LA Fitness

It’s actually a pretty nice gym but seems to me that they take advantage of situations. Canceling your membership is such a hassle you can’t do it at the gym you have to mail in basically an application to cancel and they will cancel when they get the letter. When I considered rejoining I wanted to try it for a month and they wanted $ 80 for one month. They also try to push their personal trainers on you when you sign up it’s a money making business, I get it but not impressed at all!

I like the facility – nice open design, friendly front desk always greeted with a smile however, we were not using any of the extras – pool, classes, sauna. Bathrooms could definitely be cleaned much more frequently especially this time of the year with all the snowbirds. So for $ 29.99 a month it wasn’t worth it when we could do better across the street at Crunch for $ 9.99. What really bothered me is when it is time cancel boy they make you jump through hoops. Can’t cancel via phone, can’t cancel on a weekend. Must be on a weekday and meet with a particular person. Or mail in a form. Why make it easy.

This is by far the best LA Fitness in the area. I have gone to the 2 in Naples and this one is better. I find the layout to be more appealing and spacious. I found it to be the cleanest one also.

LA fitness gym in Bonita Springs is a nicely laid out, well equipped but relatively expensive gym with aging equipment, marginal cleanliness and serious morale and friendliness issues from my perspective after three years of attendance. Unhappy staff, constant turnover and reportedly apathetic absentee management attitudes may not matter to some but they result in a subtle and steady decline in services and the value of my continuing LA Fitness membership compared to the sparkly and enthusiastic staff at the new, well equipped and much less expensive Crunch in Bonita Springs.

In Bonita Springs for spring break and got a guest pass and good daily pass price. Great selection of equipment, friendly staff, and clean. Will return next year when back in town and need a place to work out.

Worst gym ever. Air conditioning has been out in the cycle room for over a week and absolutely nothing has been done. Management is unempathetic to problems in the gym, lights go off by themselves in the main fitness/​class room, place is dirty with old tissues and paper napkins not picked up, and trainers take large quantities of mats, benches and weights for their separate paid classes.

Been working out here for a little over a year so this is a fair assessment based on a lot of experience at the establishment.
Pros:
Lots of equipment
Good personal trainers
Juice bar-​lots of selections
Good assortment of classes and times
Clean
Large stable company with lots of several locally and nationally. Don’t have to worry about fly by night operations that I’ve been burned by in past.
Cons:
Lockers for keys at front door still out of order.
Aggressive sales people when you sign up a guest. Had to ask them to back off. They reek of desperation that must come down from management. Very poor form.
Most economical way to benefit from membership and it’s costs is to sign up and put more money down (commitment). Doesn’t bother me because of commitment to my health but might turn others off. To their credit they do have many membership options.
Orientation is a sales pitch and once that was over I could get to working out. Although it did get me to sign up for personal training (great move)
Really enjoy working out here and any of the other locations. Would recommend just based on stability and size of company.

I thought it was good. Nothing bad nothing great. Saw 2 bad reviews about the hot tub. Can’t comment on that because I would never use a hot tub at a gym. Anyways it had more than enough equipment and the staff seemed friendly. Would be nice to have a towel to wipe down equipment but they do have paper towels and hand sanitizer.

Let me start by saying that I have worked out at many LA fitness centers around the state of Florida. I have belonged to many other facilities in South Florida as well. This facility by far is the worst. First off, their rates are higher for whatever reason than at other LA Fitness in the same area. Their pressure sales tactics are worst than a used car salesman. They offered us free week passes to test out the facilities, then we were not given the passes upon arrival. Told to come back and see the salesman everyday. Their equipment is outdated. Many in need of repair, which is always going to happen to an extent. However, when you address management to point out broken equipment, you should not be met with attitude and defensive disposition. The repairs should be done in a timely manner too. There are bikes that literally all they need is a turn of a vice grip and its fixed. Its been 3 weeks and still its broken. In the last several months the air conditioner has been broken at least 4 times that I know of in different rooms of the gym. The turnover on their personnel is unbelievable. I have never been to any gym that the trainers are in worst shape than i am. Literally out of shape to the point that most are over weight. Bottom line is very poor management. They have now hired a new manager and she is very rude and does not know what customer service is. If she is there hope for turning this gym around, its doubtful.

I think I found out where all the gross smells are coming from in the pool and hot tub area… found some frogs chillin by the hot tub. Looks like humans aren’t the only ones who go to the gym. Reptiles love it.
(Go to business photos for LA fitness)
#gross #unclean

Went into the Hot Tub and you could smell something terrible. Either they haven’t been cleaning the hot tub or there was a dead mouse! Seriously another person in the hot tub thought their was a dead animal in there! Also the place seems to be very dirty constantly. The people are trying the best but I think that L.A. Fitness corporate just isn’t hiring anyone to clean.

Most unprofessional and rude GENERAL MANAGER I’ve ever encountered. Seriously lacking customer service!
I came into LA Fitness the other day to inquire about a membership. I am 24 very active and looking for a good gym. I just moved to SW FL so was shopping around to find the best gym for my needs and a good price.
After talking with one of the reps about what the gym offers and taking a quick tour I asked for pricing. He asked if I wanted to sig up today and I said I have a few other gyms to look at before I commit, but I liked what they offered. He said he had to get his general manager to tell me pricing, which I thought was a little odd that he couldn’t just give me standard intro rate quote.
When the general manager came he was smacking his gum as he sat down, leaned back with a smug look on his face and said:
«So what do you want to know?» I replied that I was interested in signing up and learning about prices. His response «We have 77 different prices here. what do you want me to do go through all of them?!?» All while smacking the gum and an attitude as if I had asked him something totally outlandish. I asked if there is a standard entry price and she responded «NO, you can go look online» !!!
I was appalled at how rude and unprofessional the GENERAL MANAGER of LA Fitness was. If I’m being treated like crap as a «potential» customer can you imagine how they treat their existing customer. I got up and walked out at that point. Very disappointed.

Came here to workout while on vacation from MN. I went to try the zumba class. The instructor was late, but she ended up staying later to make the class the right amount of time. There were only two others in the class. I was surprised, because zumba classes at MN La fitness locations are packed. Maria was very upbeat and had lots of energy. Since the class was small Maria did her best to pump us up and keep us moving. She was a great instructor and I wish I could go back!

I have been a member of L A Fitness for five years. Great gym. Very comfortable. Nicolette, the new manager, is great and very very helpful with any problems you have, Runs the club in a very experienced manor. Jennifer, who is at the front desk is very personable, always with a smile, knows you by your first name. You can’t get any better. As I am a spinner, spinning instructors Jamie, Amy and Kim are the best in the city. You guys ROCK. Can’t get any better. Keep up the good work.
Ray A.