeway, please do.
The people are great, the checkers, the baggers, everyone. This is not a criticism of them.
The store itself is garbage. There is zero quality control. Four times in the past few months I’ve bought something only to realize when I got home the best by or use by date had already expired. The worst was on the baby food I bought for my 8 month old. I can’t even imagine if I’d not noticed it what would have happened. Actually… that might not be the worst. I bought chicken sausage and realized it was expired, the next day I went to the store and found 14 other packages of chicken sausage that were also expired. Beyond ridiculous that customers like me feel the need to police their aisles to make sure they don’t sicken anyone else.
Always check pre-​packaged fruit/​vegetables. Several times I’ve bought a box of oranges or a bag of grapes or a box of strawberries and at the bottom of the box/​package was moldy fruit. Their produce section is the worst. I stopped buying any produce from them years ago.
I love the people that work there… and it’s convenient as it’s on the way home for me. But only buy pre-​packaged food here. They’re not responsible enough to handle fresh anything.

I’ve never had an experience here that didn’t involve standing in line forrrrrevvvvvver. From the sandwich counter to the grocery line. Not sure if they’re understaffed or undertrained — not going to make assumptions. But it seems be a defining feature of all my experiences.

Pales in comparison to Fred Mayer. Prices seem to be on a higher side as well. I might probably not go back.

Based on my experience today I’d go with a 5-​star but past experience would be a 2-​star (trying to balance this out). Past-​Too few lanes open is a general problem that is always the case at Thrashers Corner Safeway. Quality is good, it’s Safeway and they generally always do well on quality.
Today, Alissa went out of her way to resolve a problem for us. Actually involved 3-​other staff members to resolve it from a phone call. So much appreciated! Wish I could go 5-​star based on today but I do need to keep real. Get more lanes open and we’ll talk more. Thank you!

Most of the staff is very nice and helpful except one lady who has been there for years. She never smiles or says anything nice. If you ask her a question she seems irritated. She was extremely rude to me the last time I went. I will never go back to this Safeway again.

Santhi from the floral department saved my wedding! I had a Horrible arrangement of bouquet and flowers that I reluctantly purchased from another store being my wedding was the next day, and she completely redid the arrangement, and created my centerpieces, making everything look Stunning, going above and beyond her duty. Before that she also helped pick out my (then fiancé) set of flowers and cat-​spill-​proof vase for his birthday. The staff is extra friendly and helpful here, you can tell people love their jobs. I recommend this store to anyone in the area, and recommend their floral dept to everyone even outside the area!

One star for the number of lanes they have open.
There really isn’t much of a reason to shop here instead of Fred Meyer across the street. Parking is a bit better since this Safeway is basically dead. Even their employees appear to be dead — zombies, perhaps? That could explain why it takes them so long to check out customers, and nobody opens up an additional line (too busy eating brains in the backroom or something.)

Such a busy location but hardly any employees… always have to wait in a line… however the workers there are real friendly & helpful but probably could use some help… HIRE MORE WORKERS SAFEWAY!!!

Only had one problem with the store about a year ago and addressed with the corporate office. Now my only beef is the lack of Mac and cheese. I miss that stuff.

If I could give this place a zero, I would. If I could give it negative stars, I would give it –5!
In particular, a horrible lady named Lafayette should be fired for her treatment of customers. She has been nothing short of a hctib every time my family goes there, which is hardly ever since we are closer to Canyon Park. If it was one time, I wouldn’t bother since everyone deserves one or two bad days a year at least. But in the handful of times my husband and I have had to deal with her she has an attitude of that we are somehow offending her by simply having her do her job. She’s been rude to my husband every time he sees her, and I believe him without a doubt after my experience last Saturday. The worse part is that two different managers witnessed her lack of respect for customers and did nothing to intervene. There was one, ONLY ONE, person working there who noticed this horrible girl first ignore us and then insult us. Although he couldn’t do much when she was being a rude turd (kinda hard to do everyone’s job when you’ve got a line full of customers at your own register), he did take the time to leave his register and page her after he watched her look at us and continue to walk by my family while gossiping with another co-​worker. As far as I am concerned, he’s the only one who should be working there. He deserves a promotion, clearly the other managers don’t care.
I’ve had the pleasure of working customer service/​retail/​hospitality jobs in the past. I understand its not an easy job, so I try to be easy on people by the register. After reading the other horrible reviews, I will now be calling the store to get their store info so that I can call their corporate office specifically about Lafayette and her horrible managers.

I despise Safeway! If I have to come here, I know to expect to stand in line for an eternity! Safeway needs to shop their competitors across the street and see why everyone in Bothell is there instead!
I’ll tell ya why! Safeway is notorious for having ONE check stand open! ONE!!! Maybe if you’re lucky, they will have a quick check open for the one person in the store buying 3 things.
This is why I shop at FM!!!
Take some pointers Safeway, time to beef up your staff and have MORE than one damn check stand open at any given time of the day!!!

This Safeway is my local grocery store. It is in dire need of an update. They recently built a LARGE apartment complex directly behind the store, which means the store is absolutely PACKED. It is impossible to get through the check out line in less than 15 minutes now. It’s time Safeway realize that the surrounding area has grown, so the store needs to grow to meet the demands of the community it serves. I now find myself driving to the new Safeway down the street to avoid the crowds

I’ve have never felt inclined to review a grocery store until now.
What is with this Safeway location? Yes, it’s a Safeway, but the one in Mill Creek is nice… How can this one differ SO much?
It’s not as clean, I find expired goods all of the time, they run out of stuff, they advertise specials that you buy only to have them not ring up correctly at the checkstand over and over again… Today, I had a sick employee cough all over everything, all while listening in on another checker’s conversation causing her to go slower, and slower, and slower until she came to a dead halt. She then shouted to another employee three checkstands away, asking who was going to give her a break. I was like, «Am I invisible here? Is this really happening?»… The employees here are very rough around the edges — MUCH difference than the sparkly personalities you find just 3 miles north at the Mill Creek location.
I’ve been frustrated with this place for a long time, but I kept going because it was convenient. I’m done with that. I try to be patient, but their wait times are ridiculous. Having to check my receipt because every single transaction rings up incorrectly is annoying. However, having sick employees sputtering all over the place and being rude because they don’t feel good is simply unacceptable.
It’s Mill Creek for me from now on.

Not the best Safeway store.
Smaller than many size-​wise = fewer choices.
I was there tonight and was frustrated with the narrow aisles and relatively limited choices in a given category.
Example, could only find a few Bobs Red Mill items in the store.
IMHO much of the store seems designed to capture the local working-​class, need lunch crowd. (Pls no offense intended). In other words, aisles of grab-​n-​go lunches and stuff.
I can go a block south and get greater selection from Fred Meyer even tho FM is under reconstruction.
Sorry, but I’ll not visit this Safeway again.

This review is for Safeway’s Signature Café.
I like grocery store eating. It’s easy, quick and often inexpensive. This particular Safeway has the Signature Café, which is a «spot» with tables and chairs (and free WiFi!) where you can purchase some prepared food and eat it right there.
The sandwiches are pretty good — and they have this lunchtime special for a sandwich, cup of soup and a fountain drink for $ 5.99. I order a custom made sandwich (pastrami on whole wheat) and today I got the Butternut Squash soup (yummy) and a Diet Coke.
The Signature Café is also right next to the in-​store Starbucks.
Oh, if you use your Safeway Club Card, every 7^th sandwich you buy is free!

I’m a huge fan of Safeway… but my last two visits to this location have been pretty lame customer service wise. Not my fav location.
Hearing a staff member talk SO loud and aggressive about religion was a little distracting. Preaching in the yogurt isle?

I’ve always liked Safeway. The prices are good and the customer service is good. We have a special checker that is a wonderful woman and really takes good care us. I often refill prescriptions at the pharmacy and they have great staff and nice people.
Ok. so I am going to knock off a few stars for the quality of meat and produce. Years ago Safeway produce and meat quality really went downhill. The taste and freshness just isn’t what it used to be, it is cheap. but I would rather pay a little more and have garlic cloves without black mold spots on the bottom. I bought corn several times here the last few weeks and the taste was bland and the corn was almost green on the ends. Most of the produce is either not ripe, or almost ready to spoil in a day or two. If you buy produce here plan to use it up fast.
As far as the meats, they are ok. but the taste and freshness just isn’t the same as other grocers. You get what you pay for.

Ok, so don’t be a hater but I really like Safeway. They seem to always have what I am looking for, and in abundant varieties and also usually on sale! I can price out other things at other stores just down the road for a lot more. I only buy packaged food and drinks etc here, and other generic groceries… no meat, no seafood, no produce… that’s what Whole Foods is for people.
This Safeway is clean, and the service I think is pretty great. I like the easy parking lot too. It’d be nice if they had a gas station but you can save .10 a gallon at the gas station across the hwy with your Safeway card. So there ya go.

It’s Safeway. BUT it’s also SUPER close to home and has the liquor store a few doors down. Too often you can see me coming out of Safeway with a bottle of orange crème sparkling water, a jug of OJ, and a bag of ice heading into the liquor store for some whipped vodka. Good times, good times.

I stop by this Safeway because it’s just far enough from work to be away for more than 20 minutes when I come here. And it’s better than the tiny Safeway close to my office (that one doesn’t even have a deli!!!).
This Safeway is modern, has a deli, bakery, etc and is your perfectly normal Safeway.